Failed to connect to Server Provisioning OTP-S5100

Netflix and other internet applications worked fine on my BDP-S5100 player this month... but when I tried to connect last night, I received a message "a network error occurred." When I checked the system information, I got the dreaded "Provisioning Server Connection Status: failed" message.

Software version: M15. R.0179

Device ID: B0:00:02:48:C6:F6

LINK connection status: successful

Provisioning Server Connection Status: failed

ESN: SONY013BDBKL000595Z91Z8JZXY0YKDH

Netwrok connection status shows that I am connected through my Wi - Fi network.

I poured on the forums and none of the proposed solutions to this problem have helped (reset the player to the factory setting, disconnected the drive, etc.). I only managed to destroy the list of compatible services internet. It does not connect even to check if there is an update of the firmware ("Connection status cannot be confirmed. Unable to communicate with the server. Please try again later. »). Also, I restarted the modem and the wireless router, nothing helps.

Funny, it is... I have this same exact player in my room and that you connect very well to the content of the internet (Netflix, etc.).

Any help would be appreciated.

Hello

I see that your firmware is not updated.  Please update M15. R.0197, you can follow the instructions on the tab drivers & software http://esupport.sony.com/US/p/model-home.pl?mdl=BDPS5100 of eSupport site.

Many times you can not broadcast specific content without going through the most recent firmware.

Thank you

Tags: Sony Products

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