Factory restore process is stuck at 0% of the installation of programs

Original title : Computer problems

my computer is not usable at the moment

am using another computer, I have a sony vaio FW series, I wanted to finish restoring my computer
so when turn on I pressed F10 to open the vaio recovery center that was clicked full restores
When he finished it restarted my computer, that led me to a screen saying installing programs and software with another windows saying default 1
I think as its supposed to install there all the other program provided with the operating system but its still at 0% saying: copy of c files: drive hours it stuck there
When I force restoring my computer it says: windows setup was unable to restart facilities but it happened over and over again
Pls help
It would be greatly appreciated

I suggest that you contact Sony technical support.  You may have a hardware problem.

Good luck.

Tags: Windows

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