Error "the fingerprint reader is not connected. Connect the drive"on Dell Vostro 5470 Windows 8.1 Pro

Similar Questions

• The fingerprint reader is not connected

  Hello everyone,

  Well as you can see the title sums up my problem...

  I have HP Pavilion dv5 1160ej which I bought recently, and then this problem came from nowhere!

  the computer does not register my finger on the fingerprint reader

  I have a red 'X' mark on the icon of the DigitalPersona software, and when I click on the little finger to enroll and register my fingerprints in the wizard on the software that he told me that "the fingerprint reader is not connected!"

  How the hell should I connect it when it is integrated to the pc?

  Device Manager is great no problem, I have uninstalled and reinstalled the driver several times and rebooted the computer several times too and nothing helps...

  The journal of the computer on the screen, I see written next to my account "Detection drive.."

  plz help me guys I really like this technology and want to get it back...

  Message edited by Nen0uS on 07/12/2009 11:02

  OK, I see what you're saying.

  Remember download Windows updates in this period?  Maybe you downloaded another software because it worked correctly.

  Have you thought about doing a system restore from the date that it worked properly?

  Keep trying and I also!

• ProBook 450 g2: the fingerprint reader is not connected with 64-bit windows 8

  Hi eteemed comoany,.

  I just bought a new HP probook 450 g2 5500, I prepare all the drivers, but I cannot use the FigurePrints, I installed the driver coreect for your website, please your support sooner very apprciated

  the driver version is 4.5.133.0

  version of the simple pass Hp 5.10.175a

  Fr. Antoine tanguy

  Thank you I will

  TechMCTS wrote:

  Hi Ahmed

  Try to use the Client Security Manager program, here is the link

  http://h20565.www2.HP.com/hpsc/SWD/public/detail?sp4ts.Oid=6943827&swItemId=ob_137702_1&swEnvOid=4158

  Concerning

• said sensor fingerprint reader is not connected

  I just bought this computer and set up some passwords to fingerprint the other day.  now he says that the scanner is not connected?

  Hi Mounir_casa,

  1. what operating system is installed on the computer?
  2. where do you get the message that scanner is not connected?
  3. What is the brand and model of the scanner?

  Method 1
  I suggest you to run the fixit from the following link:

  Hardware devices do not work or are not detected in Windows
  http://support.Microsoft.com/mats/hardware_device_problems/en-us

  Method 2
  I suggest to unplug and reconnect the scanner and check if that helps.

  Method 3
  Update the drivers for the scanner on the manufacturers Web site.

  Updated a hardware driver that is not working properly
  http://Windows.Microsoft.com/en-in/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly
  http://Windows.Microsoft.com/en-in/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly

• I can't spend 6 s iphone to 9.3, get error message that I am not connected to the internet.

  I can't move my 6s iPhone to ios 9.3. My phone currently has ios 9.2.1.  I get an error message that I am not connected to the internet during the update tries to go through the verification step. I checked that I am connected to the internet. I turned my phone off and tried again but same error message

  Hi - I'd wait to make the update you will see elsewhere in these issues forums with hyperlinks in mail, messages, and Safari does not. I wish I had waited...

• error code (-3212) itunes could not connect to the store, make sure your network connection is active and try again. Can someone please tell me how to proceed? __

  error code (-3212) itunes could not connect to the store, make sure your network connection is active and try again. Can someone tell me please how to do this?

  Hi vivasiousv,

  1 when was the last time it was working fine?

  2. did you of recent changes on the computer?

  See the links in the Apple Web site and try the steps mentioned below.

  http://discussions.Apple.com/message.jspa?MessageID=6096760

  http://discussions.Apple.com/message.jspa?MessageID=8436848

  For additional support post your query in the Apple discussion.

  http://discussions.Apple.com/category.jspa?categoryID=150

  I hope this helps!

  Halima S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• How can I disable the CS3 when I get an error message that I am not connected to the internet when I am?

