FaceTime problems

Similar Questions

• Notification of FaceTime problem

  When I close the lid on my Macbook Air and I connected to Skype I don't get a ring or any type of notification when I receive an incoming call. I checked all the settings in Skype and Macbook and all Notifications are verified and sound effects seem to be verified correctly. I have to keep the lid open for incoming calls from Skype and FaceTime too. When I close the lid so that in a call, it will drop the call... It seems that all activities and Notifications stop when the lid is closed. I hope someone can help... Thank you.

  Hi Alice2015,

  Thank you for using communities Support from Apple! I'm sorry to hear that you're having these problems on your MacBook Air, or if maybe is a bit of confusion. I'm a bit ambiguous on your exact configuration, but based on what you described, it sounds like the expected behavior. When the lid is closed on a Mac laptop (without a connected external display), the Mac to standby. While "standby mode", the network connection is disabled/disconnected, which would be disconnect from the network or notifications calls. There are some new Mac specific models which do not have a Notification improved feature that allows you to wake from sleep for things like FaceTime, such noted in this article:

  Improved notifications that can wake up your Mac - Apple Support

  (Note that even with improved Notifications, the lid on a Mac laptop must be open for the feature)

  Concerning

• FaceTime problem and imessage in activation

  Hello

  I have problem to activate FaceTime and iMessage, I am still waiting for activation or not

  I will search it but I tried with all, and I still have the same problem...

  also I tried to contact Apple by CAT but I got this message when I entered my IMEI on my Iphone

  (Our records indicate that this product has been replaced. Please provide the serial number of your replacement product find the support and warranty coverage information. For more information, please)

  What is this message?

  Thank you...

  The message means that the number you entered is a device that has been replaced. Have you purchased the phone from someone of another second hand?

• FaceTime activation problem

  There is a problem for users in Serbia (Telenor network users?). For about a week can not activate Facetime or iMessages. Activation works only via AppleID, but not via the network (Telenor Serbia). It says "awaiting activation" and then, after about 12 hours, he said: he failed.

  We tried to contact our support network (Telenor Serbia), but they told us that everything on their side, and this problem is with Apple, which does not back activation sms send.

  So far we all have very high bills, trying to activate these services, without success.

  Could you please help us, in examining this issue, or at least tell us where is the problem?

  P.S., Since we do not have our country (?) on the list of countries supported, we can speak directly with local Apple support, so I hope that someone will actually reads this and tries to solve it.

  Same thing here. It seems to be <>- question Apple Telenor because users of other two networks in Serbia (VIP Mobile and Telekom Serbia) do not have this problem. Our local Telenor representatives say that their network is working very well and they have contacted Apple about this.

• problem with facetime

  Hello

  I can't active facetime on my phone i 5s... I tried several times to connect and enter my I cloud account but there is a problem facing me message appears 'cannot connect with server please try again later' could you help me please to active my face times

  Thanks in advance

  If you get an error when you try to activate FaceTime - Apple Support or iMessage

• Problem connecting FaceTime.

  So, I used FaceTime last night without problem on my iPad 2 and then allow it to charge overnight.  Today I tried to use the face time and found it is disconnected, I entered my id and password, but now get a verified need message address email.  I know that my connection is correct as I used to connect to the apple Web site where it shows everything correctly implemented.  Strange thing is the face time works well on my iPhone 5 s, when I tried to enter my ID and password on the settings page on the iPad, I even got a pop-up message telling me that I had signed on another device, but still the iPad won't work. Both devices iOS 9.3.1

  Any ideas greatly appreciated.

  Brian

  Well I have seem to have solved by following the path.

  Tried to connect

  When the verification message came, I pressed cancel.

  I then tried to log in again, and he did.

  Hours of rest bother because of what appears to be another update bug ridden.

• Problems with the side of the face people on calls for inhibition or modification of FaceTime?

  I have an iPhone 5s running iOS 9.3.1 over the last 4 weeks, when I'm on a call my cheek began to dumb people or FaceTime them during the call. It is not some call his every call! Does anyone have a way to solve this problem?

  The screen goes dark when you hold it in your face? You can also test this by making a call and holding her hand on the top quarter of the front of the phone. If not then something is wrong with the proximity switch. Take off from any case and screen protectors and try again. If the screen does not always dark, your proximity switch may have gone bad. Make an appointment at the Genius Bar at your local Apple store.

