Error KeyCrypt64.sys with Comcast constant blue screen guard all modes in Windows 7

I am quite experienced with computers and have worked as a technicial since Windows 3.1. I can usually understand something with enough research, but I'm here stummped. It is useful that I took out most of the work of tech and went into programming full-time about 6 years ago.

In any case, I tried to first Windows 8 Windows 7 upgrade. I used the downloaded installer. It seems to be okay, but I'm excited and made the rookie mistake trying to update too much my apps before the next redΘmarrage - even if they had not, to my recollection, asked to reset. Now, all I get is a blue screen showing INTERRUPT_EXCEPTION_NOT_HANDLED. I finally found the way to get into safe mode, and it does the same thing. Here are the relevant details:

  • Windows 8 Pro x 64
  • in place upgrade to Windows 7 Home Premium x 64
  • Laptop HP dv6 - 2173cl
  • 4 GB of RAM, about 500 GB disk with about 90 GB free space remaining

Here's what I stupidly installed without rebooting:

  • Comcast keeps constant (using Norton 360 and other tools), including, apparently, an AntiLogger

First of all, the blue screen appears on the monitor secondary extrnal while that the Windows logo appears on the laptop itself.
Second, the complete error message is "INTERRUPT_EXCEPTION_NOT_HANDLED (KeyCrypt64.sys). I tried even to rename the folder I found KeyCrypt64.sys from C:\program files (x 86) \KeyCryptSDK to KeyCryptBAD doesn't let me enter the system in safe mode or other means.  Having critical files that I can't save any help would be greatly appreciated.

Just had to fix HP Elitebook my aunt with Win 7 x 64 and constant guard.  Restore points was far enough to solve the problem.  I really hate to reboot the computer, so I spent ten minutes on this one and had it work without too much trouble.  These steps require some special computer knowledge, a mouse external USB and a keyboard and another computer to work - so you may need to ask a friend to help.  But if you follow these instructions, I see no reason why you can not facing up and running without delay.

As the BSOD gave us the name of the driver, I decided to rename it.  You can use a CD or bootable USB key, but since I have the tools I just removed the hard drive and connected on another computer.

1) go to the folder \Windows\System32\Drivers on the disk with the BSOD problem

(2) rename keycrypt64.sys to something like keycrypt64.sy ~ (that's the main culprit - part of constant guard)

(3) rename hpqkbfiltr.sys in hpqkbfiltr.sy ~ (I had to do this one because after step 2, I got a BSOD for this driver.  This inadvertently disabled the touchpad and keyboard on the EliteBook, so I had to plug in a keyboard and a USB mouse)

(4) connect a keyboard and an external USB mouse

(4) reinstall the disk hard if you deleted it, or just reboot if you renamed the files in other words

(5) uninstall the program telling guard from the Control Panel, programs and features

(6) restart

7) return to \Windows\System32\Drivers and rename hpqkbfiltr.sy ~ in hpqkbfiltr.sys

(8) unplug your USB external mouse and keyboard and restart

That's all.  Quick and easy for me, I hope this will help you too.

I will not go into the details on constant guard program that was installed as part of the 'free' software with Norton, who provided his ISP, Comcast.  There are many resources on the Comcast forums.  And from 04/02/2013 I saw a post on the forums that says the problem has been fixed, but I'm not going to tempt fate and reinstall the constant guard.

Tags: Notebooks

Similar Questions

  • Blue screen: 0x7e during installation of windows xp

    original title: blue screen of death during the installation of windows xp

    I just bought a motherboard ASUS p5g41t-mlx with a Pentium E5400 2.7 GHz dual core and a hard drive when booting with the windows xp cd in, it goes through the initial configuration and is preparing to restart the computer when I get a blue screen (this is before we get to make a partition)

    It's basically my blue screen message

    problem detected windows stops to prevent damage of the model
    Check for sufficient disk space. If a driver is identified in the stop message, disable it or check updates,
    try changing video cards

    control the bios upgrade. Disable the bios memory options such as implementing caching or shading. Start in
    safe mode to remove or disable components

    STOP: OXOOOOOO7E (0xc0000005, 0xf748e0bf, oxf78da208, 0xf78d9f08)
    PCI.sys - address f748e0bf base at f7487000, DateStamp 3b7d855c

    I just bought a motherboard ASUS p5g41t-mlx with a Pentium E5400 2.7 GHz dual core and a hard drive when booting with the windows xp cd in, it goes through the initial configuration and is preparing to restart the computer when I get a blue screen (this is before we get to make a partition)

    It's basically my blue screen message

    problem detected windows stops to prevent damage of the model
    Check for sufficient disk space. If a driver is identified in the stop message, disable it or check updates,
    try changing video cards

    control the bios upgrade. Disable the bios memory options such as implementing caching or shading. Start in
    safe mode to remove or disable components

    STOP: OXOOOOOO7E (0xc0000005, 0xf748e0bf, oxf78da208, 0xf78d9f08)
    PCI.sys - address f748e0bf base at f7487000, DateStamp 3b7d855c

    Have you installed the drivers SATA asks to press F6 to install drivers from floppy drive?  Assuming you have this type of "new HDD" with your new motherboard.  (small cable from motherboard to the drive instead of wide ribbon cable.)
     
