Failed to load microsoft Windows 8 KB3000061 update file

I had Microsoft help site trying to solve this problem after paying $120 and 6 hours of scanning, virus check etc, that my computer came A1

The suites of advice, say that this file is corrupted, but I can't get a response from anyone to date HELP

Microsoft says this is a file for 8.1 and HP says that's for 7

The Sydney Bureau said do not worry it is common and don't download for 2 weeks when we can all go!

Hi Desmond,

Thanks for posting your query in Microsoft Community Forum. I really appreciate your efforts to solve the problem.

I would like to know some information about the problem so that we can help you better.

You receive an error code when you try to install KB3000061? If Yes, what is the exact and complete error message you get?

This problem can occur because of corrupted Windows update registry files. So, I would suggest trying the following methods and check if the problem persists.

Method 1:
Troubleshooting of Windows update run and check. Please follow these steps:

a. press Windows + W keys, type Troubleshooting in the search box and press ENTER.

b. click on 'show all' and then click 'Windows Update'.

c. click 'Next' and follow the on-screen instructions.

If this does not help, then use method 2.

Method 2:
Delete the corrupted registry entries and then try to reinstall KB3000061. Please follow these steps:

a. press Windows + R keys, type regedit into the run window and press ENTER. The Registry Editor opens.

b. navigate to the location registry entry to the following address:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT

c. remove all registry entries in "WINEVT". Right-click on the entry, and then click 'Remove'.

d. close the registry editor and restart the computer.

Now try to install KB3000061 from this link:
Update security for Windows 8 for x 64 systems (KB3000061)
http://www.Microsoft.com/en-US/Download/details.aspx?ID=44447

Note: Serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
http://support.Microsoft.com/kb/322756

Hope this information is useful. Let us know if you need more help, we will be happy to help you.

Tags: Windows

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