Error - printing - restart
Hello Bob, I hope you are well
I saw your post on the printing error, you see, even when you attempt to print a test page. I suggest check the ink cartridges and cleaning the contacts to see if that will help. Also, try a power reset.
Here's the info to help you:
Step three and four years from this link:
"Incorrect print cartridge" message in Windows after installing ink cartridge"
Press the power button to turn the product on.
With the product, unplug the power cord from the back of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord into the wall outlet.
Reconnect the power cord to the back of the product.
If the product does not light by itself, press the Power button to turn it on.
If troubleshooting doesn't help not solve your problem, then I would say call the HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 and for all other regions: click here.
Have a nice day
Tags: HP Printers
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