Error code Windows Update 800700 B & System Restore 0x80071A91 error

Cannot install critical system updates.  Download the update error 800700B.  Manually and through MS FixIt ran the command fsutil resource setautoreset to clear/clean line newspapers.  Has not fixed the problem.  Through research found related error on the system restore.  Am unable to create a restore point and 0x80071a91 error.  A run the command-line recommended by MS to address, cd /d %SystemRoot%\System32\SMI\Store\Machine
attrib s h *.
del *.blf
del * .regtrans-ms

and get an access error:
C:\windows\system32\smi\store\machine\schema.dat{d3e605ee-4C71-11de-be3f-001d609310af}. TM.blf
The process cannot access the file because it is being used by another process

Any ideas?

Currently no anit-virus software, but recently (within 2 months) not uninstalled Mcfee... I'll try to get more details from the owner about the software was previously installed Antivirus

You don't have to bother. This is not good. :(

See...

Help: I got hacked. Now what should I do?
     http://TechNet.Microsoft.com/en-us/library/cc700813.aspx

Backup of personal data (which none should be considered 100% reliable at this point) then do a format and clean install of Windows.  Please note that a repair installation (upgrade AKA on-site) will NOT fix it!

HOW to do a clean install of Vista: section "If you want to reinstall Windows Vista by running a new installation...". "of http://windows.microsoft.com/en-us/windows-vista/Installing-and-reinstalling-Windows-Vista#section_3

After the new installation, you will have the equivalent of a "new computer" in order to take care of everything on the next page before connecting the machine to the internet or a network and before using a USB (flash drive) or the SD card that is not brand new, or has not been freshly formattedotherwise:

4 steps to help protect your new computer before going online
     http://www.Microsoft.com/security/pypc.aspx

NB: No matter what Norton or McAfee free trial which is preinstalled on the computer when you bought will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free and download/run the removal tool before installing updates, Windows Service Packs, or updates IE and before installing your new anti-virus application. [1]

Norton Removal Tool
     FTP://ftp.Symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

McAfee Consumer product removal tool
     http://download.McAfee.com/Products/Licensed/cust_support_patches/MCPR.exe

==============
[1] I recommend Avira AntiVir & Microsoft Security Essentials (both free) and NOD32 & Kaspersky Anti-virus (not the "suites").

~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

Tags: Windows

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    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

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    -----------------------------------------------
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