An unknown authentication error occurred using your Adobe ID (AUTH_UNKNOWN_ERROR)
I'm an auth_error when you try to download it again my website at BusinessCatalyst. It happened last week and then knitting mysteriously one day later.
I think that an internal error has been corrected to the muse of connection or the site is down. is he once again down. If you are it closing for maintenance, you need to have people know.
Thanks in advance for your help
Lynn,
I understand what you are doing when you receive the error message.
When you first turn on the Muse enter you an AdobeID. This same AdobeID account is used when connecting with Business Catalyst during the publication of Muse. If there is a problem/incompatibility/timing problem with your AdobeID and catalyst for business account, you can receive this authentication error. Deactivation and reactivation has solved this problem for other users: forums.adobe.com/thread/985495?tstart=0
Please follow the steps I did to disable and re-enable the Muse.
- See Help.
- Select "disable muse."
- Select "disable and stop smoking."
- Again the Muse and re-enter your username and password.
Once you have deactivated and reactivated Muse, republish your website again.
Best regards
Corey
Tags: Adobe Muse
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