Error message "an authentication error occurred using your Adobe (SHARED_UNKNOWN_ERROR) ID" when I press on the site to PUBLISH in Muse.

Similar Questions

• Unknown authentication error occurred using your Adobe ID (SHARE_UNKNOWN_ERROR:22).

  I am trying to publish on Business Catalyst but it is said and unknown authentication error occurred using your Adobe ID (SHARE_UNKNOWN_ERROR:22). Never used before catalyst, what's the problem? What should I do?

  Nevermind, I logged back in and the problem was solved!

• Hi, authentication failure occurred using your ADOBE ID, using Muse?

  Hi, I get a message saying unknown authentication error occurred using your ADOBE ID when you try to update my site of catalyst for business through muse. any thoughts?

  Hello

  Please log out of Muse and sign again. Make sure you also apply creative cloud is updated (to check that disconnect from the creative cloud and login again if its not up to date you will be asked to install the update)

  To sign out of muse click help > Sign Out

  
  

  If the problem is still not fixed then please rename the folder "OOBE" to "OOBE.old" starting from the following locations

  MAC: (This file can be found at Finder > go > go to folder > enter ~/library/application support/Adobe > press return)

  Widows: (This file can be found at C:\Users\\AppData\Local\Adobe )

  
  

  Please let me know in case the problem persists

  
  

  Concerning

  Vivek

• An unknown authentication error occurred using your Adobe ID (AUTH_UNKNOWN_ERROR)

  I'm an auth_error when you try to download it again my website at BusinessCatalyst.  It happened last week and then knitting mysteriously one day later.

  I think that an internal error has been corrected to the muse of connection or the site is down.  is he once again down.  If you are it closing for maintenance, you need to have people know.

  He

  

  Thanks in advance for your help

  Lynn,

  I understand what you are doing when you receive the error message.

  When you first turn on the Muse enter you an AdobeID. This same AdobeID account is used when connecting with Business Catalyst during the publication of Muse. If there is a problem/incompatibility/timing problem with your AdobeID and catalyst for business account, you can receive this authentication error. Deactivation and reactivation has solved this problem for other users: forums.adobe.com/thread/985495?tstart=0

  Please follow the steps I did to disable and re-enable the Muse.

  1. See Help.
  2. Select "disable muse."
     
  3. Select "disable and stop smoking."
  4. Again the Muse and re-enter your username and password.

  Once you have deactivated and reactivated Muse, republish your website again.

  Best regards

  Corey

• "Validation error" Message: unknown authentication error is is produced using your Adobe (SHARED_UNKNOWN_ERROR:21) ID I have published my site business Calalyst before. You know a way to fix this?

  When I try to publish the site I made in the "Muse" for Business Catalyst I get the following error "Validation" Message:

  An unknown authentication error occurred with your Adobe ID

  (SHARED_UNKNOWN_ERROR:21)

  I have published my site business Calalyst before. You know a way to fix this?

  It is an authentication error, I think that you have already tried but if not then please try the following steps:

  -Disconnection of Muse > end process/Force Quit Muse

  -Disconnection of the CC > end process/Force Quit Muse

  -Open CC > sign in

  -Muse open

  -Create a new site > publish BC

  Thank you

  Sanjit

• An authentication error occurred using your identification code Adobe deconnectez_ you and restart Muse and connect you... nothing changes.

  An authentication error occurred using your identification code Adobe deconnectez_ you and restart Muse and connect you... nothing has changed.  Under preferences to Muse I see the username and password correct, but under "switch account", I see my old username. Attempt to rewrite with the new username and pswrd is not allowed.

  Can anyonehelp me?

  On click to change the account it should allow you to delete the existing account and add new.

  Thank you

  Sanjit

• HELP, trying to install Illustrator but get this message that I need to download "Adobe Support Advisor" when I go on the site, I see that it has been abandoned, what should I do now? got trapped in the maze of ther HELP HELP!

  HELP, trying to install Illustrator but get this message that I need to download "Adobe Support Advisor" when I go on the site, I see that it has been abandoned, what should I do now? got trapped in the labyrinth HELP HELP!

  Hi Joseeyk67276640,

  'Download Support Advisor' is a generic error, and we need to understand what is causing the problem. Most of the time, its a problem with the download was not successful or downloaded correctly. So, in this case, re-download the software and do not forget to compare the file size of the file downloaded with the file on the server.  From the following link, please download the version of Illustrator, you need: other downloads

  Allows you to check in this case as well and make sure that the download is complete, if the size of the file is correct, to the install.log file.

  Navigate in the log files in one of the following folder:

  Mac OS: / Library/Logs/Adobe/Installers /.

  C:\Program Files (x 86) \Common Files\Adobe\Installers\

  The name of the log file includes the name of the product and installation date, followed of ".". log.gz."the .gz extension indicates a compressed format.

  You can use a utility to extract the 7z or gz to unzip.

  Once unzipped, the log file is a text file, open the .log using TextEdit (Mac OS) and notebook (OS Win)

  Scroll to the bottom of the log. Look in the section - summary - for lines that begin with ERROR or FATAL and signals a failure during the installation process.