    You may need to go into the bios of the computer to IDE mode to install the operating system.  Once installed, you can install the SATA drivers and then move into the bios SATA mode for the HARD disk controller.
  • Error 0x0000007E on normal startup, Mup.sys on SafeMode boot blue screen

    original title: BSOD on normal boot, safe mode startup Mup.sys

    So today, I got 18 updates on my laptop and Microsoft Office. I did both at the same time on both computers and my laptop lights no more.  My office works very well. two of my computers have XP Pro on them.

    If I boot in safe mode it hangs

    multi (0) disk (0) rdisk (0) partition (1) \WINDOWS\System32\Drivers\Mup.sys

    If I boot normally I get a bluescreen with

    Technical information:
    STOP: 0X0000007E (0X805BA6EC, 0XBACCB2B8, 0 X 80000003, 0XBACCAFB4)

    My bios is A05 which is common for a Dell Latitude D810.

    Is there a fix or is dead XP?

    Hello

    You have a Restore Point before this happened?

    How to make a Vista system restore
    http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

    Visit this link before you restore just in case that is your problem.

    http://social.answers.Microsoft.com/forums/en-us/vistawu/thread/276904c0-e775-4AC9-92b3-8abf465f8d4d

    Try a restore of the system to a point before that happened. And immediately thereafter enter
    Control Panel - Windows updates - top left settings and set it to download and informs you instead
    Automatic. Leave it until you are sure that everything is OK and then you can add them one at a time
    to troubleshoot BUT click right on and HIDE all the driver updates. Also stop at day of drivers like below
    and let this value - manually search for drivers when you think you need. (See how and why to)
    stop day of drivers below.)

    -----------------------------------------

    Cause

    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED bug control is a very common bug control. To interpret it, you must identify which exception has been generated.

    Common exception codes are:

    • 0 x 80000002: STATUS_DATATYPE_MISALIGNMENT indicates an unaligned data reference was encountered.
    • 0 x 80000003: STATUS_BREAKPOINT indicates a breakpoint or ASSERTION was met when no kernel debugger was attached to the system.
    • 0xc0000005: STATUS_ACCESS_VIOLATION indicates a memory access violation has occurred.

    For a complete list of exception codes, see the Ntstatus.h file located in the directory Inc. of the Microsoft Windows Driver Kit (WDK).

    Solve the problem

    If you do not have to debug this problem, you must use certain basic troubleshooting techniques.

    • Make sure you have enough disk space.
    • If a driver is identified in the bug check message, disable the driver or check with the manufacturer for driver updates.
    • Try changing video cards.
    • Check with your hardware vendor for updates to the BIOS.
    • Disable the BIOS memory options such as implementing caching or shading.

    If you plan to debug this problem, you may find it difficult to get a stack trace. Parameter 2 (the address of the exception) should identify the driver or function that caused the problem.

    If exception code 0 x 80000003 occurs, a hard-coded breakpoint or assertion was hit, but the system was launched with the /nodebug. switch. This problem should occur infrequently. If it occurs repeatedly, make sure that a kernel debugger is connected and the system is booted with the Switch/DEBUG .

    In case of exception code 0 x 80000002, the trap frame provides additional information.

    If you do not know the specific cause of the exception, consider the following questions:

    • Hardware incompatibility. Ensure that any new hardware that is installed is listed in the list of the products tested Microsoft Windows market.
    • Service driver or defective peripheral system. A chauffeur service or defective peripheral system could be responsible for this error. The hardware problems, such as BIOS incompatibilities, conflicts of memory and IRQ conflicts can also generate this error.

    If a driver is listed by name in the bug check message, disable or remove that driver. Disable or remove drivers or services that have been recently added. If the error occurs during the startup sequence and the system partition is formatted with the NTFS file system, you may be able to use Safe Mode to rename or to delete the faulty driver. If the driver is used as part of the start-up procedure of the system Safe Mode, you must start the computer by using the Recovery Console to access the file.

