Printer does not work on the Windows XP computer, get the error message like "an error occurred during port configuration. This operation is not supported.
Original title: 1. printer stopped communicating with the computer. 2 port - associated configuration error?
I have a big problem. All of a sudden my printer - AIO Photo964 said he cannot communicate with my computer. The printer works fine. I tried switching cables USB, all the trouble shooting suggestions, etc. etc. Nothing works and it makes no sense. I can't print anything. I thought it would be that I installed a Seagate external hard drive backup, then I uninstalled the program - no help. ITunes installed recently, because she had changed the printer default, changed back - no help. The USB cable is not tight in the printer (or both cables, I tried), but AFAIK it's not new (?) And when I try to configure the port, I get the error message "an error occurred during port configuration. This operation is not supported"I have no idea what it means. Can someone help me with this? I have to return a new printer? The USB port on the printer is repairable if this is the problem? How will I know? Who would do that?
Thanks, I'd appreciate any help.
It is always useful to have the complete error message without paraphrase.
It also helps to identify the version of Windows you have, including service pack.
And it helps to give the manufacturer of the printer in addition to the model. In your case, I guess you have a Dell printer. I know that some Dell printers are rebadged Lexmarks, but I don't know if it's a.
Why you try to configure the USB port? It cannot be configured - you've discovered. It's normal.
It's quite strange that an iTunes installation would have had something to do with the printers. What printer was made by default after installing iTunes?
You say you have tried another USB cable. Have you tried using a different USB port on the computer? Have you checked in the Device Manager (start > run > devmgmt.msc > OK) to see if there is all the warning icons in the category "controllers of Bus USB?
I suggest you uninstall the printer software and driver completely and reinstall by following the directions in Its first Article.
Don't skip step 4. After step 4 and step 5, follow these steps:
Important: If you have a Lexmark printer, skip the following
Open a command prompt window (start > run > cmd > OK)
type the following in the black command prompt window, and then press ENTER after each line
net stop spooler
dependent on the spooler of sc config = RPCSS
net start spooler
output
Note that there is no space before the = and there is a space after it.
The Windows XP driver for the Dell Photo AIO 964 printer is here--> http://www.dell.com/support/drivers/us/en/04/DriverDetails/DriverFileFormats/Product/dell-964?DriverId=R113115&FileId=2731111743&urlProductCode=False
Tags: Windows
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· Do you remember all the recent changes on the computer before the show?
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