  Try to deactivate CS3 from a computer to reload on another. Get the error message that I am not connected to the internet.

  It is NOT correct. Customer support can handle deactivations of CS3. Use Web Chat here:

  Serial number and activation support

• Fingerprint reader does not react anymore while the software seems to work (Thinkpad E530 Windows 10)

  I used logg in via the reader of fingerprints (windows 10) with no problems, now the fingerprint reader does not react anymore when I pull the finger. I managed to remove all the passwords in the password manager (still not sure about it as I don't really understand how all the components work together) hoping that would solve the problem. Not the fingerprint reader software keeps asking me to register a new finger. Everything seems to work fine (I can pick a finger to be registered, type my password windowns) until I asked me to draw the finger on the fingerprint reader: nothing happens! The indicator that shows how the finger was scanned shows nothing at all. Looks like the software works, but the fingerprint reader itself is dead. However, looking into the information system the "TouchStrip Fingerprint Sensor' (WBF mode advanced) seems to work fine.

  Help, please. I don't have any idea how to find out what's not here.

  Thank you very much for the tip! He works in fact :-). Even if it does not seem logical to me, as I never put it in place a front pin - and fingerprint reader work very well even without PIN code. But who cares - the main thing is it works now! So thanks a lot again :-)!

• Fingerprint reader does not work after the laptop awakens from his sleep.

  Pavilion DV6-6c15nr

  Windows 7 Home Premium

  Fingerprint reader works fine when the computer starts. The drive works fine if I manually lock the system. When the computer enters mode "sleep" through inactivity, then wakes up from his sleep, the fingerprint reader does not work. The player power led does not illuminate, the player does nothing if I drag a registered fingerprint. I must select use authentication information and enter the Windows password. Device Manager says device working properly but it doesn't help. I checked for BIOS, Windows and driver updates but I run in all aspects.

  Hello

  Uninstall the software and current driver for the fingerprint reader.

  Resources:
  Uninstall software in Windows 7

  Uninstall or change a program in Windows 7

  Download and install the latest driver from here.

  Download and install the latest version of the software from here.

• HP Probook s 4540: fingerprint reader does not

  Hello

  Problem: fingerprint - Windows journal reader under does not have the ability to connect via the fingerprint reader.

  Overview: after installing the drivers of the fingerprint on the HP site and thanks to the HP protection tools to register successfully to fingerprints, I tried to log in via this method, but the Windows Connect screen does not display this option. Device Manager correctly identifies and shows the fingerprint sensor - however, the Control Panel does no detection of biometric devices.

  I really need help with this problem. Details of what steps I took trying to make the scanner work are given below.

  Specs:

  1) 4540 probook s

  (2) Windows 7 64 bit

  (3) i5 - 3210 m, 1 GB Hd 7650 m, 4 GB at 1333 Mhz, 750 GB 5400 RPM, VFS 491 fingerprint reader.

  Details of the problem and the steps of my work to install the drivers:

  After a new installation of Windows 7, I went on the site of HP driver to download the latest drivers for Probook s 4540:

  http://h20000.www2.HP.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=5229457&...

  I installed the drivers in roughly in this order:

  drivers ethernet controller 1) realtek.

  drivers audio 2),

  (3) the chipset and USB 3.0 drivers (but not the Intel MEI driver)

  (4) Intel video driver: a problem such that the pilots were not allowed to install. After you disable switchable graphics in the bios, I was able to get these drivers to install.

  (5) AMD video drivers: installed after graphic driver intel HD - installed but Catalyst Control Center was not displayed. Then I reactivated switchable graphics in the BIOS, re-installed these drivers and CCC was now available.

