error 2738. Unable to access VBScripts executing a custom action. -Trying to upgrade my IncrediMail

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• Error 2738 - could not access VBScript Runtime for custom action during the INSTALLATION of broadband dongle by distribution VODAFONE K3565 rev2. ON WINDOWS 7 PREMIUM

  Whenever I try to install a dongle broadband PAYG Vodafone K3565 rev2, I get an error message; -error 2738 - could not access VBScript Runtime for custom action. I am running Windows 7 Home Premium on a Samsung R522 again.
  I found that I got the same error message when I tried to install INCREDIMAIL on the same computer laptop.

  On the vodafone website, I found a resolution the resolution I found was;

  1. run command prompt as administrator
  1.1 Start Menu-> all programs-> Accessories
  1.2 right-click on command prompt and select run as administrator of
  
  2. If you are using the 32-bit version of Windows:
  Type cd %windir%\system32 in the command prompt and press ENTER.

  If you are using the 64 bit version of Windows:
  Type cd %windir%\syswow64 in the command prompt and press ENTER.

  3. type regsvr32 vbscript.dll in the command prompt, and then press ENTER.
  

  When I tried this, I got a message that this had been done but I tried to install the programs and even once, they both failed and I got the same error as before.
  
  Can anyone help?

  Well... It has been a week. I know too much now.

  ATTENTION: This field is very complicated AND there are too many incorrect analyses out there.

  The problem for me is (FOCUSED) that the current user HK had entires THAT SHOULDN'T BE!

  The computer settings are found under the Local Machine of HK. HKLM must be correct.

  Procedure: REMOVE all entries in HKCU. Correct path the InprocServer32 value.

  My specific (2738) error occurred trying to find "vbscript.dll" (aka "\{B54F3741-5B07-11cf-A4B0-00AA004A55E8"})

  Some antivirus software redirects requests for certain things by herself (aka 'diversion'). If the

  InprocServer32 is EMPTY (in HKCU - for me). All of the solution has been to remove the HKCU entries.

  Another little attention is: (for example) vbscript.dll has several references (app, authorization, RegExp)

  so be on the lookout for the 2 and 3, as well.

  \{B54F3741-5B07-11CF-A4B0-00AA004A55E8}

  \{B54F3742-5B07-11CF-A4B0-00AA004A55E8}

  \{B54F3743-5B07-11CF-A4B0-00AA004A55E8}

  I removed the entries in HKCU. Run the error code again. (Mine = .msi)

  This information is redundant. Gokul T response (upstairs) was correct. It does not sink into my head when I read it. But this thread was open the door to the solution for me.

  Thank you...

• Error 2738 could not access VBScript Runtime for custom action

  Well, I have the same problem error 2738 could not access VBScript run time for action custom when I try to install incredimail I just do a restore to factory in the last 2 days I do not even have all yet loaded things back and I came across this problem so here is my contact information and what I tried already :

  I'm running Windows Vista Home Premium Service pack 2 32 bit
  I use Mcafee and installed and after reading just down to you ensure that I uninstalled and ran the cleaner program suggested and she has still not work, I reinstalled and not yet did not work so I've currently uninstalled again and the vacuum again 3 times
  I ran all the advice from the command prompt still does not work
  I tried to delete the registry entry suggested HKCU\SOFTWARE \Classes\CLSID\{B54F3741-5B07-11CF-A4B0-00AA004A55E8}, but he's not here to remove
  I ran this command suggested reg delete "HKCU\SOFTWARE\Classes\Wow6432Node\CLSID\ {B54F3741-5B07-11CF-A4B0-00AA004A55E8} and I think that maybe it wasn't a good idea but may not know whether it was or not.
  Then I read in this thread on Mcafee to a registry entry and redirecting somewhere it should not so I went to look at and that's what I found:
  HKEY_CLASSES_ROOT\CLSID\ {B54F3741-5B07-11cf-A4B0-00AA004A55E8} \InprocServer32 - default REGSZ C:\Program Files\Fichiers Files\McAfee\SystemCore\ScriptSn.20110417221023.dll
  and no I have not yet reinstalled McAfee and ran to the 3 times vacuum why is there always a register McAfee entry I followed the path C:\Program Files\Common Files\McAfee\SystemCore\ScriptSn.20110417221023.dll and guess what it's not exist, and yes I looked into the hidden files I even ran a search in all files and it is not anywhere
  I had already run the sfc/scannow once before I deleted the McAfee and it found corrupted files, but said they have been fixed as well, I ran again just to check and this time no errors
  HELP, I am at a loss of what to next in addition to another factory restore which I really really DON'T want to because I have an I had my computer since February 2007 as well as the amount of updates to Vista I need to do well is all together besides the Service Pack 1 and 2 there are more than 300 reviews have even not looked optional and yet if pardon my language is a pain in one @.
  Please can someone HELP!

  Whoo Hoo!

