Problems printing to office 2007 - OfficeJet Pro 8610

Similar Questions

• cancel the print job on HP Officejet Pro 8610

  How to cancel a print job on my HP Officejet Pro 8610... There is no X or cancel on the LCD screen.  How to cancel the task once it starts?

  PC: Asus desktop computer; Windows 7; 64-bit process.

  Hi Bestbill,

  There are 2 ways to cancel the printjob.

  (1) you can open the printer spooler (located at the bottom right of your system) and cancel the job from there.

  (2) you can cancel via the control panel.

  • If you have opinions, when you send a printjob down to the printer, the upper part of the control panel will display a message "X now print...". »
  • Press to this message 'X now... print '. "and it will take you to the screen with only this message and an 'X' at the bottom left.
  • Click on the 'X' in the lower left, and the printjob is cancelled.

  I hope this works.

• Problems printing envelopes on HP Officejet Pro 8600

  For some reason any I'm more able to print envelopes from a Word document. The driver continues to operate as if she couldn't pick up the envelope in the paper tray.  I have reset the printer as indicated, clean the rollers according to the instructions and still no luck. I tried this on 2 of my HP printers same two 8600. Running the Vista operating system.
  I see I'm not the only one with this problem.  I try to print return address from the company Office Depot #10 envelopes of window I've done several times in the past...
  Updated the firmware, drivers and all that but still no luck.
  Any other ideas?

  Thank you very much.

  Recommendations also on one new other than HP printer.

  Hello @cafe104 , welcome to the forums.

  I read about how you can no longer print envelopes from MS Word to two Officejet 8600. I have some suggestions for you that can help and also a few questions.

  1. Having a problem with printing from other programs?
  2. You have the printer connected directly to a wall outlet (avoiding bars, surge protectors, etc.)?
  3. Did you run the print and Scan Doctor, and what were the results?
  4. Have you tried to uninstall and reinstall the printer?
  5. Have you tried to uninstall and reinstall MS Word?
  6. Try to update the firmware of the printer: get the latest Firmware and updates

  I could be wrong, but if you have tried printing from 2 printers and envelopes do not print, there is a change the problem is not the printers and related software. Try changing the method of 'feeding' on how you print on envelopes. I've seen that work in my past history of troubleshooting and can work for you too?

  Here is my example for you, try these two feeding methods:

  

  Let me know the answers and results and we can take it from there.

  Thank you

• HP Officejet Pro 8610: How can I get a report with the total number of pages printed on my HP Officejet Pro 8610?

  The number of pages that print is so critical to a choice to use the "HP Instant ink Plan' or not, how can I find the total number of pages that I printed on my brand new (installed 2 days ago) 8610?  And if I can, there are a total of 'resettable' or working capital?  Don't see anything in the user guide and a search gives nothing usable on this blog.

  Wireless printer installed on an old PC with Windows XP SP3.  I also of course install with cable network but so far it works well on my home network without a network cable.  Is there any operating system, I also have a laptop Lenovo Vista on which I can install this printer.

  Please do not answer I can find total by counting the number of pieces of paper that I have.  Surely the inner workings of this beautiful machine must have the requested data as well as HP can say my consumption if I select the monthly plan of ink!

  This 8610 was a good buy (net $89,00 after the resumption of my six years, Deskjet J36xx) at Office Depot/Max who has of course influenced my decision to purchase.  So far, I am very happy with the print quality and speed, have not yet tried the scanner and will probably never use the fax machine since I have no land line phone.

  Thank you

  Harry

  Hello

  Article #2 of the report printer Ststus will tell you. Please try:

  Printer status report

  The printer status report to view current information about the printer and the status of the ink cartridges. Also use the report to State printer for you help to solve the problems associated with the printer.

  The printer status report contains also a log of recent events.

  If you need to call HP, it is often useful to print the printer status report before calling.

  To print the printer status report

  1. in the Control Panel printer display, press and drag your finger on the screen and then press Setup.

  2. press on printing reports and then tap Printer Status Report.

  Kind regards.

• Computer laptop Chromebook does not connect to the printer HP Officejet Pro 8610 range

  Hello! I have a few problems with the connection from my laptop to my printer to print documents!

  I have connected my printer to my wireless network, but do not understand how to connect my laptop to the printer!

