F39o prints on one computer but not another

Hello

I bought a PSC F390 laptop from my mother-in-law on Windows 7 Ultimate.  He set up the fine the drivers downloaded and updates, watch as your default and not display any errors in Device Manager.

Here, it will not be printed.  Whenever I have try sound as if I have just send the task, and I get "Word cannot print due to a problem with the installation of the current printer", or "failed to get properties because the printer returned an error.

No errors appear the diagnoses of the printer and the printer HP doctor has no idea either.

Now, I excluded anything with the printer by printing a lappie for my girlfriend, also on Win7, with the same downloaded driver and the same printer head, and it's there, so I'm stumped.  I would be grateful for any suggestion...

Thank you

Tony

Hello

Thanks for the reply.  In fact, I managed to sort in the end.  It has nothing to do with the printer (as I suspected anyway because it printed on another machine), it was to the bottom for the operating system do not install correctly.  I did a repair install using the same disc I used to install the OS, and since then it has worked well.  I can only conclude that the spooler to print may or addressing of parts of the software USB port do not installed completely when I did the initial reconstruction.

Computers right?

Thank you much.  I hope that this episode is of some use to others who have the same question.

Tony

Tags: HP Printers

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