Error when creating discs of recovery on HP Pavilion p7 - 1147 b Win7

While creating the 2nd day of ea 3. system recovery discs, I get an error message during the "check disk" which terminates the process.  I use high quality DVD + R 4.7 gb discs and have tried several brands.  I had the same problem on the 1st disk, but he finally finished after 3 attempts - now I can't get the 2nd drive over to get to the final.  The DVD burner seems to work very well for other applications. I really want to buy these HP recovery disks.

Hello

Try to create the rest of recovery disks in Mode safe mode as follows.

Shut down the PC.  Tap away at f8 that you start the PC to enter the Windows Recovery Console.  Use the arrow keys to select Safe mode and press ENTER.  When windows has fully loaded into this mode, launch the recovery disk Creator application and see if you can complete the creation of your disks in this way.

To exit Safe Mode, just restart the PC and Windows will start normally.

If it still does not create a viable set of recovery disks and you are within your warranty period, call HP (phone numbers are on the link below) and explain that the Recovery Media Creator application fails to create a viable set of recovery disks and ask them to send you a free replacement set.

If you live in the United States, contact HP here.

If you are in another part of the world, begin here.

Kind regards

DP - K

Tags: HP HP Desktops

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