Usb keyboard/mouse do not work on h8-1214

I was upgrading the graphics cards on my h8-1214 and I uninstalled the AMD catalyst control center and restarted the pc. at the start, I noticed that the keyboard and mouse do not work. I looked around on the internet with my laptop computer and learned that AMD drivers have a bug that causes the uninstall process to remove usb and all display drivers drivers. any way to fix this or I do a full system restore? When I bought the pc, it came not with a system restore disk.

USB drivers should auto install if they have been removed, but just in case, here are the normal USB driver .  Here are the drivers USB 3.0

Just for reference, there are restore discs but you had to go, or you can order from HP.

Tags: HP Desktops

Similar Questions

  • Keyboard & mouse does not work

    After several attempts, using the two P/s2 USB keyboard & mouse and keyboard & mouse I can't use my keyboard or mouse when log in to XP

    Thanks Charles

    Hello

    ·         Were there recent changes made on the computer before the show?

    We recommend to use a different mouse and keyboard, then check the result. If the problem persists, try the following steps.

    Method 1:

    Step 1:

    I suggest to boot into the BIOS and check if keyboard and mouse are getting detected.

     

    Warning of the BIOS:

    BIOS change / semiconductor (CMOS) to complementary metal oxide settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.

     

    Step 2:

    I suggest to start in safe mode and check if you are facing a similar question.

    A description of the options to start in Windows XP Mode

    Method 2:

    Try to complete the restore of the system in safe mode and check if it helps.

    How to restore Windows XP to a previous state

    http://support.Microsoft.com/kb/306084

    Method 3:

    Also try to uninstall the mouse and keyboard from Device Manager drivers, restart the computer and let Windows install the drivers.

    How to manage devices in Windows XP

    http://support.Microsoft.com/kb/283658

    Method 4:

    Also try to run the Microsoft Fixit from following link:

    Hardware devices do not work or are not detected in Windows

    http://support.Microsoft.com/mats/hardware_device_problems/en-us

  • Satellite R15-829: keyboard & mouse will not work on advanced port replicator 3

    Hello

    I have the following problem:
    I have a portable Satellite R15 829 Tablet. I went and bought a Toshiba Advanced port replicator (PA3474U-1PRP) 3 second hand. When I plug in a keyboard and a mouse for it, they won't work. However, when I have the laptop dock and power, of the function on the external keyboard blink.

    I had a load of a keyboard and a USB mouse, and they work, so it would be a kind of compatiability issue?

    So I know that there are be able to enter them. Could be a driver problem type? Or something else? If anyone has any suggestions, I would be very grateful.

    Thank you.

    Post edited by: mur_cott

    Hello

    This device is not known to me but please check if Toshiba Mobile Extensions 3 installed on your laptop. See also the version
    Check if the latest version of the BIOS is also installed on your laptop.
    If this isn't the case, then try updating the BIOS.

  • I made the mistake of disabling all my USB ports in Device Manager! Keyboard & mouse do not work. I need to restore the Sys - HELP!

    I made the mistake to disable all my USB ports in the device (Windows XP Home Edition) my mouse Manager and the keyboard works not because they are connected through USB ports. I need to find a way to get to the system restore through the Mode without failure or normal startup. Can someone please help!

    Hi PaulCanik,

    • Do you use your laptop or desktop computer?

    Check if keyboard works in basic input/output system (BIOS), if it works, then you will need to enable USB port from there.

    You will need to contact the manufacturer of the computer to aid in the basic input/output system (BIOS).

    If this does not help then you need to connect PS\2 mouse and activate later all USB ports on the computer.

    Important: Change (CMOS) BIOS/complementary metal oxide semiconductor settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.

  • Crashed Windows 8 that no keyboard mouse may not work

    My Packard Bell EasyNote TE69KB laptop is a Windows 8 (not pro), it shows this photo please help me I need the quick answer please!

    Hello

    Your laptop has a CD or DVD drive? If so, check if you have left a CD or a DVD in there.

    If it is not a CD or a bootable DVD, this is why you get the message. Remove the CD or DVD
    and it should start. Is there not a CD or a DVD in the player left, it might be possible that the hard drive has failed and needs to be replaced.

    In addition, sometimes the configuration settings for the drive may have changed. To determine if this change has occurred and to restore the original configuration, follow these steps:

    a. to access the BIOS, turn on the laptop and immediately press the ESCkey to display the Start Menu and press the F10 key.
    b. press F9 to reset the default settings of the BIOS and press Enter to confirm the action.
    c. Press F10 to save the changes and exit the BIOS and press Enter to confirm.


    Warning of the BIOS:

    BIOS change / semiconductor (CMOS) to complementary metal oxide settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.

    Let us know if it helps. If you have any other questions, we will be happy to help you.

  • My keyboard and mouse do not work. Can't click or type anything.

    Original title: keyboard and mouse

    Hello, my keyboard and mouse don't work I can get on at the office but can't click on what whatsoever as the two keyboard and mouse do not work I tried the BIOS but still couldn't have tried different keyboards and mice, and they do not work or do not know what to do please help

    Hello Shirley,

    ·         Have you checked if the same keyboard and mouse work on other computers?

