F2480 printer

My printer scans the page that is displayed correctly on the screen, but when I save it, it becomes black.  I turned off the printer, restart the computer, and nothing changes.  Print correctlyl.  He is saved from the scanned documents are now black.  My computer is an iMac running on the Mavericks.

Hello

Scan using Capture of Image or an extract, the application of scanning HP of your product is not intended for the Mavericks...

You can see no difference in these steps?

http://support.HP.com/us-en/document/c03967506

Tags: HP Printers

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