External hard drive on firewire not detected

Hi guys!

Your help was my last option. I have a WD my book Studio 1 TB external drive that works very well with my laptop via USB, BUT NOT on firewire. Please advise on how to make it work. Already tried to troubleshoot based on KB948911 and KB927827 without success. In the method given in KB948911 I had no SBP2 in the registry, then utilisΘ USBSTOR (?).

My configuration:

Vista x 64 SP1 on HP 6710 b

WD external drive is connected via a 4 to 9 pin cable (on start connecting the WD, but no detection of Vista)

Thank you

Attila

AttilaO,

Although Microsoft works closely with many OEMs and parts 3d and worked by ensuring compatibility with hundreds of devices and applications Microsoft does not guarantee the functionality of these devices or applications. It is the responsibility of the OEM / 3rd party to provide drivers or updates for their products in order to make them work under Windows.

To refine the device that is causing the driver incompatibility, you will need to test your IEEE 1394 [firewire] device with another hard drive / material. Our recommendation is that you contact your manufacturer for assistance.

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Please use the community support for Microsoft Vista.

Rami
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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