  I don't have a disk drive with which use the installation disc in and the site that gave me to visit "hp.com/eprint/OJPro8610" shows me a 403 forbidden error message to ask. Can someone help me please? It is worth mentioning that I am not too good with computers, you may need to treat me like a little baby to make sure I know what you're talking about.

  My laptop is an Acer C720 Chromebook

  My printer is a HP Officejet Pro 8610

  Please hep me. Please, I beg you.

  Hello

  You need the following application:

  https://support.Google.com/chrome/answer/1069693?hl=en

  Please select the option #1

  Kind regards.

• HP officejet pro 8610: hp officejet pro printer

  I try to print on my hp officejet pro 8610 and it keeps printing a lot of pages with weird symbols at the top of the page. When I bought the printer, I had another computer, on which I feel but I switched computers. was I suppose to do something between the evolution of computers. Can anyone help please?

  Hello

  Thank you for using the HP forum.

  Can you download and install the software FULL of printing to HP for your operating system features (Please select the correct operating system):

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-Pro-8610-e-all-in-one-printer-series/5367603/model/5367606#Z7_3054ICK0K8UDA0AQC11TA930C7

  Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.

  Let us know if that helps.

• HP Officejet Pro 8610: HP Officejet Pro 8610/Windows 10

  Currently I have Windows 8.1 and want to update my printer to the HP Officejet Pro 8610.  I know that it will work with my current operating system, however, when I switch to Windows 10, it will always be compatible?

  Windows 10 is still in testing phase, so there is still no complete star driver on the HP website, but I expect that the 8610 Pro Officejet will fully rely.  I do not have the Windows 10 build 10122 and it has a driver for my similar 8620 Officejet Pro included.

  I note the "HP all-in - One Printer Remote" is listed for Windows 8.1 +, I expect it will be updated as well.

  

• HP Officejet Pro 8610: Problems for install HP Officejet Pro 8610 e-all-in-one printer on Windows 10

  We have a HP Officejet Pro 8610 e-all-in-one printer that is connected to the network.

  The printer is installed and can print successfully from 3 desktop with Windows OS 10.

  4 desktop pc with Windows 10 is not able to install the printer drivers.

  When addind printer with device to add the printer is recognized and installed, but only the driver scanner.

  We have tried to remove the printer some time but without success.

  Also, we tried using various HP and Assistant tools, but these tools can not install the printer driver.

  Adding the printer manual, also don't do not install us the printer driver.

  The only driver installed is the scanner.

  We are out of ideas, you can help us with all the great ideas.

  Sincerely,.

  Gilbert

  Hello

  I'm glad to hear that your problem is solved and everything works fine now.

  Good day!

• OfficeJet Pro 8610 do not print documents to MS Word

  Hello

  I am owner of an all-in-One 8610 Offijet Pro. It was working fine until this day. Suddenly he stopped printing MS Word 2007 documents. It works fine with other applications (Acrobat, Autocad, etc.).

  I've uninstalled and reinstalled the drivers several times, used HP difficulty application, used the application microsoft Fix, I tried printing on Office 2013, but nothing happens.

  Whenever I try to print a .doc I get a page with a code on it and another filled with dark horizontal lines.

  Hey @Fatalouch,

  Welcome to the Forums of HP Support!

  I would like to help you today to resolve printing problems that you are having with MS Word documents when printing to the printer all-in-one HP Officejet Pro 8610. I understand that you already have many of the recommended troubleshooting steps, and I thank you for all the information, including in your message. I'll suggest a few steps additional troubleshooting here. I know that you have already run uninstall it and reinstall your product several times, but please run the step-by-step instructions below:

  Step 1: Uninstall the drivers:

  Because you have not specified what operating system you use on your computer, I'll provide you with the document on how to uninstall properly. Please click on this support document and simply choose the operating system you are using. If you are unsure about what your operating system, refer to: what is my OS?

  Uninstalling the printer software

  Step 2: Delete the Temp folder:

  1. Open your Start menu and in the box "search programs and files", type %temp% , and then press enter.
  2. When the Temp folder opens, select Ctrl + A at the same time on your keyboard
  3. Once everything is highlighted in the Temp folder select "delete" on your keyboard to delete the files in the Temp folder. No files and folders on your computer will be deleted. This only deletes temporary files. If a file is always be used by a program on your keyboard will rise pop to 'jump' the item.
  4. Once the temporary files are deleted to close the window
  5. On your desktop, right click on the recycling bin and select empty recycling bin

  Step 3: Reinstall the drivers:

  Please select the link below to download the appropriate printer drivers:

  E all-in-one HP Officejet Pro 8610 Printer series full feature software and drivers

  Once you download the driver package allow the download to run.

