Error message: Microsoft HD-5000 is not in need. INF installation Webcam

Webcam installation problems

Hello

I am trying to install a webcam on my Windows Vista Home Premium 32 bit. I think I should also mention that I bought this laptop from a friend, a year or two ago, and I decided to reformat it for Windows Vista Home Premium a month ago. Back to the problem. I load the installation disc and everything installs until the time of the pilot. When it starts to install the driver, it encounters an error. He said to me (as for example Microsoft HD-5000 webcam) "Microsoft HD-5000 is not in need. INF' or something in that sense. This message has jumped to 3 different webcams I tried to install. I even went further and purchased the HD-6000 for notebooks and still does not work.

-J' have tried going to the manufacturer's website and install the latest version of the software and still the same problem.

-J' also tried to go to Device Manager and trying to update the driver. and still the same message.

-J' even tried to find the driver I install and same thing.

Someone help me please install this webcam! I try to webcam friend which is 800 miles!

Please someone HELP!

Hi Kosh Vorlon,

1. What is the version of the operating system installed on your computer (32 or 64 bit)?

2. have you checked the webcam on another Windows Vista computer?

3. you get error codes?

Step 1: First of all, try to check the webcam on another computer and check if it works.

Step 2: You can also try a create a new user account and check if you can connect:

http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile

Hope this information is useful.

Jeremy K
Microsoft Answers Support Engineer
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Tags: Windows

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