    If the problem is associated with Win32k.sys, the source of the error may be a third-party remote control program. If this software is installed, you can remove the service by starting the computer by using the recovery and then Console by removing the offending system service file.

    Check the system log in Event Viewer for additional error messages that might help identify the device or driver responsible for control of bug 0x7E.

    You can also disable memory cache BIOS may try to resolve the error. You must also run the diagnostics of material, especially the scanner memory, which provides the manufacturer of the system. For more information about these procedures, see the manual of your computer.

    The error that generates this message may occur after the first reboot during Windows Setup, or after installation is complete. A possible cause of the error is lack of disk space for installation and the system BIOS incompatibilities. For any problems during the installation of Windows that are associated with lack of disk space, reduce the number of files on the hard disk drive target. Search and delete temporary files that you do not have to have, files hidden Internet, application backup files and files saved .chk , which contain fragments of files on disk scans. You can also use an another hard disk drive with more free space for the installation. You can solve the problems of BIOS by upgrading the version of the system BIOS.

    More information on troubleshooting blue screens below.

    -------------------------------------------------------------

    Stop the automatic driver updates as below - use these methods when you want to update the drivers.

    This is my generic how updates of appropriate driver:

    This utility, it is easy see which versions are loaded:

    -Free - DriverView utility displays the list of all device drivers currently loaded on your system. For
    each driver in the list, additional useful information is displayed: load address of the driver, description,.
    version, product name, company that created the driver and more.
    http://www.NirSoft.NET/utils/DriverView.html

    For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
    Control Panel - Device Manager - Display Adapter - note the brand and complete model of your
    video card - double - tab of the driver - write version information. Now click on UPdate Driver (this
    cannot do anything as MS is far behind the certification of drivers) - then do a right click - Uninstall - REBOOT
    This will refresh the driver stack.

    Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party with their
    own the software and drivers and all other main drivers that you have.

    Now go to the site of the manufacturer of system (Dell, HP, Toshiba as examples) (restoration) and then of the manufacturer of the device
    (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for the BIOS, Chipset and software)
    updates on the site of the manufacturer of the system here.)

    Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after each installation.

    Always check in the Device Manager - tab drivers version you install actually shows up. This
    because some restore drivers before the most recent is installed (particularly that audio drivers) so install a
    pilot - reboot - check that it is installed and repeat if necessary.

    Repeat to the manufacturers - BTW on device at the DO NOT RUN THEIR SCANNER - manually check by model.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    How to install a device driver in Vista Device Manager
    http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

    If you update the drivers manually, then it's a good idea to disable the facilities of driver in the Windows updates,
    This leaves ONE of Windows updates, but it will not install the drivers who are generally older and cause
    questions. If updates offers a new driver and then hide it (right click on it) and then go look for new ones
    manually if you wish.

    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

    I hope this helps.

    I hope this helps.

    Rob - bicycle - Mark Twain said it is good.

  • Strange problem code 39 on my Satellite A500-02J with constant blue screens

    I bought my Toshiba Satellite A500-02J 2-3 months ago and I opened my laptop this morning and I was not connected to the internet and had no installed audio device.

    Then I got a blue screen of death. I restarted my laptop and I went to the Device Manager to see that most of my drivers had the yellow exclamation mark with the super Code 39 error (windows didn't start my drivers for X reason...) and then I had a second blue screen. I was very careful from the beginning with this laptop and I know that this is not a virus since a did not something 'weird' with this computer. Best of all, it's that my USB ports no longer works and I can not backup my stuff important just in case...

    Thank you for helping me,
    Odin

    Hi Odin

    It is not easy to say why this happens, but if there are so many problems, I advise you to install the new OS by using the HDD recovery procedure.
    Try to start your computer in safe mode and delete all data on the second partition.
    Start your laptop with F8 install OS using these instructions - http://aps2.toshiba-tro.de/kb0/HTD9102IR0000R01.htm

    When you install the operating system by using this method of HARD drive recovery all data saved on the second partition will not be deleted.

  • Constant blue screen with different messages (0 x 24 & 0x7B). Everything OK, but nothing works.

    System Setup: Dell Dimension E520
    250 GB, 2 GB of RAM, Core2Duo, WinXP Media Center diskette, DVD, DVD - RW (2 Bay), PCI graphics card, SATA opeartion = ON RAID in Bios (a single drive - Western Digital WDC WD2500JS).

    One night (three weeks ago, beginning of December), the computer froze.  I made a stop hard and rebooted.  Since then, he has been constantly showing the blue screen.  I get the blue screen different to different modes.  Here are some cases.

