external connection monitor turns off / mutes sound

Moving of Windows 7 music, Photos and videos>

We have a laptop Dell XPS running Windows 8. When connect us an external monitor to the monitor, the sound port is disabled, or through the speakers of the laptop or the headphone jack.  If the external monitor is disconnected, the sound comes back immediately. There seems to be no way to have both an external monitor connected and get her - isn't there some hidden settings specific to laptops or something?

What Dell XPS laptop - and most importantly, what type of connector and what type of cable do you use?

Assuming that you have a 'mini displayport', see these two debates:

http://en.community.Dell.com/support-forums/laptop/f/3517/t/19481729.aspx

http://answers.Microsoft.com/en-us/Windows/Forum/windows8_1-hardware/mini-DisplayPort-audio-capability/89394a5c-474a-4fcd-9726-8af88326829a

If the port minidisplay computer laptop XPS does audio support (and based on the first link, I wouldn't trust necessarily Dell support to give you a correct answer), it is unlikely that linking this port disables the internal speakers and the headphone jack.

I suggest that you focus your research in support of Dell forums.

Tags: Windows

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