• Messages &amp; problem of FaceTime on El Capitan

  Nice day.

  Just bought the new MBPro 13 "and tried to compensate for OS X 10.11.4 using my Apple ID, which is used on iMac, old MBPro iPhone and iPad.

  init and iCloud connection smooth, but I could not get into the Messages and FaceTime using the Apple ID. FaceTime just is not responding and keeps connection infinitely, Messages app comes with a (red) error message "an error has occurred with authentication".

  I tried NVRAM reset, iCloud disconnect and connect again, but that did not help.

  Is there a solution to this problem?

  Kind regards

  Rinat

  I have this problem as well.  Just erased HD and re-installed twice and still can't connect to iMessage and FaceTime.  Other iCloud features seem to work well.  I also tried to reset the NVRAM, but that didn't work either.

  MacBook (retina, 12 inch, early 2015)

• Problem of FaceTime with a specific person

  I'm not FaceTime with my friend who is Dubai? But he could do FaceTime with other people? I have not tried with different people in Dubai

  Hello Hthemoleguy,

  I understand that you are having problems making a FaceTime your friend who lives in Dubai. Now, I'm not sure why, he can call others but I know that FaceTime is not available in Dubai and other areas such as the United Arab Emirates, Saudi Arabia and Pakistan. For problems with FaceTime troubleshooting, take a look at the article below for more details.

  Get help if you can not make or receive calls FaceTime
  https://support.Apple.com/en-us/HT204168

  Take care

• Ring with FaceTime calls problem

  I have in the ring when receiving a call on facetime

  OK, so what is your question? The telephone does not ring when you receive a facetime call? If that's what you say, you disturb not activated in the settings? You have cut off system sounds? You hear sounds of e-mail notification?

• In the settings on my iPhone 6, I can't access iCloud, FaceTime, Twitter, Facebook, Flickr and Vimeo. They are all greyed out! No problem on my iPad, everything works. Someone else had this problem?

  In the settings on my iPhone 6, I can't access iCloud, FaceTime, Twitter, Facebook, Flickr and Vimeo.

  Everything is accessible. Anyone have any ideas why?

  Look in

  Settings > general > Restrictions

• FaceTime camera do not work after the installation of Sierra on MacBook Pro

  After you install macOS Sierra on my MacBook Pro retina, mid-2012, the custom of FaceTime camera

  turn on?

  What should do?

  Mr. Elkjaer of the Denmark

  Try these steps to resolve the problem of troubleshooting FaceTime for Mac: Troubleshooting - Apple support FaceTime

• iMessage/Facetime activation on iOS 10 bug

  Hello

  The bug appeared after the first intentional reboot after iOS 10 updated, my iPhone 5 has been disconnected for a few hours. When it started I started to receive petitions of iM/FT on reboot or a random time after even if iM/FT completely!

  I did not move my SIM card. If I refuse to activate iM I can't see my phone number in the Contacts section.

  The same bug persists on the iPhone of my 5s wife while his phone has never been disconnected except 10.0.2 update.

  Hi Valsh,

  Here is how to fix iMessage / FaceTime activation do not question.

  Before you begin, you'll need sort these things:

  • Make sure that in the phone application, you got your registered number. On top of "Contacts", you should see your registered number (My Number :). If not, you will need to go to settings → → my phone number and enter your number.
  • Make sure that the Date and time (in general) are correct. Set to "Set automatically" to ensure that the time zone is correct and the iPhone is at the right time.
  • Also make sure you have a working network. Problems of Wi - fi can cause iMessage activation problems therefore have active cell.
    For some users, the message for activation goes out as an international SMS. Make sure that your carrier allows these and you have a sufficient amount to send them.

  
  

  1. contact your operator

  First of all, make sure that your carrier supports iMessage or not. Contact the support team of carrier and check any condition limiting on your iMessage, blocks or text filters.

  2. airplane mode

  As strange as it sounds, maybe you should try this method if nothing else works. We found the airplane mode activation mode in one of the discussions. It sounds simple, and if it is correct, it would be nice, right?

  Here's how it works:

  Step #1. Get off at scroll → settings touch Messages and turn offiMessage (also turn off FaceTime)

  Step #2. Turn on airplane mode. WiFi will be disabled automatically.