    ·         Are these PS/2 or USB devices?

    ·         You did changes to the computer before the show?

    Method 1: Try to connect the keyboard and mouse even to another computer to see if they work.

    Method 2: If they are PS/2 devices, then try to connect to USB devices to check for the issue or vice versa.

    Report of the results.

  • Keyboard and the mouse does not work after the release of sleep

    Original title: error keyboard and mouse

    After you have installed Windows 8 I had problems with the keyboard and the mouse.

    If the computer disconnects a half our for example, when I come back, the keyboard and the mouse do not work,
    I can not connect and I have to restart my computer to the power button.
    How can I avoid this problem? It happens every day at least once.

    Hello

    1. you are using a wired keyboard or mouse and wireless?
    2. What is the brand and model of the PC?
    3. have you checked if other USB devices work on the PC after you resume the computer from sleep mode?

    I suggest you follow these methods and check if it helps.

    Method 1:
    If you use the USB keyboard and mouse, and then follow the steps below to uninstall and reinstall the USB controllers.

    (a) press the Windows logo and X from the keyboard.
    (b) type devmgmt.msc , and then press ENTER.
    (c) expand Bus USB controllers.
    (d) right-click every device under the Bus USB controllers node and then click on uninstall to remove them one at a time.
    (e) restart the computer and reinstall the USB controllers.
    (f), check the question;


    Method 2:

    The 'USB selective suspend settings' option in the Power Options can be activated.

    (a) press X and WWindows logo and choose Power Options
    (b) click on change plan settings for the selected power plan
    (c) click on that to change advanced power settings
    (d) Expand USB settings and then the USB selective suspend setting and change them to disabled.
    (e) click OK in the power settings window, and then click save changes in the Edit Plan settings window.

    Method 3:
    If this does not help, I suggest to change the power to its default settings and check if it helps.

    You can follow the steps to do this:

    (a) press the Windows logo key and X set and choose power options.

    (b) under the preferred plans, click on balanced (Recommended).
    (c), click Change Plan settings and more balanced (Recommended) option.
    (d) click on restore default settings for this plan on .
    (e) click Yes to save the changes.

    Now check the issue.

    Let us know if it helps. If the problem persists, please answer, we will be happy to help you further.

  • Satellite C855 - mouse does not work - keyboard freezes.

    Hello

    I tried several times to call on the long waiting support phone number and no answer (queued for centuries)

    I had a problem since 1 week with my laptop Toshiba as below

    The trackpad (mouse) does not work despite to remove the battery, pressing f2 and FN then f9 and f10 as mentioned in various forums

    Also, the keyboard is blocked completely several times - I checking also tried other things like BIOS - active trackpad

    And finally we have also made the SYSTEM RESTORE to an earlier date when everything was going well on laptop

    Serial number: 2D138575R
    Model: Toshiba Satellite 2F0 C855

    Help, please!

    There are a few options that you could check.
    *-> BIOS update.*
    In the case where there is a new version of the BIOS of your laptop, perform the update on your device.

    *-> System restore / restore *.
    You wrote above you already set the laptop to a previous data, but I'm don't think it is good enough. It s advisable to get the laptop back to factory settings.
    How?
    Using the previous created recovery (disk or memory stick flash) media or using the option to drive HARD recovery (power of the device, press F12 and select HDD recovery)

    Of course the HARD drive running recovery would lead to the loss of data, back up crucial data.

  • System recovery: keyboard and mouse do not work

    HP 300-1025, Win7x64. Trying to do a restore of system of hard drive or CD, takes 3 to 6 hours to charge Cyber utility, but equipped with standard wireless keyboard and mouse do not work and can not select the option to retrieve!  Tried to use the wired keyboard/mouse but still not recognized. Help!

    Reinstall the RAM chips after contacts with cotton cloth to remove the accumulation of such static recommended by HP TotalCare. System load of Cyberlink, repaired Win7 and back to normal.

  • Keyboard and mouse did not work properly after the service pack 2 update

    key Board runs very slowly and mouse runs through the screen when it is used. Acer Aspire 5050-3371 came with Vista home

    Hello

    Do you use a touchpad or mouse wired / wireless?

    Your laptop is connected with laptop keyboard?

    I suggest you to check if the keyboard and mouse work will find in safe mode. Follow the steps that will help you perform the following checks:

    Method 1

    a. restart the computer.
    b. start typing the F8 key.
    c. you get early boot option window.

    For more information, see: the boot advanced (including safe mode) options

     

    After the entry into SafeMode Log in your user account and check if the keyboard and mouse are working.

    After you perform method 1 Troubleshooting and if you find the keyboard and the mouse does not work correctly then you can perform the following procedure.

    Method 2:

    You can also perform the clean boot and check if you are able to start successfully. Clean boot will start Windows Vista by using a minimal set of drivers and startup programs and helps eliminate conflicts of third party software.

