Photosmart more B210A: B210 printer, error message "Scanner component is broken.

Out of the blue, the control panel flashing. "Turn the printer off and on again. If problem persists, compenent scanner is broken and you will not be able to scan, photocopy"was after no use in a week. Had not analyzed in more than a month. Turned printer works. Scanner bar makes a horrible noise as it slipped into the glass back on the start of the printer and I get the same message. Click OK, and now all I can do is printed. Any help as to why after not using the printer and no use of the scanner that it would happen? And perhaps how to fix without having to buy a new All in One Printer?

Hello Macguyver,

It seems to be a problem with the scanner and the printer needs to be REPAIRED.

Please call the HP Technical Support for assistance.

If your printer's warranty, you can be equipped with a resume option.

If you are in the United States, toll-free # is 1-800-474-6836

If you're not in the United States, and then connect to www.hp.com , bottom left it is an icon of the world map, click it and then select the region that you belong to, which would then provide the support options for you for this region.

Tags: HP Printers

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