  Step #3: Turn ON Wifi.

  Step #4. Return to Messages and ignition iMessage.

  Step #5. You will be prompted for your Apple ID if you have not yet added it. (otherwise, you get no notification)

  Step #6. Now, go back to the settings and disable airplane mode.

  Step #7. For the most part, you will see a notification that says "your carrier may charge for SMS" - press OK

  Step #8. If this is not the case, go to Messages, disable iMessage and then turn on again.

  Step #9. In a few moments, iMessage should be enabled.

  Step #10. You will see a greyed number and e-mail ID. A little later, the number should be checked, and that's all.

  
  

  3 Apple ID disconnect, connect

  Sometimes, you just need to logout of your identifier Apple and then sign in again.

  Step #1. Under Settings → Message, scroll up to where it says 'Send and receive'and tap on it.

  Step #2. Type on the Apple ID, then tap Sign Out.

  Step #3. Now turn off iMessage.

  Step #4. Wait for a while (toggle Wifi) and then turn on the iMessage.

  Step #5. Enter the details of your Apple ID now and try to reactivate iMessage

  4. set or restore

  If things do not work, you must first reset the settings of your location, then the iPhone. Reset is just a force so restart your data stays secure. After the reset, you will just connect with your Apple and implementing iMessage like new.

  If this fails, you may need to restore the iPhone as new or from a backup.

  Hope this helps,

  See you soon.

• QuickTime Player cannot be opened because of a problem (macOS Sierra).

  I've recently upgraded to Mac OS on my MacBook Pro (mid-2012) and QuickTime Sierra stop working! I can't understand how to solve this problem. Instead, it gives me a screen that says:

  QuickTime Player cannot be opened because of a problem.

  
  

  Check with the developer to ensure that QuickTime Player works with this version of Mac OS. You may need to reinstall the application. Don't forget to install the updates that are available for the application and macOS.

  Click report to display more detailed information and send a report to Apple.

  The report that I sent to Apple is as follows:

  Process: QuickTime Player [5824]

  Path: Users/USER/Desktop/QuickTime Player Player.app/Contents/MacOS/QuickTime

  ID: MGCinematicWindowDebugForceNoRoundedCorners

  Version: 10.4 (833)

  Generation information: QuickTimePlayerX-833000000000000 ~ 15

  Code type: X 86-64 (Native)

  Parent process:? [1]

  Responsible for: QuickTime Player [5824]

  User ID: 501

  Date/time: 11:52:32.448 2016-09-27-0500

  OS version: Mac OS X 10.12 (A 16, 323)

  Report Version: 12

  Anonymous UUID: 110665E9-9618-8D6A-D153-1B249A640C7E

  Sleep/wake UUID: D585C517-1467-4DD1-9FCE-F8471156818D

  Time since started awake: 87000 seconds

  Wake time: 1700 seconds

  Integrity of system protection: enabled

  Crashed thread: 0

  Exception type: EXC_CRASH (SIGABRT)

  Exception codes: 0 x 0000000000000000, 0 x 0000000000000000

  Note the exception: EXC_CORPSE_NOTIFY

  Reason for termination: DYLD, [0x4] symbol is missing

  Request for clarification:

  dyld: launch, loading of the dependent libraries

  Dyld error message:

  Symbol not found: _OBJC_CLASS_$ _AVTimeFormatter

  Referenced from: Users/USER/Desktop/QuickTime Player Player.app/Contents/MacOS/QuickTime

  Intended for: /System/Library/Frameworks/AVKit.framework/Versions/A/AVKit

  in/Users/USER/Desktop/QuickTime Player Player.app/Contents/MacOS/QuickTime

  Binary images:

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  0x10c4a6000 - 0x10c4e31c7 dyld (421,1) < A525EAEA-AF86-30C2-B360-3D093B4F0828 >/usr/lib/dyld

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  0x7fffac56b000 - 0x7fffac5e3ffb (856.1.8) libnetwork.dylib < 30FC3C60-CCA9-3E2B-80AA-DE53F5762374 > /usr/lib/libnetwork.dylib

  0x7fffac5e4000 - 0x7fffac9b9127 libobjc. A.dylib (706) < 47104A1B-13E8-369F-BC36-27FF465809FD >/usr/lib/libobjc. A.dylib

