Error connecting to the headphones. Try this operation again.

Hello

I currently get the error in the title when you are trying to connect to my wireless headset. "Setup Bluetooth Services" comes when I press on connect, and about 30 seconds later, the error appears.
The device is a Laser AO-BTHD and I use a USB of Broadcom BCM20702 Bluetooth adapter 4.0 to activate my Windows 7 x 64 to connect to Bluetooth devices. The Broadcom device uses the most up to date driver I can find (6.5.1.2501) and it still does not.
I do not understand why my PC is able to associate the device without any problem, but it cannot connect to the device and use it properly.
The headset works fine with my iPhone and my PC can connect to my iPhone via Bluetooth.
Thanks in advance

Hello

Thanks for joining us again.

Method 1: I suggest you to connect the headphones even to the other computer and see if that helps.

Method 2: I suggest to update the drivers for the headset and Bluetooth drivers from the manufacturers Web site.
http://www.Broadcom.com/products/Bluetooth/Bluetooth-RF-silicon-and-software-solutions/BCM20702

I hope this helps!

Tags: Windows

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