Similar Questions

• Unknown authentication error occurred using your Adobe ID (SHARE_UNKNOWN_ERROR:22).

  I am trying to publish on Business Catalyst but it is said and unknown authentication error occurred using your Adobe ID (SHARE_UNKNOWN_ERROR:22). Never used before catalyst, what's the problem? What should I do?

  Nevermind, I logged back in and the problem was solved!

• An unknown authentication error occurred using your Adobe ID (AUTH_UNKNOWN_ERROR)

  I'm an auth_error when you try to download it again my website at BusinessCatalyst.  It happened last week and then knitting mysteriously one day later.

  I think that an internal error has been corrected to the muse of connection or the site is down.  is he once again down.  If you are it closing for maintenance, you need to have people know.

  He

  

  Thanks in advance for your help

  Lynn,

  I understand what you are doing when you receive the error message.

  When you first turn on the Muse enter you an AdobeID. This same AdobeID account is used when connecting with Business Catalyst during the publication of Muse. If there is a problem/incompatibility/timing problem with your AdobeID and catalyst for business account, you can receive this authentication error. Deactivation and reactivation has solved this problem for other users: forums.adobe.com/thread/985495?tstart=0

  Please follow the steps I did to disable and re-enable the Muse.

  1. See Help.
  2. Select "disable muse."
     
  3. Select "disable and stop smoking."
  4. Again the Muse and re-enter your username and password.

  Once you have deactivated and reactivated Muse, republish your website again.

  Best regards

  Corey

• In Adobe Muse, when you try to publish a temporary site, I get the following error: unknown authentication error occurred with your AdobeID. (shared_unknown_error)

  

  My account is set up, but cannot publish a temporary site!

  Any help will be be very grateful.

  Hello

  Could you please try these steps

  in muse, go to the Help Menu-> Sign Out

  Restart the Muse,

  Connection to Muse again.

  Try to publish the site again.

  Let us know if it works

• When I try to publish, I get an error that says: "an unknown authentication error occurred with your AdobeID. (SHARED_UNKNOWN_ERROR)

  When I try to publish, I get an error that says: "an unknown authentication error occurred with your AdobeID. (SHARED_UNKNOWN_ERROR)

  You can try the solution in this discussion?

  An unknown authentication error occurred using your Adobe ID (AUTH_UNKNOWN_ERROR)

• I'm having a problem of publishing in muse. I get this message: an unknown authentication error occurred to you using adobe ID (shared_uknown_error). can anyone help? Thank you

  I'm having a problem of publishing in muse. I get this message: an unknown authentication error occurred to you using adobe ID (shared_uknown_error). can anyone help? Thank you

  Hello

  As we found during the chat session, your creative application Cloud wasn't so far because of what server Muse and British Colombia were not getting synchronized.

  Concerning

  Vivek

• Does anyone know what to do when you get the message "an unknown authentication error occurred with the help of a yourAdobeID. (SHARED_UNKNOWN_ERROR:80) » ?

  No one knows what to do when you get the message "an unknown authentication error occurred with your AdobeID. (SHARED_UNKNOWN_ERROR:80) » ?

  I have been successfully using the system for 10 months and all of a sudden I get this message.

  Hi Robert,.

  Please try the following steps: -.

  (1) sign of muse helps--> disconnection.

  (2) close all Adobe applications.

  (3) sign of creative cloud application by developing the right gear as a symbol.

  Then choose Preferences--> account--> disconnection.

  (4) sign at the rear to cloud creative app.

  (5) raise Muse and try again the publishing site.

  Kind regards

  Neha

• Error message "an authentication error occurred using your Adobe (SHARED_UNKNOWN_ERROR) ID" when I press on the site to PUBLISH in Muse.

  I get an error message 'authentication error occurred using your Adobe ID (SHARED_UNKNOWN_ERROR)' when I press on the site to PUBLISH in Muse.

  Hello

  In the Menu Help-> Sign out and close Muse.

  Restart the Muse and Help menu-> connect you again.

  And see if that solves the problem.

• An authentication error occurred using your identification code Adobe deconnectez_ you and restart Muse and connect you... nothing changes.

  An authentication error occurred using your identification code Adobe deconnectez_ you and restart Muse and connect you... nothing has changed.  Under preferences to Muse I see the username and password correct, but under "switch account", I see my old username. Attempt to rewrite with the new username and pswrd is not allowed.

  Can anyonehelp me?

  On click to change the account it should allow you to delete the existing account and add new.