  1. The installer gets to 100% and then launch the installation screen
  2. Do run installation instructions step by step to reinstall your printer
  3. Once the product is reinstalled correctly, proceed to the next step.

  Step 4: Change of driver:

  Now that the correct driver is reinstalled I'm going you have change the pilot of another driver for the Officejet 8600 series which should solve this problem.

  Please select the following link for the driver: HP Officejet Pro Basic print and scan Driver

  1. Allow the driver to download it and run it
  2. Once extraction is complete the installer can launch, please close the window installation
  3. Go to your Start menu and in the "search programs and files" box type % temp % and click enter
  4. Once the Temp folder opens, click the newer 7z folder. It should include OJ8600 or OJ860 files in what it says.
  5. At the top of this file, you will see the path to the file. It may show something like "computer - local disk c-users appdata - local - Temp - 7z...'.
  6. Make a left click on the right side of the path of file at the top bar and everything should highlight in this bar. Then right click on the bar and copy the path of the selected file.
  7. Close the Temp folder
  8. Click on the start menu, then select devices and printers
  9. In the devices folder and printers, click with the right button on your Officejet 8610 and left click on printer properties
  10. Left click on the Advanced tab
  11. Left-click on new driver
  12. When the new window driver opens just hit 'next' until you see a list of manufacturers on the left and a list of printers on the right.
  13. Click the "disk" button at the bottom right
  14. When the "Browse" window opens, simply right click in the path of the file bar and select "Paste" to paste the path of the file that we copied earlier. Click OK.
  15. When prompted choose the 8600 Officejet printer and click Next until the pilot add windows close.
  16. Under the printer properties window, select 'Apply' but do not hit OK
  17. Select the general tab
  18. Rename your printer in HP Officejet 8610
  19. Click OK

  Now, try to print from MS Word!

  Please let me know if the other pilot solves your printing problems. Should you still be questions be sure to meet with your operating system so that I can further steps offered. Good luck!

• OfficeJet Pro 8610: No desktop Windows 7 printing and Officejet Pro 8610

  I bought and installed a new 8610 Officejet Pro about a month ago.  My desktop computer is a unit of HP Windows 7.  The printer is wireless.

  Until a few days ago, everything worked fine, but now I can't print anything from my desktop computer.  Printing from my computer MacBook laptop works very well.  Printing from my iphone is fine.  Digitization of the desktop computer is fine.  Webprinting is fine.  The printer icon has a nice green checkmark in the devices folder.

  I ran printing HP and doctor Scan, which claims to solve a problem of port, but does not solve the problem.

  I use windows to troubleshoot the connection, claiming to make the printer available to my homegroup, but it does not solve the problem.

  I tried to change the security settings for the spooler.  Has not solved the problem.

  I can not manually stop and star the spooler via prompt back.  Said system 5, access denied error.

  It's maddening.  I got rid of my old printer (which must be printed from the office) so that I could have a capacity of wireless printing, and now I have the ability wireless, but impossible to print from my desktop.  Aaaaggghhhhhh!

  Hey @steplaw,

  Thanks for getting back to me on this subject. Now I'll have to charge you another Officejet driver on your product. Because the network connection is fine, and scanning is still fine, I do not think that the problem you are experiencing is connectivity or related software. This driver replacement, I'll have to charge you will work exactly the same way as the e-all-in-one printer driver Officejet Pro 8610. Therefore, you won't lose all the features by this fix. Please, try the following steps.

  Step 1: Clear the temporary files:

  1. Click on the Start menu
  2. In the box "search programs and files" located just above to start after you click on it, type %temp% , and then press enter on your keyboard
  3. When the Temp folder opens, select Ctrl + A at the same time on your keyboard. Everything in this folder will highlight now.
  4. Select the "delete" button on your keyboard. The Temp folder contains the temporary internet files. None of the actual files or folders on your computer will be affected by deleting Temp files. A Temp file should you will automatically get the pop up to 'jump' this point.
  5. Close the Temp folder when it is empty
  6. Right-click the recycling bin on your desktop and select empty recycling bin

  Please proceed to the next step.

