Failed to initialize my newly bought external HD 500 GB

Hi all

Just bought me a new disk 500 GB from Toshiba external hard. That I connected, following the instructions (in XP Pro), everything is fine. The system then asked the password to access the drive. In the manual they say it's fixed to '12345' by Toshiba. But when I enter it, it says it's an invalid password! So I cannot access the drive, or change the password to a new...
Pls help, because at the moment, I can't use the HD as I wanted ;)

Kind regards

Ronny

Hello

Several weeks ago, I visited the laptop dealer and have tested the external 500 GB HARD drive.
I was very surprised because of the access password initially. After a search on the HARD manual disc, I found this password and I was able to connect.
I remember exactly what password string I used but as you have already said it was something with 12345.

Unfortunately the change of password is not possible.
There must be a bug in the software. But this information, you will also find in the HARD drive manual. Check it!
However, I would not recommend controlled again the password and if it does not, you contact the dealer and replace

good luck my friend

Tags: Toshiba

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