    1. If I do a Safe Boot (with command prompt) it stops on MUP.sys and then turn off for a second and then shows blue screen.
      This shows blue screen STOP: 0 x 00000024 (0 x 00190203, 0x89B8B8B0 , 0xC0000102, 0x00000000)
    2. If I do a Safe Boot (with networking) it makes a break on MUP.sys and then turn off for a second and then shows blue screen.
      This shows blue screen STOP: 0 x 00000024 (0 x 00190203, 0x892629F8 , 0xC0000102, 0x00000000)
    3. If I do a Safe Boot it stops on MUP.sys and then turn off for a second and then shows blue screen.
      This shows blue screen STOP: 0 x 00000024 (0 x 00190203, 0x89B8C8B0 , 0xC0000102, 0x00000000)
    4. To last good known cofiguration (shortly shows black screen Windows XP for the loading of components and then shows blue screen.
      This shows blue screen STOP: 0 x 00000024 (0 x 00190203, 0X894A28B0 , 0xC0000102, 0x00000000)
    5. If I Regularly Windows XP it stops after a black screen with the logo of Windows XP and then shows then the blue screen.
      This shows blue screen STOP: 0 x 00000024 (0 x 00190203, 0x89DEC9F8 / 0x89DEB9F8 / 0x89DD99F8 , 0xC0000102, 0x00000000) continues to change the middle number.

    I tried to boot from LiveLinux (OpenSuse) and it seems to work perfectly.  I am able to access all files and able to run memory tests.  Memtest passes all iterations of several that I did.  Furthermore, I used (provided with this high-end system) system diagnostic tools, and passes all the tests of memory, hard disk of the Office.  I did as well detailed tests.  Everything seems to work with Linux, and also for diagnostic tests, so I'm lead to believe that the material works very well.

    Then I tried to re - install the XP.  When I insert the XP Setup disk, it starts to load files and then displays the message 'Setup starts windows' for a few seconds, and until it reaches to show me any system selection prompt goes blue screen.
    This shows blue screen STOP: 0x0000007B (0xF78DA63C, 0xC0000034 , 0x00000000, 0x00000000)

    Because I can't get into any time except Linux, I'm really lost here.  I want to be able to start the windows mode that's before the crash, and now I'm lost.  Help, please.

    HI -.
    I was able to identify and solve the problem by fixing the MBR.  Since Linux working and Windows are not even in the installation program, it lead me to a clue.  I also enjoyed that it was a DELL machine.  So I basically ran a utility which sets the master boot record (MBR) and the partition information.  This allowed me to access the Dell restore partition.
    I could have checked once I fixed the MBR and tried to see if the problem is solved, but I missed it and simply returned in orginal factory State, once I was able to get the image-Ghost in the recovery partition.
    Thanks to Dan for the detailed documentation and the tool here:

    http://www.goodells.NET/dellrestore/fixes.htm

    I write this so that if anyone else runs into this can solve the problems.
    See you soon

  • PCI.sys blue screen during the installation/repair Windows XP Pro

    My computer has been invaded by the virus, and they have corrupted my system files until I can start only in safe mode. I tried to repair Windows XP Pro using the installation CD, and I am getting a blue screen with the PCI. SYS on it. It has been set to boot from the CD, and it was.

    Also, I have already installed Recovery Console, and the computer is a Windows XP SP2 with the plant material. I did a CHKDSK on it and looks very good.

    Oops. just a simple driver issue. I started in the last known good config and had no error. I uninstalled the driver and got the suitable driver for my laptop. Sorry for the inconvenience!

  • the constant blue screen crashes

    I'm probably one of the few people who do not have a problem with Vista, but I've upgraded to W7 and have had accidents and slowed since performance.
    2 errors continue to flock to the top, even after upgrading the driver ATI Radeon Xpress 1200. The main problem is the blue screen (details below). The other is a mistake of memory, recorded separately.
    The blue screen problem happens to me then that in Photoshop.

    When running the tests in the center of the Action, I get the error messages, which is the last one:
    Source - Windows
    Summary - stop unexpectedly
    Status - Available Solution

    Signature of the problem
    Problem event name: BlueScreen
    OS version: 6.1.7600.2.0.0.768.3
    Locale ID: 4105

    Additional information about the problem
    BCCode: 116
    BCP1: 85EF42D8
    BCP2: 92E153EE
    BCP3: 00000000
    BCP4: 00000002
    OS version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1
    Bucket ID: 0x116_TdrBCR:2_Tdr:2_IMAGE_atikmdag.sys
    Information about the server: 322ee52d-2a17-4208-bb5b-14ac6a4a2c11

    Thank you for the comments!

