Error log ID of the company

I was told that I could access creative cloud using my corporate email address. It seems however I made a blunder and connected using the ordinary sign in a shape rather than choose ' Sign in with year Enterprise ID. "now when I try to log on by using this option, it redirects me or said that it does not recognize the ID or password. How can I fix this? I already deleted the OOBE file.

Thank you

Hi janice,.

To use Adobe ID of the company, need you access to the Adobe enterprise dashboard. Once you access the dashboard, you can ask your domain as the company ID.

You can see the article below for more information.

https://helpx.Adobe.com/enterprise/help/identity.html

Thank you
Ashish

Tags: Adobe

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