  0x7fffac9bc000 - 0x7fffac9c0fff libpam.2.dylib (21) < 352F8FF6-2248-3594-B357-8D031DEFB06C > /usr/lib/libpam.2.dylib

  0x7fffac9c1000 - 0x7fffac9f1ff7 libpcap. A.dylib (67) < 450DB888-2C0C-3085-A5F1-69324DFE902C >/usr/lib/libpcap. A.dylib

  0x7fffaca0f000 - 0x7fffaca2bffb libresolv.9.dylib (64) < A244AE4C-00B0-396C-98FF-97FE4DB3DA30 > /usr/lib/libresolv.9.dylib

  0x7fffaca2c000 - 0x7fffaca65fff (592.1.3) libsandbox.1.dylib < 0024D751-23D8-35DF-87CF-72E489DA2F9F > /usr/lib/libsandbox.1.dylib

  0x7fffaca66000 - 0x7fffaca78ffb libsasl2.2.dylib (209) < 5A177BA8-362D-32DA-8D14-69AB191648B3 > /usr/lib/libsasl2.2.dylib

  0x7fffaca79000 - 0x7fffaca7aff3 libspindump.dylib (228) < F80FAB75-D656-3FDA-8753-D3D6771B17E6 > /usr/lib/libspindump.dylib

  0x7fffaca7b000 - 0x7fffacbbcffb libsqlite3.dylib (252) < A531C105-64D7-37C0-B999-9320047B71C5 > /usr/lib/libsqlite3.dylib

  0x7fffaccad000 - 0x7fffaccbafff libxar.1.dylib (354) < AAFCF321-8100-3622-880B-9661DCA35D69 > /usr/lib/libxar.1.dylib

  0x7fffaccbe000 - 0x7fffacdadffb libxml2.2.dylib (30.11) < 26676155-64CE-323F-B73C-AD77AF5982E8 > /usr/lib/libxml2.2.dylib

  0x7fffacdae000 - 0x7fffacdd7fff libxslt.1.dylib (15.8) < FFF5DD45-F544-34B2-BE3C-DB877DC60081 > /usr/lib/libxslt.1.dylib

  0x7fffacdd8000 - 0x7fffacde9ff3 libz.1.dylib (67) < 46E3FFA2-4328-327A-8D34-A03E20BFFB8E > /usr/lib/libz.1.dylib

  0x7fffacdf8000 - 0x7fffacdfcff7 libcache.dylib (79) < 84E55656-FDA9-3B29-9E4F-BE31B2C0AA3C > /usr/lib/system/libcache.dylib

  0x7fffacdfd000 - 0x7ffface07fff (60092.1.2) libcommonCrypto.dylib < 79F738D8-0AD7-3DEA-AF80-E0F8B90B74E3 > /usr/lib/system/libcommonCrypto.dylib

  0x7ffface08000 - 0x7ffface0ffff libcompiler_rt.dylib (62) < 486BDE52-81B4-3446-BD72-23977CAE556F > /usr/lib/system/libcompiler_rt.dylib

  0x7ffface10000 - 0x7ffface18fff libcopyfile.dylib (138) < 0DA49B77-56EC-362D-98FF-FA78CFD986D6 > /usr/lib/system/libcopyfile.dylib

  0x7ffface19000 - 0x7ffface9bff3 (442.1.3) libcorecrypto.dylib < 1CA8B679-810E-3C04-945A-4AC19372CDC7 > /usr/lib/system/libcorecrypto.dylib

  0x7ffface9c000 - 0x7fffacecefff (703.1.4) libdispatch.dylib < 12B1D95B-283D-325D-85AB-29A2FFD36987 > /usr/lib/system/libdispatch.dylib

  0x7fffacecf000 - 0x7fffaced4ff3 libdyld.dylib (421,1) < CDFBDC9C-418C-369D-B433-F64B0630E640 > /usr/lib/system/libdyld.dylib

  0x7fffaced5000 - 0x7fffaced5ffb libkeymgr.dylib (28) < 09CD7CA6-46D2-3A9F-B9F1-7C4CA5CA0D68 > /usr/lib/system/libkeymgr.dylib

  0x7fffaced6000 - 0x7fffacee2ffb (3789.1.32) libkxld.dylib < 48BDBE7F-AAE6-3050-9017-6959051CF16A > /usr/lib/system/libkxld.dylib