    Hello

    you get the following error:

    Bug Check 0 x 116: VIDEO_TDR_ERROR

    Bug VIDEO_TDR_ ERROR control has a value of 0 x 00000116. This indicates that an attempt to reset display driver and recover a timeout failed .

    Update to the latest version of the ATI driver!

    André

    "A programmer is just a tool that converts the caffeine in code" Deputy CLIP - http://www.winvistaside.de/

  • Constant blue screen of death without answers

    I had a constant problem several times a day with a blue screen of death, and Microsoft has no answers.

    I bought the last Windows 7 Ultimate edition teacher and yet when I try to enter the code it tells me it has 'expired' which makes no sense at all. If I'm relegated to this forum or pay $49 an hour to find out why Windows 7 sucks worse than any other edition I've ever known.

    I checked everything (I built the machine myself, so I'm not stupid on computers) and made sure that all drivers, bios and everything is up-to-date. There is NO hardware conflicts.

    The problem seems worse if I discover videos or use Windows media player, but even if I did not, I had no warning and suddenly, "BAM!" I get the countdown to 100 and it is stuck on the blue screen with a note saying "contact your administrator for more information.

    When I check the error log it says that the error is in Windows 7 in an "unknown problem".

    No data is ever passed to Windows for some reason any (which is really pissing me off because all other versions of Windows ALWAYS sent to the data to Microsoft before) except from time to time, but there is never a reference where the problem relates to.

    I spent a lot of money on this motherboard 790 - FX-GD70 MSI and a 6 core AMD processor. I have 16 GB of memory and it should be a State-of-the-art computer and it acts like a Windows 95 machine.

    Any suggestions?

    I was not able to say anything on their part and I had MSI look on them and they say they are "inconclusive" as to what the problem is.

    Errors are varied and seem to point to a hardware problem.

    Can you do the following? :

    Start > type eventvwr in the box "search programs and files", then press 'Enter' > expand "Custom views" and right click then "administrative events' > select ' save all events in a custom view as" and save it as a .evtx file

    Then do the .evtx file available via Windows Live SkyDrive.

  • Satellite A60: error messages on blue screen appears all the time

    Hello

    I had a Toshiba A60 satellite for awhile. It has been great so far, but I'm constantly getting blue screens of death, with millions of stop error different etc, I have read everywhere and updated to the latest BIOS, but still no luck.

    I don't know what to do, he gets the errors blue screen randomly, sometimes, the laptop can last an hour or two, then sometimes it shuts down quickly, please help me as soon as POSSIBLE.

    Thanks in advance.

    ~ Icesolar

    Hi Icesolar

    According to me, you know that there is no magic solution for BSOD problems. As far as I know, it happens more often because of pre-installed software. On my camera, I got only 3 times and always after installation of some third-party applications.

    Have you noticed something similar? BSOD is started after you install an application? Try to delete the most recent pre-installed software, or restore the system to an earlier time before BSOD begins to appear.

  • BCCode error on blue screen 1 has in the Windows XP computer.

    Original title: BSOD on XP Pro.

    I recently started having BSOD on a computer running XP Pro, which had no material or changes in drivers or updates for some time.

    After re-booting, I get the following:

    BCCode 1A BCP1: 00000780 BCP2: C06D 4250 BCP3: CA 81 9898 BCP4: 000004CD OSver:5_1_2600 SP3_0 product 256_1

    Online it suggests incompatible drivers but the only change has recently been anti-virus and the problem predates this.

    Sometimes it happens on startup and the other time when in different programs or even idle.

    The computer is a Dell Vostro, who is just two years old.

    Yes - is not too much sense.

    You can see you are running SP3 from the information you have provided and it makes even less sense as the hotfixes in this section of the Microsoft Support Engineer are already included with SP3.  But, this is a link to an article.

    If/when it crashes again to follow this procedure in order to watch your own crash dump files for clues or download them to your SkyDrive so someone can help you to look at.  It's just a copy/paste that I send to anyone who needs help with a BSOD.

    If you have a few dumps already accumulated on your system before the new video card, they must remain on your system if you want to watch.

    Provide information on your system, the better you can:

    What is your system brand and model?

    What is your Version of XP and the Service Pack?

    What is your Internet browser and version?

    Your system's disks IDE or SATA drives?

    Describe your current antivirus and software anti malware situation: McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Panda, Trend Micro, CA, Defender, ZoneAlarm, PC Tools, Comodo, etc..

    The question was preceded by a loss of power, aborted reboot or abnormal termination?  (this includes the plug pulling, buttons power, remove the battery, etc.)

    The afflicted system has a working CD/DVD (internal or external) drive?

    You have a genuine XP installation CD bootable, which is the same Service as your installed Service Pack (this is not the same as any recovery CD provided with your system)?