  Copy and paste this section SUMMARIZED here so that we can check for errors. Alternatively, you can analyze the logs yourself. http://helpx.Adobe.com/Creative-Suite/KB/troubleshoot-install-logs-CS5-CS5.html

  Let us know if that helps.

• In Adobe Muse, when you try to publish a temporary site, I get the following error: unknown authentication error occurred with your AdobeID. (shared_unknown_error)

  

  My account is set up, but cannot publish a temporary site!

  Any help will be be very grateful.

  Hello

  Could you please try these steps

  in muse, go to the Help Menu-> Sign Out

  Restart the Muse,

  Connection to Muse again.

  Try to publish the site again.

  Let us know if it works

• I am unable to log in and publish a site to BC. I've never had this problem before 2015 of Muse. I get the error "Access using your Adobe ID has expired."

  Is attached a screenshot of the error. I also use MUSE to teach a web design class, and we have the same question in class. Not a very good example to show the students when it does not work as it is supposed to.

  

  Hello

  Please follow these steps and let me know whether or not it solves your problem:

  1. exit the Muse.

  2. go into the Creative Cloud Desktop app and Sign Out through preferences (in the menu on the gear icon).

  3. exit the creative cloud.

  4 restart the creative cloud.

  5. connect you.

  6 restart the Muse.

  7. open your file and publish them.

  Thank you

  Cristian

• When I try to publish, I get an error that says: "an unknown authentication error occurred with your AdobeID. (SHARED_UNKNOWN_ERROR)

  When I try to publish, I get an error that says: "an unknown authentication error occurred with your AdobeID. (SHARED_UNKNOWN_ERROR)

  You can try the solution in this discussion?

  An unknown authentication error occurred using your Adobe ID (AUTH_UNKNOWN_ERROR)

• Error: Unknown authentication error occurred with your AdobeID (AUTH_UNKOWN_ERROR)

  Hi, I have just walking but I get the following error message when you try to publish in British Colombia.

  An unknown authentication error occurred with your AdobeID (AUTH_UNKOWN_ERROR)

  Any suggestions?

  Thank you, Rosa

  Post edited by: Corey@Adobe (edited the subject to include the error message)

  Please try disabling Muse (help-> Deactivate) and then raise.

• Get an unknown authentication error occurred using Adobe ID (shared_unknown_error:80. What's wrong?

  Get an unknown authentication error occurred using Adobe ID (shared_unknown_error:80. What's wrong?

  Hello

  This occurs when ID ID Adobe and BC is out of sync.

  Please Muse and sign again and you should be all set.

  1. click on help > log out

  2. once disconnected the Muse to quit smoking.

  3 recovery Muse and connect with Adobe ID and password (if prompted) and you should be all set.

  Concerning

  Vivek

• Sharing of readers do not reconnect - error "an error occurred during connection [drive letter]: [share name] Microsoft Windows network: the local device name is already in use." This connection has not been restored. »

  Original title: Shared readers do not reconnect

  I have two PCs connected wireless. A laptop (Vista Business) was the drives mapped to actions on the other PC (XP). Whenever the Vista PC is started or out of hibernation, or after only a short period of time these discs are not available. Click on the drive in Explorer to display the message "an error occurred during connection [drive letter]: [share name] Microsoft Windows network: the local device name is already in use." This connection has not been restored. »

  If I click on 'Network' within Solution Explorer, the XP PC is not visible. The only way that I can "reconnect" these disks is to go into my anti-virus (Trend) and open the network map. This shows the XP PC and then the shares are available through Explorer - XP PC is still not visible by clicking network however.

  It started only happens in the last two months - cannot locate exactly when, but quite recently. I use connections to store small files and backup critical files a few before nailing the laptop away and it is quite annoying to have to go through this routine every time.

  Any ideas?

  Just in case it helps others - I found that if I make sure that my XP PC has a fixed IP address, and then set up the shares so that they are defined using the IP address and not share names, then I do have more problems - seems like it's something to do with Windows solve the share names rather than something to do with the personal firewall after all.

• I a m trying to install Photoshop elements 13. As it is almost finished, a box comes top-installation has failed errors occurred on your installation.

  I a m trying to install Photoshop elements 13. As it is almost finished, a box comes top-installation has failed errors occurred on your installation.

  Please see:

  l https://helpx.adobe.com/Photoshop-Elements/KB/Troubleshoot-install-using-logs-Elements.htm

  Troubleshoot installation | Adobe Photoshop Elements & Adobe Premiere Elements for Windows

  Troubleshoot installation | Photoshop Elements, Elements first. Mac OS

  I hope this helps.

  Concerning

  Megha Rawat

• I get the message: access using your Adobe ID has expired. Check your network connection and try again. The network works fine. I need to post this update. What is the problem?

  I have an update to a site that has been for some time. When I click on the "publish" button, I get the error message: access using your Adobe ID has expired. Check your network and try again. The network is fine (email, browsers work). How can I solve this problem?

  

  Hello

  Please see the link below that has the same discussion.

  https://forums.Adobe.com/thread/1934384

  Kind regards

  Vivek