FaceTime problem and imessage in activation

Hello

I have problem to activate FaceTime and iMessage, I am still waiting for activation or not

I will search it but I tried with all, and I still have the same problem...

also I tried to contact Apple by CAT but I got this message when I entered my IMEI on my Iphone

(Our records indicate that this product has been replaced. Please provide the serial number of your replacement product find the support and warranty coverage information. For more information, please)

What is this message?

Thank you...

The message means that the number you entered is a device that has been replaced. Have you purchased the phone from someone of another second hand?

Tags: iPhone

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