    Do you see that you think not you should see and when you see it?

    What do not you think that you should see?

    If the system works, what do you think might have changed since the last time it did not work properly?

    Your system seems to start OK and then crash or didn't he start not at all?
    Can you make the system crash when you want?  For example, you would say that there is no specific system activity that coincides with the accidents (like watching videos, playing games, etc.).

    The next time your system crashes, provide more information on what you see.

    Here's a BSOD example showing information you provide:
    Send for the nose and the Red arrows (3 to 4 lines total).
    Send all * line STOP message since there are clues in the 4 parameters.
    If there is a name of the file listed in the STOP message, don't forget to include this information too.
    Ignore the boring text unless it seems important to you.  We know what a BSOD looks like, we need to know what your BSOD looks like.
    Now provide more information about your system and data against more recent accidents.
    Click Start, run and enter in the box:
    Msinfo32
    Click on OK and when the system info summary appears, click on Edition, select all, copy, and then paste the information here.
    For information about video drivers, expand components, click view, click on edit, select all, copy and then paste the information here.
    There will be some personal information (such as the user name and the name of the system), and anything that turns information private for you, simply delete the pasted information.
    This will minimize back Q & A and eliminate guesswork.
    Download BlueScreenView here:
    Unzip it and run it (BSV installs nothing) and let him complete the digitization of all your crash dump files.
    If you double-click on depressed, you will get information on it (including the field caused by the driver) and you should be able to spot the problem right away - especially if you see a model in landfills where Caused by field pilot is the same (beginning with this driver).
    BlueScreenView tries to find the right driver or module that caused the blue screen by looking inside the stack of the accident. However, be aware that the driver detection mechanism is not 100% reliable, and you should also look in the lower pane, that display all drivers/modules found in the stack.

    Sometimes BlueScreenView will involve XP files as being the cause of the accident (ntoskrl.exe, win32k.sys, hal.dll etc.) but they are probably not the real cause of the accident (BSV is doing the best he can).

    You will need to either pick up some example crashes over and look through them, or find somewhere the XP files are not the 'cause' or you can upload your files to your SkyDrive crash dump and someone with the windows debugging tools can help take a look at them more closely.

    Select (highlight) one or more of the most recent dump files by clicking on them and hold down the CTRL key to select multiple files.  Try to select only the most recent links that relate to your problem (perhaps five or six to start dump files).
    Click on file, save selected items and save information from the dumps to a text file on your desktop called BSOD.txt.

    Open BSOD.txt with a text editor Notepad, WordPad, etc.), select all (Ctrl-A), copy all the text in the Windows Clipboard (Ctrl-C) and paste the text to the Clipboard (Ctrl-V) back here in your next reply.

    Here's an example of report ASB to a single BSOD I initiated on purpose that indicates the cause of the accident as the pilot i8042prt.sys belonging to Microsoft Corporation:

    ==================================================
    Dump file: Mini102911 - 02.dmp
    Crash time: 2011-10-29 04:54:36
    Bug Check String: MANUALLY_INITIATED_CRASH
    Bug check code: 0x000000e2
    Parameter 1: 0x00000000
    Parameter 2: 0x00000000
    Parameter 3: 0x00000000
    Parameter 4: 0x00000000
    Caused by the driver: i8042prt.sys
    Caused by the address: i8042prt.sys + 27fb
    Description of the file: i8042 Port driver
    Product name: Microsoft® Windows® Operating System
    Company: Microsoft Corporation
    File version: 5.1.2600.5512 (xpsp.080413 - 2108)
    Processor: 32-bit
    Plant address: ntoskrnl.exe + 22f43
    Stack address 1: i8042prt.sys + 27fb
    Stack address 2: i8042prt.sys + 2033
    Battery 3 address: ntoskrnl.exe + 6e715
    Computer name:
    Full path: C:\WINDOWS\Minidump\Mini102911-02.dmp
    Number of processors: 4
    Main version: 15
    Minor Version: 2600
    Size of the dump file: 94 208
    ==================================================

    Send information BleuScreenView of 5 last memory dumps (if you have 5 dumps memory yet, send the most recent, you).
    While you wait, please follow these steps:
    Perform scans for malware, and then fix any problems:
    Download, install, update and do a full scan with these free malware detection programs:
    Malwarebytes (MMFA): http://malwarebytes.org/
    SUPERAntiSpyware: (SAS): http://www.superantispyware.com/
    They can be uninstalled later if you wish.

    Restart your computer and solve the outstanding issues.

