Error opening folio Builder
Hello!
I'm under CC and when I try to open Indesign folio Builder I get the following error: IMSMANAGER_ERROR_ENCODING
What can I do to make it work?
Aloha
Jacky
There was a problem of intermittent failure reported on the status of DPS (http://status.adobedps.com/) page. This problem seems to be resolved.
Tags: Digital Publishing Suite
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Error #3115 Folio Builder (Mac)
Sono Italiana. È qualcuno che può help one understand cos' e the error [error #3115] nell' all'istallazione di Digital Publishing Suite/Folio Builder? There is NO Folio, while the creator if Overlay. HO a Mac e InDD CS5.5
WOW! I delete the file and now it's all OK! Thank you very much!!!
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I hope that I can help you
Thank you very much. I had to rebuild the point to download what was clearly not a problem of the tools.
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Folio Builder stuck on "loading publications...". »
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What is happening lately for me, on more than 1 computer.
I have restart Folio Builder, connect with my Adobe ID, then Folio Builder ends up with the spinning wheel and the message "Loading publications...". "on this subject. Stuck forever.
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We had an ongoing interview this morning PST.
Your problem may have been related to that.
Please see the page status of DPS for more details.
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Here is a list of the ports/areas to the whitelist to access the DPS Server problems
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Folio Builder - error has occurred trying to connect.
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I'm working on a presentation of the Tablet and everytime I try to log in my folio Builder I get this message:«An error has occurred trying to connect to the Panel Folio Builder.»
I tried to login several times today, but I get the same message. It was working fine last week. Is anyone else getting this same message? Is there something wrong with the servers of Adobe at the moment?
Try to connect to https://digitalpublishing.acrobat.com and see if you are prompted for a terms of use. Then try again.
If this does not work, see this paper:
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I've recently updated to the Folio Builder Panel V28 and I can not now sign in my account credentials.
I have followed all the advice on the forum, uninstalled, reinstalled, deleted preferences etc, and I am still unable to connect.
The pop-up window appears, I put in my credentials and does not respond. The box disappears and I have not signed in. I can do this over and over again without ever signing.
Is there a fix or a workaround for this error?
I use a Mac with InDesign CS6.
Hold the Option key and choose go > library in the Finder. Then go down and see if you can find it.
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Now 2012.08.08
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Folio Builder 12.1.3 error #3115
I have Win7 64 bit machine running InDesign 7.5.2 - I was asked to update the DPS tools when I went to load/create a new sheet.
I downloaded Folio Builder Panel 12.1.3 and producer Folio 1.9.1 extract the files and installed
Now when I run the application Builder Folio Panel I get the following
"Year error has occurred {error #3115].
I uninstalled DPS Builder and producer, uninstalled InDesign and made sure that the Indesign files under user preferences have been removed.
The machine rebooted, clean installation of Indesign and updates online, tools and then install Builder - still getting the error
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It is not that difficult to do a simple upgrade.
Close InDesign and follow the steps below
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- 5. apply and ok.
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- 7 remove the dmp and the shared object file.
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Restart InDesign
This solved the problem for me
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Folio Builder Panel: error #3115
can someone provide more details what means this error?
After, it appears that I have to start the Panel Builder Folio.
After that: spinning wheel on "loading Folios.
The error message dialogue helps not at all.
The new tools installed, uninstalled them already, authorized indesing prefs, settled again in the following order (as always): producer, then Folio Builder Control Panel tools.
-Johannes
From another thread, it seems that you have a workaround to remove the cache folder. The error means there is problem of access to the database offline in the cache. If you have installed pre-release bits on this computer and used CS6 pre-release Panel Folio Builder generates then it is likely that pre-release build was incompatible with the Release version which should. However, if you have always been on version CS5.5 builds then it is probably a bug in the Panel. Unfortunately we have not been able to reproduce the problem in-house. If you encounter the same problem again, I'd appreciate it if you can me ping [email protected]. It will help if we can make some simple diagnose in this error state. Thank you!