    The following link has steps showing how to perform the clean boot: http://support.microsoft.com/kb/929135

    Note: Please make sure that the computer is configured to start as usual according to step 7 of the article: how to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7:http://support.microsoft.com/kb/929135.

    Hope the helps of information. Please post back and we do know.

  • Keyboard and mouse do not work when connecting

    I have windows 7 and ubuntu 9.10 "multiboot". He had been working well, until I rebooted. I had just done a WinPE boot drive, and I wanted to test it.

    Now the keyboard and mouse do not work on screen or login in safe mode.

    Help, please

    LKGC?

  • How to do a system restore with windows 8. my mouse is not working but the keyboard works

    How to do a system restore with windows 8. my mouse does not work but the keyboard works.

    I've updated some drivers and now my mouse does not work

    Press the Windows key and press 'R '. Type "appwiz.cpl" without the quotes in the box run. Use the arrow keys to scroll down for updated drivers. When the driver is highlighted Press 'enter '. Use the arrow keys to select Yes in the uninstall confirmation dialog box. Restart the computer.

    You can run the restoration of the system from a command prompt if you are unable to uninstall the drivers. Press the Windows key and 'X', use the arrow keys to select the type of command (Admin) line "rstrui.exe" without the quotes. Use the arrow keys to navigate the windows system restore.

    Jim

  • Mouse does not work after the upgrade to Windows 7.

    I recently installed Windows 7. All right, except that my mouse does not work. I tried several types: series, USB, PS/2 and wireless. I even bought a Microsoft Mouse, but while the keyboard is very well the mouse still won't play.

    Hi Jollydiver,

    Thanks for posting. You will need to contact HP to see if there is a driver available for Windows 7 chipset.

    I hope this helps! Shawn - Support Engineer - MCP, MCDST
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think

  • Inspiron 15R (5537) wake from its slumber when the lid is closed through the usb keyboard/mouse

    I have an Inspiron 15R (5537) which has all the latest drivers from Dell BIOS A01 Reference (Windows 8). I have the options of closing the lid set to "do nothing" for the two battery and plugged in, but no matter what I try, when the lid is closed I can't the laptop to wake up via USB keyboard or mouse.
    The keyboard and mouse have the wake-up option enabled in the settings of their material.  I also wake up from USB enabled in the BIOS.
    What is interesting, is that if I put the computer to sleep with the lid open, I can wake him up from the keyboard or the mouse.  But with the lid closed, the only way to wake up, it should open the cover and press the power button.
    Anyone know a solution to this?
    Summary:
    Cover open: CAN wake from USB keyboard/mouse.
    Cover closed: don't wake up if I open the lid and press the power button.

    Pete,

    Depending on where you live, you will have the rights of consumers.  I live in Australia and we have pretty good consumer protection.

    I asked Dell - repair, replace it with one that works, or pay back me.

    They went away for a few weeks, and when I "called home" a few times, they acknowledged that they could not solve the problem and offered me a full refund. The laptop was picked up yesterday and I expect the refund within about five days. The guy on my "case" has been very professional!

    I guess that you informed Dell FORMALLY of the problem via a support ticket?

    I did that and followed by chat and phone calls.

    Whist, the ability to wake up via USB is not explicitly described in any of their literature, the bios has available and W8.1 has the facility.  they built it all - EXCEPT that they forgot the lid...

    see you soon

  • HP laptop: wireless mouse does not work

    After mobile update on oct 6th wireless mouse is not working.when I am looking for in the receiver 2.4 g device is here.

    I did a hard reset but it does not. The mouse is iball freego 2.4 g wireless optical mouse

    and even when I went to download a software to reinforce the msg me: "We have couldn't retrieve the list of drivers for your product." Help out me

    dhruvil28

    Hello;

    Let me welcome you on the HP forums!

    Sorry, but if your talk to get the mouse drivers from HP, what's not at work, such as HP does not include drivers for the hardware not HP.

    Have you tried to download the drivers from the manufacturer of the mouse?

    You must go to the settings, update & Security-> Windows Update.

    Then, choose Advanced-> history to see when the updates have been applied last. If you see one that include device drivers, who might be the problem. So, if you can, you should see if you can restore the drivers that are causing the problem. Do so you by going into Device Manager, see if the device is still listed and so, trying to restore the last driver update.

    And if this resolves the problem, then disable future driver updates by using the information in the link: http://www.tenforums.com/tutorials/48277-driver-updates-windows-update-enable-disable-windows-10-a.html

    If the appropriate device adapter is no longer present in the Device Manager, what MIGHT work is something known as a repair installation. It is less destructive of all Windows recovery features and rewrites the Windows system files, leaving your apps, settings and data intact.

    To do this, you will need to use the link to the installation media to download Win10 and burn a DVD or create a USB key: http://windows.microsoft.com/en-us/windows-10/media-creation-tool-install?ocid=ms_wol_win10

    Once you have, follow the instructions in the link: http://www.tenforums.com/tutorials/16397-repair-install-windows-10-place-upgrade.html

    Good luck

Maybe you are looking for