To change your credit card problem
Im trying to change my credit card of VISA at my new Eurocard Corporate, but I only get an error message.
You don't accept Eurocard Corporate?
Best regards
Tommy Olsson
Hi Kadesjos,
Please go through the following link for information on cards accepted by Adobe.
ml http://helpx.adobe.com/x-productkb/Policy-Pricing/Adobe-stores-Online-Order-Payment-FAQ.HT
This will help you in the choice of the map to the right.
Kind regards
Baudier
Tags: Adobe
Similar Questions
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How can I change my credit card information when I get an error message?
I had to cancel my credit card because it was fraudulently used by someone. Now that I have my new card, I want to update my payment information as soon as POSSIBLE. When I try to enter in the box where you can change your credit card information, I get an error that says: "sorry, there seems to be a problem on our end, please try again later." Can someone please help me because it looks like I'm not the only one who has had this kind of problem. Thank you.
Hi Mr_Underhill_995,
I'm sorry for the inconvinience that appeal to you, we recommend that you contact us through http://adobe.ly/yxj0t6.
You can also send me a message & a phone number as well as the order number private so that I can follow up the matter for you.
Waiting for your mail.
Kind regards
Baudier
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I can't change my credit card number
I can't update my new card number and so I get a message asking me to re-new my subscription when I just paid it. In accordance with the instructions from Adobe, in these cases, there is a link that allows me to edit my payment information, but if I go to my account, this link does not exist, or at least does not appear, just the 'plan to manage' a. What to do in this case?
I use a computer Mac, please if someone could help me I would be grateful.
Thank you.
Access your Adobe ID account Change your credit card Manage your Adobe ID account Change your password Change Adobe ID email address Add the phone to the account recovery Change of address or phone number Change your personal profile Update communication preferences Restrict access to third-party applications https://helpx.Adobe.com/x-productkb/global/Adobe-ID-account-change.html
If that not help, contact adobe during the time pst support by clicking here and, when available, click "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html
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recently, I changed my credit card and I forgot to update the info card in adobe then my Ps and Lr are closed and I just paid but lightroom says 'update your membership' what should I do?
I see that the CC purchased February 22, 2016 is active.
You have disconnected from the desktop preferences CC app & reconnected to activate the new CC?
Please let us know.
Concerning
Stéphane
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Problem with edit - change of credit card payment options
Hello, could you tell me why I can't change payment options in my subscription? I had to change bank operator and since adobe won't accept any other card (I tried 4 different cards of 4 different banks)
To know how to update your credit card information or change the payment method for your creative cloud membership, please consult this document:
https://helpx.Adobe.com/creative-cloud/KB/change-account-payment.html
Related link: manage your membership | Cloud Creative
More creative Cloud FAQ: questions frequently asked the creative cloud
Concerning
Megha Rawat
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IM paying by credit card, but now I've changed my credit card, how to change it.
Skype to help get my new credit card - can't see to find all the information about this - anywhere
You're welcome, could you please click on the button "Accept this as a solution" on my post, that solved your problem so that others with the same question can find this information easily, thank you.
About me You can also use an IP camera that your camera for Skype videoExample Instructions -
We must CHANGE our credit card for future payments and it does not change it on the line.
This is an open forum, not Adobe support... Click below to contact Adobe staff for help
While the forums are open 24/7 you can't contact Adobe support at any time
Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
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Im trying to change my credit card.
Im trying to change my credit card, but still load in the next window "Reactivate the Plan"
HI Lee % 20flores,.
If you continue to face the same problem, kindly get in touch with adobe to help support:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
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Hi, I'm changing payment five days ago mi information (I need to change the credit card number), but something happen and appears an error with this announcement page: "error number: PMT_000008" then... What should I do?
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
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What do I change my credit card on my account information.
Verify account problem https://forums.adobe.com/thread/1275549
Providing all the information, I have, because you really need Adobe to fix this problem
Ensure that EACH DETAIL is the same in all places, you enter your information
-in how to spell and punctuate the parts of your name and address
A few changes/Verify account https://forums.adobe.com/thread/1465499 links that can help
-Credit card https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-cr creative - cloud.html
-or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
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Change of credit card deductions
I am from Pakistan. I just change my credit card information and for whom I had 1 USD charged twice within 2 minutes.
When I haven't bought anything, why me is she charged in the first place and who has also twice?Hello
When a payment card is added or updated in iTunes Store, iBooks Store, App Store or Mac App Store, we can make a request for authorization to your card issuer.
It's not a real charge, just a check to ensure that your credit card is active and can be used when you pay for your transactions.
When a temporary authorization hold is placed on your credit or debit card, it will be only for a small nominal amount. For example, in the United States, you might see a charge of $1.00 USD.
These charges will be removed automatically from your card account and shall not be paid.
More information:
Any payment holds card authorization in the iTunes Store - Apple Support
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How can I change the credit card on my iPhone information is
I'm trying to change the credit card on my iPhone information SE. When I delete my old information, it is not delete it. I as soon as I go out and re-enter the information is back. Can someone tell me what I am missin.
Your answer lies here, change or delete your Apple ID - Apple Support payment informationhope this helps, good luck to you.
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Error: "your credit card was refused.
Dear Customer Service:
It's very frustrating for me. Keep my Visa account is declined at Apple. I used this same on Amazon Visa card without problem. I checked my State for. I got an error "your credit card was denied" when I touch in my Visa account.the map and it's still all good. My friends and I buy a large number of Apple applications on iTune.
We have the correct CVV2, the Date of expiry and the address of billing, but you keep us down. Please fix this for me. This card-issuing bank is HSBC Bank, one of the largest banks in the Viet Nam. According to the Bank, the transaction is processed in the United States. It is a legitimate Visa card.
Please let me know as soon as possible. Apple does a disservice to its brand name by the decline in account holders Visa legitimate to use the cards to the Viet Nam.Sincerely,
Hey is your Apple ID to the Viet Nam?
Maybe your card banking different countries of the region ID.
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A month ago I started my trial version of CC. Immediately, I wanted to start my subscription. But even at the time my payment would not cross. I talked to your support by phone and got an e-mail link where I could fill my credit card information. The Defender said that as soon as Adobe has solved the technical problems (because saw it on the computer my billing address information was correct), he could enter the info for me.
Now, I'm sitting here, without a work permit and still get the same message "the billing address does not match your credit card information.
Contact technical support during business hours - for the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
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There is no place on my account to change the credit card to paypal! I want to keep my account but I can't change the payment method! What can I do?
I have enough in my account to use paypal, but not the credit card!
Need help!
HI Sandeskitr,
Unfortunately there is no option to change credit card, paypal or vice versa.
If you want to change your payment information, you will need to cancel the subscription and buy a new subscription with a different payment option.
Cancellation:
Please contact support by calling/chat for cancellation requests and billing queries:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
You can also check the help below document:
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Please go through the Adobe - General conditions of subscription as well.
For plans:
Pricing plans and creative Cloud membership | Adobe Creative Cloud
Let us know if you need more information!
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