Error message scanner failure HP Officejet 4620

the 4620 analyse not or copy, I get a scanner does not error message. I don't see the scanning light is lit

or see it move

Hello edc64

Scanner failure is usually a hardware problem with the scanner. I propose the following article: a "Failure of the Scanner" Message appears on the all-in-one control panel and you can not scan, copy or Fax.

If the problem persists, call technical support at the 800-474-6836. If you do not live in the United States / Canada region please click the link below to get help from your region number.

http://www.HP.com/cgi-bin/hpsupport/index.pl

Tags: HP Printers

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