I've updated my information of payment more than four times, but my annual creative cloud plan doesn't seem to work? It is said that it will update within 24 hours after I update, but it seems to never work.

I've updated my information of payment more than four times, but my annual creative cloud plan doesn't seem to work? It is said that it will update within 24 hours after I update, but it seems to never work.

Hi Nick, your prepaid subscription expired more than a month, then I recommend you to buy a new creative.adobe.com/plans plan

For questions about billing, it is best to contact the Adobe Support first to ensure that we can sort on the side account prior to troubleshooting, etc. Let me know if you have any questions!

Tags: Adobe

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