failed installation/adding a device

After the upgrade to Windows 7 (32 bit), the icon of the printer (HP Photosmart Premium c-309 (a) could not be found.  Also, when I try to import images to Picassa, my printer is no longer listed as an option.  I tried to reinstall the software through the network and was able to complete the installation, except for 'add a device' (so chose the option to install it later).  Despite the installation indicating he acknowledged my printer, I got "network diagnostics failed and a component is missing... reinstall the software" error message whenever I tried to add the printer.

Hello..

try this one...

Uninstall any program printer Hp remaining on your system...

1. click on the windows logo or button-on start the search box or run - type in %Temp%, press enter

2 find the 7z on TEmp files folder.

3. open & folder z and search for util util-open look for folder - open CCC ccc folder loofk to uninstall3.

4 go to uninstall level 3 - restart the computer - go to the folder %Temp% trhen delete tye 1 7z - to the same process for the remaining 7z open folders util-ccc-uninstallL3-restart Pc and delete the folder you 7z

5. Once Your ' e fact-go to add or remove programs or programs and features to uninstall the printer software Hp remaining... and then you restart pc again...

Before you reinstall the printer, follow these steps:

  1. Click Start and then click run . The run dialog box opens.

Tags: HP Printers

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