  Thank you

  Sanjit

• Error: Unknown authentication error occurred with your AdobeID (AUTH_UNKOWN_ERROR)

  Hi, I have just walking but I get the following error message when you try to publish in British Colombia.

  An unknown authentication error occurred with your AdobeID (AUTH_UNKOWN_ERROR)

  Any suggestions?

  Thank you, Rosa

  Post edited by: Corey@Adobe (edited the subject to include the error message)

  Please try disabling Muse (help-> Deactivate) and then raise.

• When you try to publish the site, I get an unknown authentication error. (Shared_Unknown_Error:80)

  When I try to publish the site, I get an authentication error. My account is up to date and I can't connect to my account.

  Hello

  To resolve this problem, you will need to disconnect muse and connect again.

  Here are the steps to the disconnection of Muse:

  1. help > log out.

  2. Once signed on restart Muse (please sign using Adobe ID if she invites to connect)

  You should be all set.

  Concerning

  Vivek

• Hi, authentication failure occurred using your ADOBE ID, using Muse?

  Hi, I get a message saying unknown authentication error occurred using your ADOBE ID when you try to update my site of catalyst for business through muse. any thoughts?

  Hello

  Please log out of Muse and sign again. Make sure you also apply creative cloud is updated (to check that disconnect from the creative cloud and login again if its not up to date you will be asked to install the update)

  To sign out of muse click help > Sign Out

  
  

  If the problem is still not fixed then please rename the folder "OOBE" to "OOBE.old" starting from the following locations

  MAC: (This file can be found at Finder > go > go to folder > enter ~/library/application support/Adobe > press return)

  Widows: (This file can be found at C:\Users\\AppData\Local\Adobe )

  
  

  Please let me know in case the problem persists

  
  

  Concerning

  Vivek

• Cannot publish unknown authentication error

  I get this error message when I try to publish my site.

  
  

  An unknown authentication error occurred using your Adobe ID (AUTH_UNKNOWN_ERROR)

  I've seen posts where they say to turn off Muse by clicking Help, and then search and type disable.  This must have been a previous version of Muse because I have no search option in using my menu drop-down.  How can I solve this problem?

  Hello

  Please choose--> Sign Out help to turn off Muse. Sign at the back and repeat the publication.

  Kind regards

  Neha

• "Validation error" Message: unknown authentication error is is produced using your Adobe (SHARED_UNKNOWN_ERROR:21) ID I have published my site business Calalyst before. You know a way to fix this?

  When I try to publish the site I made in the "Muse" for Business Catalyst I get the following error "Validation" Message:

  An unknown authentication error occurred with your Adobe ID

  (SHARED_UNKNOWN_ERROR:21)

  I have published my site business Calalyst before. You know a way to fix this?

  It is an authentication error, I think that you have already tried but if not then please try the following steps:

  -Disconnection of Muse > end process/Force Quit Muse

  -Disconnection of the CC > end process/Force Quit Muse

  -Open CC > sign in

  -Muse open

  -Create a new site > publish BC

  Thank you

  Sanjit

• When you send an e-mail using Outlook Express, I immediately get this message; "Some errors occurred while processing the requested tasks. Please see the list of errors below for more details"

  When you send an e-mail using Outlook Express, I immediately get this message; "Some errors occurred while processing the requested tasks. Please see the list of errors below for more details". Unfortunately, there are no errors listed below and the green bar is frozen on the screen. The message remains in my Outbox and repeated again and again sending. There is absolutely no record and file sent in my sent box. TIA - Ernie

  You have apparent dbx file corruption. A common problem.
   
  Spend most of your messages out of the Inbox and then create new folders to send and sent items box after having moved the messages you want to save to a local folder that you create.
   
  Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.
   
  In Windows XP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.
   
  With OE closed, find the DBX files for the items in the Outbox and sent and delete them.  New ones will be created automatically when you open OE.
   
  After you're done, followed by compacting your folders manually while working * off * and do it often.
   
  Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.
   
  General precautions for Outlook Express:
   
  Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.
   
  Information on the maximum size of the .dbx files that are used by Outlook Express:
  http://support.Microsoft.com/?kbid=903095
   
  Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
  http://www.oehelp.com/OETips.aspx#3 
   
  Why you don't need your anti-virus to scan your email
  http://thundercloud.NET/infoave/tutorials/email-scanning/index.htm
   
  Note that for some AV programs, it may be necessary to uninstall the program and reinstall in custom Mode and uncheck analysis when the option is the result of e-mail messages.
   
  Compact often as specified above.
   
  And backup often.
   
  Outlook Express Quick Backup (OEQB Freeware)
  http://www.oehelp.com/OEBackup/default.aspx