  Someone told me how to change the permissions on the registry key and DUH! I knew how to do this, so I changed the and then changed the key to C:\Program Files\Common Files\McAfee\SystemCore\ScriptSn.20110417221023.dll TO C:\\Windows\\system32\\vbscript.dll
  Restarted checked and then ran the installation for incredimail and IT WORKED!
  Thank God I've been playing with this for 2 days I really doesn't want to have to do another restore of factory which is what I was about to

• When installing or uninstalling the software get error 2378 - could not access VBScript Runtime for custom action

  I get error 2378 could not access VBScript Runtime for custom action, when I try to install the software and uninstalling some software.

  I tried several online for regsvr32 vbscript.dll fixes and nothing has helped.

  I tried to remove the keys from HKCU\Software\Wow6432Node and it is said that they do not exist.

  I have registered the VBScript engine in the folder it is installed, said successful but still does not work.

  I tried with run as administrator of the command-line also.

  It is a Dell laptop with Windows 7 Home Premium 64 - bit.

  Any suggestion would be appreciated.

  Thank you

  Oldestman

  Hello

  What operating system is installed on your computer?

  Method 1: This error message indicates that the VBScript engine is not currently registered on the machine where the installation/uninstallation. I suggest to try the steps below and check if the problem is resolved. If you have already tried these steps then we do know.

  Delete the registry following key then save the VBScript code and check if that helps:

  Step 1:  If you have a 64-bit operating system, you must follow these steps:

  a. Click Start and type cmd in the box start the search.

  b. right click on cmd in the list programs, and then click Run as administrator.

  c. at the command prompt, type the following command and press ENTER:

  reg delete "HKCU\SOFTWARE\Classes\Wow6432Node\CLSID\ {B54F3741-5B07-11CF-A4B0-00AA004A55E8}" / f

  If you have a 32-bit operating system, you must follow these steps:

  a. Click Start and type cmd in the box start the search.

  b. right click on cmd in the list programs, and then click Run as administrator.

  c. at the command prompt, type the following command and press ENTER:

  Reg delete "HKCU\SOFTWARE\Classes\CLSID\" /f {B54F3741-5B07-11CF-A4B0-00AA004A55E8}

  Step 2: Register VBScript by following the steps below:

  a. Click Start and type cmd in the box start the search.

  b. right click on cmd in the list programs, and then click Run as administrator.

  If you are prompted for an administrator password or a confirmation, type your password or click on continue

  c. at the command prompt, type the following command and press ENTER:

  If you are using32 bit version of Windows, and then run the following command:

  regsvr32 vbscript.dll

  If you are using64 bit version of Windows, and then run the following commands:

  %windir%\syswow64 CD

  regsvr32 vbscript.dll

  d. after the command is executed successfully, try to install

  Method 2: Diagnose and correct program installation and uninstallation of the problems automatically

  http://support.Microsoft.com/mats/Program_Install_and_Uninstall

• How to fix "error 2738... could not access VBScript runtime for custom action' tries to apply the update to my service of Incredimail.

  How to solve the following problem found while trying to download an upgrade of my Service of Incredimail.

  "Error 2738...". could not access VBScript runtime for custom action"

  The most likely cause is the antivirus bloocking the script.

  Check your AV settings (AV is?)

• Error 2738 could not access VBScript Runtime for custom during the installation of a turbostick action.

  I am trying to install a turbo stick on my acer aspire - and getting a 2738 error could not access VBScript Runtime for custom action. I am running windows 7 and acer and Bell - my provider have not been able to help.

  Kevin

  Hey Kevin,

  Thank you for the update.

  1. Run as administrator command prompt:
     1. Menu start-> all programs-> Accessories
     2. Right-click on command prompt and select run as administrator
  2. Type the following command at the prompt: reg delete "HKCU\SOFTWARE \Classes\CLSID\{B54F3741-5B07-11CF-A4B0-00AA004A55E8}" /f, then press on enter.
  3. Then, you must also type the following command: c:\windows\system32\regsvr32 vbscript.dll, and then press ENTER.

  Note: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  http://Windows.Microsoft.com/en-us/Windows7/back-up-the-registry

• Error message saying "error 2738. Could not access VBScript Runtime for custom action'.

  I am trying to download the software Sky Player and get an error message saying "error 2738. Could not access VBScript Runtime for custom action'.  I have contacted sky and went through the procedure, they have recommended, but nothing helped.  Can anyone help please.

  Here is an article on this exact error message that can help solve the problem:http://www.jakeludington.com/windows_7/20091115_error_2738_could_not_access_vbscript_run_time_for_custom_action.html.

  Here is another article which basically says the same thing, although procedures vary slightly:http://www.nitropdf.com/kb/article.aspx?id=10106&cNode=3D8W4P.

  I hope this helps.  Keep me posted.

  Good luck!

  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Problem of uninstalling with the error 'could not access VBScript Runtime for custom action'

  I'm having a problem uninstall a program. I'm getting repeatedly blocked in error: "could not access VBScript Runtime for custom action.  That means this error in uninstall a program? Would appreciate a fix for this. The program is called Soluto.  Thank you.

