F.P.10, 1, 53, 64 installed but does not
Good day Forum
This is my first post - I'm feelng my way.
I have followed the instructions from eidnolb to yongola and seem almost to have installed Flash Player.
Adobe site adobe.com/software/flash/about/ told me that I have the version 10,1,53,64 installed but one
local Web site, www.sarsefiling.co.za, does not recognize it and ask me to install this version of
Flash Player. Also, other Web sites not to recognize that I have installed so something is Flash Player
problem with the installation.
The only evidence I can find that might be the cause of the problem are:
Version Add - ons - Shockwave Flash Object - allowed same 10.1.53.64
Enabled - Shockwave Active X Control version 11.5.7 EI
BUT
I.E.loaded modules - only the Shockwave Flash Object - enabled
Control Panel-Add/Remove Programs displays Acrobat Flash Player 10 Active X but no file size is given.
My system is Windows XP Home SP 3 and all the installed, Microsoft updates I.E.8
version 8.0.6001.18702 and AVG Free version 9.0.851.
Any help would be greatly appreciated.
Thank you
Bryanpark
Hi Bryan, ok on the security support for the Internet Zone. Acrobat and Adobe Air, for now we will not do anything with them. If we need to uninstall and reinstall, then we discuss those at this time here.
Please check for Java. Yes, just keep the uninstall program or the installer for Flash Player on your desktop.
Okay, now I want you to go to tools, manage Addons. You are looking for (middle left area) where it says see the. Click on the drop down arrow. There should be 4 categories that you can check for Add ons. Check each category.
I'm looking for any Acrobat, Adobe Air, get_atlcom getplus DLM control class or Java entries. If you see any other entries that you do not recognize, let me know those also.
If you happen to find one of these, turn off everything except the Java entries and let me know.
I'm sorry it takes so long, but find problems sometimes takes a lot of research :-)
Thank you for your cooperation.
eidnolb
Tags: Flash Player
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