    It is sometimes easier just to download the memory dump files since your last breaks down on your SkyDrive (everyone has a SkyDrive for file sharing).   So can someone who already has Windows debugging tools to look at things and understand what is happening.

    Dump memory of recent crashes and BSOD files are usually in this folder:

    c:\windows\minidump

    The files will be named something like this:

    Mini120311 - 01.dmp

    You need to download the latest... maybe 5-10 of the most recent crash dump files should be sufficient if you who have a lot.  If you do not have that much, send what you have.

    Getting started with SkyDrive:
    http://explore.live.com/SkyDrive-get-started

    Once you get your downloaded files and watch them on your SkyDrive, you need to 'share' your folders/files so that others can see them.

    Here is a link that tells you how to:
    http://explore.live.com/Windows-Live-SkyDrive-change-access-permissions-FAQ

    Then click on the button "insert a link".  When you click on that, a window opens that contains the link to your SkyDrive files.

    Copy the contents of the box "copy this link to share:" in selecting the content of the link (it will be all highlighted), press Ctrl + C (copy) and then come back to the forum and in your next message, press Ctrl + V to paste the contents of the link back here.

    What you paste the return will look something like this link on my SkyDrive:
    https://SkyDrive.live.com/redir.aspx?CID=6a7e789cab1d6f39&RESID=6A7E789CAB1D6F39! 311

  • UNMOUNTABLE_BOOT_VOLUME error - I get this on a "blue screen" page, and the only other page that I see is the display advanced options. None of the items I selected in this list nothing do for me.

    I can't get past the blue screen on my PC.  I tried to reinstall the system, but all I get is blue screen as described above with the "unmountable_boot_volume" error or the display advanced options when I restart my pc and press F8 immediately.  I tried each of the options on the screen advanced options, nothing happens.  Can anyone help?  Thank you!

    Hi Debbie,.

    1. Did you the latest changes on the computer?
    2. When was the last time it was working fine?

    See the Microsoft article and try the steps mentioned, check if it helps.

    When you restart your computer or upgrade to Windows XP, you receive the error message "STOP 0x000000ED UNMOUNTABLE_BOOT_VOLUME".

    http://support.Microsoft.com/kb/297185

  • Error during device driver software installation blue screen

    Original title: 'Install the driver software for device' => BSOD

    'Install the driver software for device' => BSOD (WD My Book World Edition II network storage)

    Hello

    I have WD My Book World edition II network storage and it worked fine with my Vista Home Premium (64 bit) beyond six months, I got it.

    Months ago I have access from explorers file search 'network '.  During this point Vista asked me something like "want to install you the drivers for this device? I pressed No. because previously there has been no need to install anything. After that Vista has asked same question whenever I start my computer. Annoyed by the same query I finally pressed Yes. Then it started to install drivers and I had blue screen.

    Now whenever I start my computer (if my storage network is turned on) vista begins to install the drivers and accidents. End result is that I can't use my network storage.

    No idea how to solve this problem (without formatting and reinstalling vista)?

    Hello

    the cause of the accident is the driver:

    Image path: \SystemRoot\system32\DRIVERS\mrdd.sys
    Image name: mrdd.sys
    Timestamp: Wed Nov 12 07:44:48 2008

    From what I see the pilot belongs to your driver SATA of Marvel . As you can see that the driver is a bit too old. Update the driver, please.

    André

    "A programmer is just a tool that converts the caffeine in code" Deputy CLIP - http://www.winvistaside.de/

  • problem is with media center (blue screen) have hvr 1600 hauppauge win system is acer aspire m100 2 GB ram

    Windows media center (blue screen) and live tv hauppauge tv 1600

    Hello

    Best estimate is video driver related but the real error code would help to determine the cause and the best solution
    of the action.

    Look in the Event Viewer to see if something is reported on these reboots.

    http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

    -------------------------------------------------------------------------

    Here are a few ways to possibly fix the blue screen issue. If you could give the info from the blue screen that would be
    Help. Such as ITC and 4 others entered at the bottom left. And any other information such as STOP error
    codes and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

    As examples:

    BCCode: 116
    BCP1: 87BC9510
    BCP2: 8C013D80
    BCP3: 00000000
    BCP4: 00000002

    or in this format:

    Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
    Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000

    It is an excellent tool for displaying the blue screen error information

    BlueScreenView scans all your minidump files created during 'blue screen of death' crashes, and displays the
    information on all accidents of a table - free
    http://www.NirSoft.NET/utils/blue_screen_view.html

    BlueScreens many are caused by old or damaged drivers, video drivers in particular, but there are other causes.

    You can follow these steps in the Safe Mode if necessary or the command prompt Vista DVD or Options of recovery if your
    system installed by the manufacturer.

