Expired annual creative cloud of plan purchased in April 2016
Hello
My name is Fred, from the Brazil. Sorry for my terrible English.
I bought an annual signature CC in April 2016. The virtual store that made the sale is Digital River Brasil, who sent me ID 12089150459 as a confirmation of the purchase. But now, when I try to run any application, CC app asking me to renew my signature, although only 1 month has passed since the payment for an annual signature!
What should I do to fix this?
The creative cloud has been suspended, I have activated, please disconnect & reconnect the application of CC next desktop connect and disconnect activate Cloud Creative applications
Concerning
Stéphane
Tags: Adobe
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