  Step 2: Load driver replacing:

  1. Please click hereto download the Officejet driver
  2. Once the download is complete, you can get a command prompt to run the download. If you see the prompt run, please let it run.
  3. An extraction should now take place. When the extraction is complete, an install window can jump open. Please close windows install everything. You do not want to run a facility.
  4. Then, click on the Start menu. In the box "search programs and files" type folder and press enter on your keyboard
  5. When the Temp folder opens, find the file 7z. Click this folder to open it. It should include files that say OJ860
  6. At the top of this file, you will see a file path bar. It may show something like "computer - disc Local C - users - AppData - Local - Temp - 7z... " Left click on the right side of this path to file on the top bar. The path should now highlight.
  7. Right click on the highlighted file path and select copy
  8. Close the Temp folder
  9. Click on the Start menu
  10. Select the devices and printers
  11. Right click on your HP Officejet 8610
  12. Left click on printer properties
  13. Left click on the Advanced tab
  14. Left-click on new driver
  15. When the new window opens driver hit please 'Next' until you see a list of manufacturers and Printers
  16. Click the "disk" button at the bottom right
  17. When the "install from disk" window opens, we simply right click on the file path bar and 'Paste' in the path to the copied file previously.
  18. Click OK
  19. When prompted choose the HP Officejet 8600 printer and click "Next" until the driver window add farm
  20. Under printer properties , select apply, but don't hit not OK
  21. Select the general tab
  22. Rename your printer in HP Officejet Pro 8610
  23. Click OK

  Now that the other pilot Officejet was responsible, please test print in order to confirm if the printing problem is resolved.

  Please let me know if the steps I have provided resolve your printing problem. Good luck!

• HP OfficeJet Pro 8610: Print spooler list 0 documents pending after you have sent the print job - isolated

  Last week I updated the HP OfficeJet Pro 8600 to a new 8610 of OfficeJet Pro to my office. The printer is connected to the wired network with a static IP address and 5 of 7 the office computers can print to it without any problems.

  The other two computers cannot print documents from any product of MS Office, but they can print the following file types:

  .jpg
  .PNG
  .gif
  . TIF
  txt.
  .PDF

  The printer will also print page content Web of Internet Explorer 11, but not Firefox 34.0.5. It allows to print Excel spreadsheet, but only from Apache OpenOffice spreadsheets. OpenOffice will print all Word documents. It will not print any format MS WordPad.

  Two computers, problems are running Windows 7 Pro 64 bit.

  I have already uninstalled and reinstalled the software several times. I also uninstalled all HP files and records using Revo Uninstaller, where a former registry value was the process.

  I tried the convenience of installation HP, HP Print and Scan doctor, HP Support Solutions Framework. I tried to manually re-install all the drivers, I tried every convenience store printing Microsoft, disable firewall and everything else I could think of.

  Under the heading "Ports" on 'Printer properties' I installed it as "HP network monitor of rediscovery" and the types of WSD port with the same result. If I try to configure the port, I get error 0x0000007b.

  Hello @tshimkus!

  Thanks for posting on the HP Forums!

  I understand that your Microsoft Word documents do not print your 8610 Officejet from two of your computers again. I was able to find a post on the HP Forums regarding the same problem you are having.   Please follow this link for Officejet Pro 8610 do not print documents from MS Word.  In the post are step by step instructions provided by @X-23 that the crimped to provide a solution for other customers face the same problem.

  I hope that this provides a resolution for you also!

  Let me know how it goes!

• OfficeJet Pro 8610: printer does not appear in the list

  After an update of Windows 10/diversion, my HP Officejet Pro 8610 is more listed in printers.  I tried to reinstall everything, restarting, disconnect, find printer can't find anything (the printer is right next to me).

  Help!

  Thank you!

  Hi@millermom,

  Thank you for the HP's Support Forums. Best platform for all kinds of solutions, tips and settings for your questions/problems.

  For the best experience on HP forum, see our Guide to HP Forums to learn more.

  The printer is not detected after Windows update. Is this fair?

  I would definitely help.

  First, uninstall the old drivers installed in your PC by following the steps below.

  • Right click on "Start" and select "programs and features".
  • Find the option that the printer name and then click "Uninstall" on the top of the window.

