I am running windows 8.1 and I bought 13 elements PS on DVD but Icannot install the software, I get as much as 2% on installation and I get an Exit Code with ERROR 15; Support DB error: 6

I also started my PC in safe mode with network enabled, such as recommended by adobe, but nothing helps! I just take the step of installation of 2% once again, with the same error.

I checked all the system requirements, everything is OK. I'm not a geek, I just like the picture! But today it seems to me that Adobe as what makes the simple installation of a software impossible for normal computer users, can any body help or offer a simple solution! or do I have to return my software to the seller again!

Installation and launch log errors | CS5, CS5.5, CS6, CC -.

https://helpx.Adobe.com/x-productkb/global/installation-launch-log-errors-creative.html

Tags: Adobe

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