Error "the HP Installer has stopped working" in Windows 7

I have a hp deskjet printer 1660.  I downloaded the driver to install it on my Acer laptop several times but I can't seem to reach the stage of extraction.  Its extracts but then no window opens later.  I have a Windows 7 operating system, which can make?   Can firewalls or else be interrupting the driver installation?

OK Antonio99 after doing some work that you told me about the processor, I found the answer and now my printer prints.  It turns out that I had to install a patch, whatever that is.  Here is the link for instructions, I followed

http://support.HP.com/us-en/document/c02073861

Thank you for your interest and your help.

Greetings from Bahamas

Tags: HP Printers

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