  0x7fffacee3000 - 0x7fffacee3fff (972.1.5) liblaunch.dylib < DC31FDEA-FD81-335E-BAA8-5A7395D20772 > /usr/lib/system/liblaunch.dylib

  0x7fffacee4000 - 0x7fffacee9fff libmacho.dylib (894) < 1EAE5ADD-490C-3B1F-9F97-447BA8E0E90F > /usr/lib/system/libmacho.dylib

  0x7fffaceea000 - 0x7fffaceecff3 libquarantine.dylib (85) < 78EF62D8-C890-3FC0-937A-C2FD8CEF8992 > /usr/lib/system/libquarantine.dylib

  0x7fffaceed000 - 0x7fffaceeeffb libremovefile.dylib (45) < C4FC07FF-ED86-382E-B06F-33C34718080C > /usr/lib/system/libremovefile.dylib

  0x7fffaceef000 - 0x7fffacf07ff7 (349.1.1) libsystem_asl.dylib < F0987490-8427-367F-B302-A05A7D61FEBF > /usr/lib/system/libsystem_asl.dylib

  0x7fffacf08000 - 0x7fffacf08ff7 libsystem_blocks.dylib (67) < B8C3701D-5A91-3D35-999D-2DC8D5393525 > /usr/lib/system/libsystem_blocks.dylib

  0x7fffacf09000 - 0x7fffacf96fe7 (1158.1.2) libsystem_c.dylib < 5F260836-48E4-3F57-8553-62D2DA228A1F > /usr/lib/system/libsystem_c.dylib

  0x7fffacf97000 - 0x7fffacf9affb (888.1.2) libsystem_configuration.dylib < 67BB9D8B-2430-38AD-81A7-F0EC924B2590 > /usr/lib/system/libsystem_configuration.dylib

  0x7fffacf9b000 - 0x7fffacf9efff libsystem_coreservices.dylib (41.1) < 11F22E6C-0DCB-3699-A4F0-C99E301E56E9 > /usr/lib/system/libsystem_coreservices.dylib

  0x7fffacf9f000 - 0x7fffacfb7ffb (121.1.1) libsystem_coretls.dylib < 8F7E9B12-400D-3276-A9C5-4546B0258554 > /usr/lib/system/libsystem_coretls.dylib

  0x7fffacfb8000 - 0x7fffacfbefff (765.1.2) libsystem_dnssd.dylib < C5FF2025-C60B-39C6-B205-6BF1BC51D1B3 > /usr/lib/system/libsystem_dnssd.dylib

  0x7fffacfbf000 - 0x7fffacfe8fff libsystem_info.dylib (503) < C686B834-5E7D-382C-AF6E-44AB78EE83E2 > /usr/lib/system/libsystem_info.dylib

  0x7fffacfe9000 - 0x7fffad00bff7 (3789.1.32) libsystem_kernel.dylib < 5C68A0D7-C3C9-3E52-B983-EDE9A28AB6FC > /usr/lib/system/libsystem_kernel.dylib

  0x7fffad00c000 - 0x7fffad053fe7 (3121.4) libsystem_m.dylib < E3370D16-EBAA-3C7F-AC56-2D6EAD7DB0A4 > /usr/lib/system/libsystem_m.dylib

  0x7fffad054000 - 0x7fffad072ff7 libsystem_malloc.dylib (116) < 3DD17B88-B7A4-38B9-9E95-AB88E1C3B647 > /usr/lib/system/libsystem_malloc.dylib

  0x7fffad073000 - 0x7fffad0c9fff (856.1.8) libsystem_network.dylib < A8973360-956A-33BF-9971-14D59C84E0D1 > /usr/lib/system/libsystem_network.dylib

  0x7fffad0ca000 - 0x7fffad0d3ff3 (563.1.11) libsystem_networkextension.dylib < 1C551832-9360-36DD-A7BA-52B55A171720 > /usr/lib/system/libsystem_networkextension.dylib

  0x7fffad0d4000 - 0x7fffad0ddffb libsystem_notify.dylib (165) < AF77D471-6B13-36BA-B144-7E7DDB9DBA9F > /usr/lib/system/libsystem_notify.dylib

  0x7fffad0de000 - 0x7fffad0e6fe7 (126.1.2) libsystem_platform.dylib < 884DDF42-3CAE-334A-82CE-965617130FB1 > /usr/lib/system/libsystem_platform.dylib