  (6) support for HP keyboard shortcut

  (7) HP Universal camera driver

  (8) fingerprint sensor fingerprint validity

  (9) Synaptics Touchpad driver

  (10) Atheros wifi & bluetooth

  (11) Jmicron card reader

  After driver installation, I installed the HP protection tools. According to request a reboot of the PC, which I did-, he asked for the setting up security etc... Part of this pocess was the registration of fingerprints - successful. However, log off / restart of windows, an option to connect with the fingerprint reader does not appear in the Windows login screen.

  I open the control panel and found there wasn't that no biometric device only tab, even if the Device Manager showed biometric sensor, device and validity (VFS 491). I then uninstall HP protect tools and driver validity sensor fingerprint, and made sure that these services are running:

  -Credential Manager

  -Remote Procedure Call (RPC)

  DCOM Server process Launcher-

  RPC end point mapper-

  -Windows Biometric Service

  Plug-and-Play

  Then as suggested in another post on the forum, I installed first of all this:http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55109.exe , then the drivers of the validity of 4540 s drivers page, then HP protection tools.

  After the reboot HP protect tools as before to register my fingerprints, but still no windows login prompt came to connect with fingerprints. However, a change after installtion of http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55109.exe that has been in Control Panel it is now a tab for biometric devices. However, it is said that windows did not find it all installed biometric devices. A picture is attached showing the Device Manager and Control Panel!

  Please HP offer a solution. Thank you!

  

  OK problem solved. I don't know if it is related to the HP windows 7 system essential updates driver installation and Intel MEI or not - but I install these.

  What has really worked probably was it - > install the drivers of fingerprint and then the HP protection tools. Once rebooted, open HP tools protect, then return to the administration in the lower right corner-> the administration Console-> increase of security system-> tick windows login security and your done. Now, you will be able to connect through fingerprints registered.

• (SimplePass) fingerprint reader does not work or missing? (Windows 8)

  Hey guys,.

  I see many people running on the issues where he fingerprint reader does not work after the upgrade. Most of these problems come from the books that is not supported by Windows 8.

  If you run a question using biometric (fingerprint reader) missing or does not work to all install IT.

   

  

   

  THX

  Hope it will be useful.

  THX

• HP envy: HP Envy fingerprint reader does not

  Simple pass works well using the password or PIN.  The fingerprint reader does not work. no light help please

  icp_wolverine wrote:

  MAKE SURE THAT THE ATOMIADES SENSOR IS INSTALLED AND REINSTALL HP SIMPLEPASS

  ALSO TRY A HARD RESET IF A STOP OF THE LAPTOP, UNPLUG POWER SUPPLY, BATTERY, BUTTON FOR 10 SECONDS TO TAKE... BATTERY PUT IN PLUG POWER CORD BACK LIGHTS FOR LAPTOP

  Please how do I check if the sensor is installed.  I tried the Hard reset without success. Thank you

• Cannot install Vista service pack 2 is 800f0a09 error code with the message that there are problems with the driver for dell latitude

  Original title: why I get error code 800f0a09 to upgrade to windows vista service pack 2

  I have a laptop del that is running on Windows Vista Edition Home Premium. I tried to download itunes but it requires service pack 2. Whenever I try to update to service pack 2, I get the message following error code 800F0A09. He also mentioned problems with the driver for dell latitude. What can I do to fix this please.

  Thank you

  Hello

  Please join Microsoft Community where you can find the necessary information on Microsoft products!

  You can not install Vista Service pack 2 and get the error with code 800f0a09 and the message that there are problems with the driver for dell latitude.

  The problem may occur if some of the components of the update are corrupt.

  What is the full error message that you receive?

  I suggest you follow the steps mentioned below to check if the problem is with the update components:

  Method 1: Reset the update components

  See the site:

  How to reset the Windows Update components?

  http://support.Microsoft.com/kb/971058

  Warning: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  http://Windows.Microsoft.com/en-us/Windows-Vista/back-up-the-registry

  Method 2: Run the system update readiness tool

   

  See the site:

  System update scan tool corrects errors of Windows Update in Windows 8, Windows 7, Windows Vista, Windows Server 2008 R2 and Windows Server 2008

  http://support.Microsoft.com/kb/947821

  Method 3: Turn off the antivirus software

   

  See the site:

  Disable the anti-virus software

  http://Windows.Microsoft.com/en-in/Windows-Vista/disable-antivirus-software

  Important note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

  I hope this helps. If the problem persists, let know us and we would be happy to help you.