    This tells you how to access the System Recovery Options and/or a Vista DVD
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    You can try a system restore to a point before the problem started when one exists.

    How to make a Vista system restore
    http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

    -------------------------------------------------------------------------

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    The log can give you the answer if there is a corrupted driver. (Says not all possible driver problems).

    Also run CheckDisk, so we cannot exclude as much as possible of the corruption.
    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    -------------------------------------------------------------------------

    Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, 3rd party keyboard and
    smile, as well as of other major device drivers.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    How to install a device driver in Vista Device Manager
    http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

    -------------------------------------------------------------------------

    How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart unexpectedly
    http://support.Microsoft.com/kb/958233

    Troubleshooting, STOP error blue screen Vista
    http://www.chicagotech.NET/Vista/vistabluescreen.htm

    Understanding and decoding BSOD (blue screen of death) Messages
    http://www.Taranfx.com/blog/?p=692

    Windows - troubleshooting blue screen errors
    http://KB.wisc.edu/page.php?id=7033

    -------------------------------------------------------------------------

    In some cases, it may be necessary.

    The Options or Vista recovery disk Startup Repair

    How to do a startup repair
    http://www.Vistax64.com/tutorials/91467-startup-repair.html

    This tells you how to access the System Recovery Options and/or a Vista DVD
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    I hope this helps.
    Rob - bicycle - Mark Twain said it is good.

  • The constant blue screen crash

    I get a blue screen constant flash after about 10 minutes
    Here is the info:
    Problem event name: BlueScreen
    The system version: 6.0.6002.2.2.0.768.3
    Locale ID: 1033
    BCCode: e1
    BCP1: 82348005
    BCP2: 00000002
    BCP3: 84E23770
    BCP4: 84E23778
    OS version: 6_0_6002
    Service Pack: 2_0
    Product: 768_1

    I tried to leave the windows to solve the problem online but it keeps saying I need to install service pack 1 when I already have service pack 1.  Please someone help me. Thank you in advance.

    Hello

    More general fix is updated to the drivers, BIOS and chipset and different control software.

    WORKER_THREAD_RETURNED_AT_BAD_IRQL - STOP: 0X000000E1
    http://www.faultwire.com/solutions-fatal_error/WORKER_THREAD_RETURNED_AT_BAD_IRQL-0x000000E1-* 1224.html

    This is my generic how updates of appropriate driver:

    This utility, it is easy see which versions are loaded:

    -Free - DriverView utility displays the list of all device drivers currently loaded on your system.
    For each driver in the list, additional useful information is displayed: load address of the driver,
    Description, version, product name, company that created the driver and more.
    http://www.NirSoft.NET/utils/DriverView.html

    For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
    Control Panel - device - Graphics Manager - note the brand and complete model
    your video card - double - tab of the driver - write version information. Now, click on update
    Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
    Uninstall - REBOOT it will refresh the driver stack.

    Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
    with their own software and drivers and all other main drivers that you have.

    Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
    Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
    BIOS, Chipset and software updates on the site of the manufacturer of the system here.)

    Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
    each installation.

    Always check in the Device Manager - drivers tab to be sure the version you actually install
    presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
    in particular that) so to install a driver - reboot - check that it is installed and repeat as
    necessary.

    Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
    manually by model.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    How to install a device driver in Vista Device Manager
    http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

    If you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
    Updates, that leaves about Windows updates but it will not install the drivers that will be generally
    older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
    get new manually if you wish.

    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

    Hope these helps.

    Rob - bicycle - Mark Twain said it is good.

  • Constant blue screen, please help!

    For these last months, I get a blue screen that is associated with a memory error. I lowered the score of 10 to 7, hoping to solve the problem, but it continues. My ideas, please help!

    Signature of the problem:
    Problem event name: BlueScreen
    OS version: 6.1.7601.2.1.0.256.48
    Locale ID: 1033

    More information about the problem:
    BCCode: 1a
    BCP1: 0000000000041790
    BCP2: FFFFFA800C9DE030
    BCP3: 000000000000FFFF
    BCP4: 0000000000000000
    OS version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files helping to describe the problem:
    C:\Windows\Minidump\111215-10779-01.dmp
    C:\Users\PC\AppData\Local\Temp\WER-35475157-0.SysData.XML

    Hello

    Thanks for posting your query in Microsoft Community.

    From now on, I would ask to refer to the troubleshooting steps outlined in the article below which will help you resolve stop (blue screen) errors.

    Resolve stop (blue screen) error in Windows 7

    Hope this information is useful. Please feel free to answer in the case where you are facing in the future other problems with Windows.

Maybe you are looking for