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Endless Log-In Error: Panel InDesign Folio Builder
I've updated my folio tools/panels 1.1.9.0 and then accidentally entered the wrong username and password in the Panel of InDesign Folio Builder when I went to log back in. (the username and password have been an account of DPS Professional Edition that we suspended with Adobe in order to avoid billing during the test.)
The inDesign Panel cycles comes constantly now. Don't give me the opportunity to re-enter the correct information. I closed/re-opened the Panel, removed / reinstalled the Panel & tools and I have deleted my inDesign preferences, but each time from the launch of the application of the Panel builder folio cycles just as seen below. I'm stuck. Any advice would be greatly appreciated.
Try to connect on the CS Live widget in the top right corner of InDesign, close the Folio Builder Control Panel and try again.
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Folio packaged on PC and moved to OSX: Folio Builder period.
Help, please!
I have an Indesign file that we created on a windows 8 PC running Indesign CC. We now have at the party who requires an apple computer to complete the final stages of editions so I packed resources/files on the PC and uploaded the folder packed into a whole new IMac.
Once again using Indesign CC, I have the file open on the mac and all the links etc. look good. When I run the folio however constructor, it is BRUTALLY slow. On the pc which is a slower computer, it takes maybe 5-10 minutes to run, but it will take an hour on the new mac + and when it finally descends the loading screen, it seems just the time itself and don't watch not only a folio has been downloaded. Its not time on the real part of internet downloading, I am familiar with this error but is not a problem, its expire on the treatment of the folio PNG I guess.
Note: The file is very heavy on the effects of dps, a lot of slideshows, tons of States of objects, videos, etc. With the help of its linked files PS for each State of the object for the packaged folder real is a little more than 3 GB. Obviously the compiled application itself is nowhere near that, but there is a lot of data. Yet, it works perfectly on the PC if something's wrong here. New imac so it's not a power issue. I tried another mac as well if it's not a bad computer. Folio Builder will work if I drop all but a few States of the objects even though it still takes much more long to run that he made on the PC. I tried to change the type of default image to PDF instead of png and got the same problem.
Looking for clues here.
Thank you.
There is no reason I can think of to move these files. You can do ANYTHING on a machine right Windows until the creation and submission of the application.
The folio can be created on the Windows machine. I do it myself.
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Problem updating articles in the Folio Builder Panel
I'm trying to update the items in the Folio Builder Panel in InDesign CS6 and I get the following error message: happy build error. Could not open the file. Please confirm the file can be opened in the current version of InDesign. The only option it gives me is to cancel the update. I've only worked in CS6, and I've updated these same items previously. I just get a new upgraded computer here at work, updated to OS 10.8.2 and works on an iMac. I had to have my tech staff to reinstall DPS for CS6 desktop tools. Is there something else I'm missing or not do? Any help would be appreciated, thanks.
-Thomas
Hi all
My problem has been resolved with the help of technical support Adobe. Here is the solution:
Many times there are volumes network came up with the name "users." This can lead to confusion between the local path:
/ Users
and the network path:
/ Volumes/users
1. in the Finder, select the menu command Finder > Preferences.
2. in the general Panel, check the option "connected servers" is selected under the heading "show these items on the desktop:", then close the Preferences dialog box.
3. choose the menu command Finder > hide others.
4. close all open Finder Windows to ensure that you can see all the items on your desktop.
5. If you find what appears to be a volume mounted with the 'users' name, control + click on its icon, then choose the context menu command Eject "users."
6. Add or update your article (s).
The reason for this problem did not come on my old machine, it was my drive of the user has not been configured correctly by an official old tech at my company (I wasn't aware of because I had no problem). Then I got my new iMac and all my servers were mapped correctly, and then I came across this problem.
Thanks to everyone on this thread who have offered their help to me, I appreciate it.
-Thom
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I'm having trouble installing the Folio building update. The message says 'Install' is too bad and cannot be opened. You must eject the disk image.
See http://helpx.adobe.com/x-productkb/global/error-signed-distributor-mac-os.html for steps to solve the problem.
Neil
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