  Restart the PC and download the latest drivers for the printer from the link below and install the printer. It should work.

  http://ftp.HP.com/pub/softlib/software12/COL51184/bi-124093-4/OJ8610_198.exe

  I hope this helps. Let me know to learn more

  Happy announcement.

  Resolv_S

  Happy to help you. I work for HP
  
  Please click on " ""Accept as Solution " " " if you feel my post solved your problem, it will help others find the solution.
  Click on the " Bravo Thumbs Up" " " to say 'Thank you' to help! "

• HP OfficeJet Pro 8610: HP settlement 8610 requires Attention, when you try to print 4 x 6 photos

  Good,

  After reading so many others and worth that they have with this issue, I submit to you that this could be a serious problem.

  I have an impression of this printer using any software problem, if I try to select the paper size of 4 x 6 or the "Photo paper" options in the printer settings.

  The best part is the error message I receive Windows 8.1. It is said that the printer "to monitor". There is no pop up n the printer as a mistake and nothing in the screen "Control Panel\All Control Panel Items\Devices and Printers\HP Officejet Pro 8610 (network)" on an error.

  Any help would be greatly appreciated. And do not pull the shit 'check the paper tray' here... I checked about 12 hours of your support help documents and I'm tired of seeing this document as the solution to the problem. This is not it.

  Also, I don't want to hear, which does not support the format of paper. The software driver has several options of stock of photo paper and several sizes...

  What's next? That's what I want to know... What's next?

  Alrighty then...

  I don't know what I did differently, but it seems to be the impression this morning. Totally weird, but happy that he woke up!

  Thanks to all who have offered solutions...

  Laughing out loud

• OfficeJet Pro 8610: Get the Permission of HPeprint or security problem error

  I used printing wireless for several months successfully to print from my work computer, but am now able to print to the e-mail address provided.

  The error reads 'your message was not delivered because of a permission or a security problem.  It may have been rejected by a moderatory, the address can only accept email from certain senders, or another restriction to prevent any delivery.

  The Organization rejected your message: hpeprint.com. »

  I've reconfigured my printer to my router.  Any suggestions?

  Hey @LoreeW,

  Welcome to the Forum from HP Support. I hope you enjoy your experience here.

  I understand that you have a few problems with ePrint using your HP Officejet Pro 8610 e-all-in-one printer.  I want to help you with this.

  I recommend that you first check your printer to verify its intact ePrint connection:

  • Touch the icon (webservices)
  • If you see an address @hpeprint.com, I recommend that you try to send a test ePrint from a different email domain than what you use on your work computer.  If it prints correctly, we can rule out your printer as being a factor in this particular issue.  If your printer's Web services is enabled is more, re - enable.  Any problem would occur with this, click here to access another relevant post I created.  Scroll to my suggestion re: setting a manual DNS as this tends to help by allowing the webservices where fail the normal steps.

  If you were able to send your printer work ePrint of any e-mail domain other than the one you use at work, read on.  Click here to see an HP ePrint article that focuses on the various factors that can contribute jobs ePrint not printing not.  Note that some areas of corporate email may become incompatible with ePrint due to the presence of a digital signature in the outgoing message template.  EPrint jobs you send work meet these criteria?

  Please let me know the result of your troubleshooting by responding to this post.  Thanks again for reaching out in the Forums - we are always happy to help you.  If I helped you to solve the problem and that you liked this post, feel free to give me virtual accessories by clicking on the 'Thumbs Up' icon below.

  Have a great day!

• HP Officejet Pro 8610: printer says ink cartridge is damaged

  Hello, my printer was working well, but the colors were not true to life printing.  I tried to print a page of print quality diagnosis and this prompted to say that the ink cartridge is damaged. Now, it will not be printed. Help, please.

  Hi @sooz01,

  I see that you get an error message "ink cartridge is damaged. I would like to help you today.

  Please, try the following steps to see if it will solve the problem.

  'Missing cartridge' or "Incompatible cartridge" Error Message is displayed for Printer series e-all-in-one HP Officejet Pro 8610, 8620, 8630, 8640 and 8660.

  If the problem persists, please Contact the HP Support for help. Check the model number and the form to receive a file number for faster assistance.

  If you appreciate my efforts, please click on the "Thumbs up" button below. Thank you.