  0x7fffad0e7000 - 0x7fffad0f1fff (218.1.3) libsystem_pthread.dylib < 050AE77B-4F4B-334A-A5BA-CF0D10AF5304 > /usr/lib/system/libsystem_pthread.dylib

  0x7fffad0f2000 - 0x7fffad0f5fff (592.1.3) libsystem_sandbox.dylib < 90FEF628-316D-3F84-9EF4-F7F510A4FBBB > /usr/lib/system/libsystem_sandbox.dylib

  0x7fffad0f6000 - 0x7fffad0f7fff libsystem_secinit.dylib (24) < A54B8FEF-E792-3C54-8E0B-E80A376662F2 > /usr/lib/system/libsystem_secinit.dylib

  0x7fffad0f8000 - 0x7fffad0fffff (532.1.1) libsystem_symptoms.dylib < B26F656E-94F9-3834-9B03-51C4FF11D1BF > /usr/lib/system/libsystem_symptoms.dylib

  0x7fffad100000 - 0x7fffad120ff7 (518.1.16) libsystem_trace.dylib < C3CDF7BC-CA3D-34F5-ADF8-46AAAB0B47F8 > /usr/lib/system/libsystem_trace.dylib

  0x7fffad121000 - 0x7fffad126ffb libunwind.dylib (35.3) < 9F7C2AD8-A9A7-3DE4-828D-B0F0F166AAA0 > /usr/lib/system/libunwind.dylib

  0x7fffad127000 - 0x7fffad150ff7 (972.1.5) libxpc.dylib < 2A901937-48E1-3BF2-83F1-2431156D82B7 > /usr/lib/system/libxpc.dylib

  Model: MacBookPro9 2, MBP91.00D3.B0D of BootROM, 2 processors, Intel Core i5, 2.5 GHz, 4 GB, MSC 2.2f44

  Graphics card: Intel Graphics HD 4000, 4000, Intel HD graphics card integrated

  Memory module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343235533641465236412D50422020

  Memory module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343235533641465236412D50422020

  Airport: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.21.171.10.1a16)

  Bluetooth: Version 5.0.0f18, 3 services, 27 aircraft, 1 incoming serial ports

  Network service: Wi - Fi, AirPort, en1

  Serial ATA Device: APPLE HARD HTS545050A7E362, 500,11 GB disk

  Serial ATA Device: HL-DT-ST DVD - RW GS41N

  USB device: USB 2.0 Bus

  USB device: Hub

  USB device: FaceTime HD camera (built-in)

  USB device: USB 2.0 Bus

  USB device: Hub

  USB device: Hub

  USB device: Apple keyboard / Trackpad

  USB Device: IR receiver

  USB device: Hub BRCM20702

  USB Device: USB Bluetooth host controller

  USB device: USB 3.0 Bus

  USB device: USB 2.0 FD

  Bus crush: MacBook Pro, Apple Inc., 25.1

  Can someone help me get QuickTime to work again?

  QuickTime Player should be in the folder Applications, not the desktop computer.

  Try to open QuickTime from the Applications folder instead of the icon on the desktop.

  You can also Safeboot the computer and see if it opens. SafeBoot blocks 3rd party apps/process that could be the cause of QuickTime to fail. Restart the computer and hold down the SHIFT key until you see a progress bar. Once in Safeboot, the computer will say "Safeboot" in red letters at the top of the screen. Try to open the application again.

  If it still does not work, try to open QuickTime in another user account. If this does not work on all user accounts, you might have to reinstall the OS. Built-in applications are provided with the Mac OS installer.

• iPhone 7 more lightning helmet problem

  Here and there, whenever I make a phone call from my iphone 7 more with the headset connected, the person on the other end could not hear my voice. I noticed it mainly to use facetime audio also. I was wondering if someone else has the same problem, I am!

  Hi Chase215,

  Congratulations on your new iPhone 7 more! It seems that when on an audio FaceTime call, the person you speak with the difficulties is to hear you. Your iPhone has several microphones. Using the link below can help you with troubleshooting microphones, so you can have it works as expected.

  Get help with microphones on your iPhone, iPad and iPod touch

  Please use the Apple Support communities to post your question.  Enjoy your new iPhone!