"Validation error" Message: unknown authentication error is is produced using your Adobe (SHARED_UNKNOWN_ERROR:21) ID I have published my site business Calalyst before. You know a way to fix this?

When I try to publish the site I made in the "Muse" for Business Catalyst I get the following error "Validation" Message:

An unknown authentication error occurred with your Adobe ID

(SHARED_UNKNOWN_ERROR:21)

I have published my site business Calalyst before. You know a way to fix this?

It is an authentication error, I think that you have already tried but if not then please try the following steps:

-Disconnection of Muse > end process/Force Quit Muse

-Disconnection of the CC > end process/Force Quit Muse

-Open CC > sign in

-Muse open

-Create a new site > publish BC

Thank you

Sanjit

Tags: Adobe Muse

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