Error when opening Photoshop CC 2014

I get the following error message when you try to open Photoshop. I tried the resolution of problems including executes the CMD line and open the exe file in the folder. None of these options worked. I also uninstalled and reinstalled the application. Please notify.

.

"The application failed to start because its side by side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe for more details"

This was did not originally is because I opened Photoshop directly from the exe in the program folder - advice from another forum.

The earlier suggestion on how to remove preferences did not work IE. the dialog box does not open on my system-

«Hold down the shift, Ctrl, and Alt (Mac: command, Option, Shift) while starting up in Photoshop.» A dialog box appears for you whether you want to delete the preferences/settings file. "

Preferences have been deleted via a checkbox during uninstall from Control Panel > programs > Adobe Photoshop > Uninstall.

Tags: Photoshop

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