  P.S. I tried as admin and type regsvr32 vbscript.dll then regsvr32 jscript.dll in the command prompt.

  As well as their registration as an administrator, you may need to remove the entries for them in HKEY_CURRENT_USER.

  See:

  http://blogs.msdn.com/b/astebner/archive/2007/06/07/3151752.aspx

  Also, make sure that your antivirus software is not blocking scripts.

• Error 2738 could not access VBScript

  I am trying to load Verizon wireless USB760 Modem, get the error 2738 cannot install Vista on this PC

  The VBScript engine may be quickly entered as follows:

  1. Run as administrator command prompt:
     1. Menu start-> all programs-> Accessories
     2. Right-click on command prompt and select run as administrator
  • Run the following command:
  • If you use the 32-bit version of Windows:
    • Type cd %windir%\system32 in the command prompt and press ENTER.
  • If you are using the 64 bit version of Windows:
  • Type cd %windir%\syswow64 in the command prompt and press ENTER.
  • Type regsvr32 vbscript.dll in the command prompt and press ENTER.

  I hope this helps.

  Good luck!

  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• the failure code 1603 novatel driver install. error 2738 VBScript executing a custom action.

  Have verizon usb720 wireless modem and trying to upgrade to the 6.10.2 version of the old 6.3.7. Verizon says that the codes are not on the end there but a problem with windows does not allow to update. Was able to download the update but not able to install?

  It comes with Vista, upgrade install and activate Forum.

  http://social.answers.Microsoft.com/forums/en-us/vistahardware/threads

  They will help you with your question in Vista Hardware and drivers Forum above.

  See you soon.

  Mick Murphy - Microsoft partner

• Error message: "unable to access your Valet."

  Whenever I try to open Cisco Connect, it still shows the error message: "unable to access your Valet. You can access your Valet settings when you are connected to your Valet. "However, I'M connected to it. In the center network and sharing in Windows Vista, it shows that I am connected. I tried to disconnect/reconnect and even restarted the computer. Easy setup key will do no good because it is not updated. All this happened after I tried to change the router password. He did cut my internet connection and to say 'we encountered an error. If anyone has a solution to this, that would be nice. Also, I would like the address for the Web-based utility change the settings of the router if I can not ultimately only Cisco Connect works.

  Also, I apologize if this is in the wrong section of the forum.

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  I am running Windows Vista on a Dell PC. Yesterday (20/04/12) the screen saver stopped working. Against a black screen is a post that sayd, "Unable to access screen saver. Here I got the monitor or the CPU with a hammer (slowly at first, of course)? Note: I live on SS and cannot afford to pay
  for a response. Sincerely,
  David Sewell
  E-mail address is removed from the privacy *.

  Hello

  ·         You can use the keyboard or the mouse wireless?

  I know, a wireless device can cause damaged screen saver. If so, please change another available cable device.

  By default, the settings are different from different screensavers. Some screensavers have these options to be set in the window of the screen saver, as the text the screen saver, 3D Screensaver pictures, popular screensaver and screensaver of Windows Live Photo Gallery. Some screen savers have no options to set in the window of the screen saver, such as screen saver Aurora, the white screensaver, the screensaver bubbles, Mystify, ribbons screen saver screen saver and Windows Logo screen saver. However, if you want to change these settings for screen savers, you can customize them through the registry instead.

  To resolve this problem, I would propose the following suggestions.

  Method 1: Try to scanner auditor of file system (CFS) on the computer that would be a system file corrupt on the computer search and replace.

  http://support.Microsoft.com/kb/929833

   

  Method 2: Check if the screen saver is activated, please follow the following link to get the procedure.

  Enable or disable screen saver: http://Windows.Microsoft.com/en-us/Windows-Vista/turn-your-screen-saver-on-or-off

  Method 3: try to change several screensavers and see if none of them works. You can visit the following Web site to change the screen saver.

  Change screen saver: http://www.Microsoft.com/enable/training/windowsvista/saver.aspx

  Method 4: A screen saver that shows images stops working in Windows

  http://support.Microsoft.com/kb/2425702

  Registry warning

  To do: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base: http://support.microsoft.com/kb/322756/

  Method 5: System Restore

  Screen saver can also be related to Windows Update, if you have installed Windows updates recently, please perform a system restore (if you have a restore point when the computer run without any problem). You can visit the following website for detailed steps.

  How to do a system restore: http://Windows.Microsoft.com/en-us/Windows-Vista/restore-your-computer-from-a-system-image-backup

  I hope this helps.

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  When you click the store icon, you get an error message "your PC is not connected to the Internet. To use the store, connect to the Internet and then try again.

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  Method 3:

  If you are using a connection through proxy, then try to disable the proxy and then check if the problem persists.

  Follow the steps to disable the proxy:

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  Hope it would help. If problem persists always post back with the current state of your computer and the result of the proposed suggestion, we will be happy to help you.

  Thank you.

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  2. marked as the answer by a comrade moderator
  3 contains a link to one or more Microsoft KB articles
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