Error "adding the unit failed, resulting in an unknown error." 0x80004005"when you add earpiece/headset Bluetooth

I'm having a problem new pairing my Bluetooth headset with my laptop.  I am running Windows 7 Enterprise 64.  I repeated this behavior with 2 different helmets.  Here's the problem:

1. I pair the headset with my laptop and everything works fine
2. I go to Bluetooth devices and remove the device from headphones
3. I try then to pair the headset to the laptop and the error message

I was not able to find anything online to help.  I spoke with the manufacturer (Plantronics) and they were also able to help.  Surely, there has got to be a way so he could pair up again.  I am desperate for help.  I really want to rebuild my machine just to get the headset to be paired again.

Thanks in advance for assistance.

Hi guys,.

I could not pair either of my two headphones to my Windows 7 computer.  Here's what fixed it for me.  In devices, Radios, Bluetooth Manager, I opened the properties for my radio (2046 Broadcom Bluetooth 2.1 + EDR USB Device with First Connect).  On the Advanced tab, I took the dash on my radio name.  The headphones paired immediately after that.

This is a pretty serious bug because the radio takes its name from the computer name, which is the name of user-PC by default when you install Windows 7.

I hope this fixes your problems.

Note that to actually use the headset, you will probably need to update your Bluetooth drivers if you haven't done so already.  Go to http://www.broadcom.com/support/bluetooth/update.php

Tags: Windows

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