• Error code: Trying 80072F8F update windows after fresh install - Dell Vostro 1510 - (Windows 7 x 64 PRO)

  Hello, I'm trying to update windows after installation and I get error code 80072F8F.  After looking for other pages, I checked my BIOS date and time are correct and Windows as well.

  Laptop: Dell VOSTRO 1510
  Windows 7 x 64 PRO

  I already activated Windows (silly me to check everything actually works) and I need a solution as soon as POSSIBLE.

  I needed Windows update to try and fix a number display adapter (card intel not giving not external display resolutions)- but that's another question.

  I hope that there is a fix out there somewhere in the ether.

  -Giant_Cheeseman

  No anti-virus installed at the present time, no anti-spyware, no firewall.

  Repost: What were the problems you are experiencing that you thought that a "new facility" could solve?

  The foregoing notwithstanding, and since you neglected to install an antivirus application...

  Personal data backup (which none should be considered 100% reliable at this point) then format the HARD disk and do a clean install of Windows.  Please note that a repair installation (upgrade AKA on-site) won't fix this!

  HOW to do a clean install of Vista: section "If you want to reinstall Windows Vista by running a new installation...". "of http://windows.microsoft.com/en-us/windows-vista/Installing-and-reinstalling-Windows-Vista

  Once installed the clean, you will have the equivalent of a "new computer" in order to take care of everything on the next page before connecting the machine to the internet or one local network (i.e. other computers) otherwise and before using a flash drive or the SD card that is not brand new, or has not been freshly formatted:

  4 steps to help protect your new computer before going online
       http://www.Microsoft.com/security/pypc.aspx

  Tip: After getting the computer fully patched, download/install KB971029 manually: http://support.microsoft.com/kb/971029

  NB: No matter what Norton or McAfee free trial which is preinstalled on the computer when you bought will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free and download/run the removal tool before installing updates, Windows Service Packs, or updates IE and before installing your new anti-virus application (which will require WinXP SP3 must be installed).

  Norton Removal Tool
       FTP://ftp.Symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

  McAfee Consumer product removal tool
       http://download.McAfee.com/Products/Licensed/cust_support_patches/MCPR.exe

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Dell Vostro 5470 not get Dell Logo after update bios in Windows 10

  Dell Vostro 5470 not get Dell Logo after update bios in Windows 10.

  Laptop computer has restarted:

  1 Fireed power led,

  2 Powered hard drive for 2 seconds to turn it off.

  3. stops...

  No Dell Logo, no beeps, can't go in the Bios.

  Test LCD works OK.

  Remove the module of Ram, power on and listen to beep

  Pressing the END key and power for laptop has no effect.

  Any idea?

  Yes. I did it.

  Laptop have bios Phoenix.

  Phoenix Bios have restored the USB Flash procedure.

  This procedure to restore the BIOS:

  1. download USB flash less than 4 GB.

  2 format in FAT.

  3. get your flash update of the Dell store - xxxx.exe

  4. run cmd.exe and in the command prompt, run /writehdrfile xxxx.exe

  5 extracted copy of Bios.cap for the flash player.

  6. turn off the power to the laptop.

  Next 7,8 step may not be necessary but I did it.

  7 disconnected all perihpericals with battery and charger.

  8 disconnect the HARD drive

  9. connect the USB on the laptop on the right side.

  10 press and hold the END

  11, Pluged the power cable and the relase the END key 1 second after the power cord is in.

  12 USB led on stick flashed quickly and we see the process of recovery of the Bios on the screen.

  13. After finishing laptop restarts and worked well.