Failed to open or use programs

Hi I have a problam whith my windows 8. Nothing in... just, I open facebook and some programs... but I can't change the pictures on desctop. and can ' t also change color windows or menu.» can not use nothing... hope someone will help me)

OT: salvation

Hi Aliozon,

1. don't you make changes to the computer before the show?
2. that you get an error message or error code when you try to open?

The problem may occur for several reasons. I suggest you try the following methods.

Method 1:
Step 1:
I suggest to start the computer in safe mode with network and check if the problem persists. Safe mode with network Windows starts in safe mode and includes the network drivers and services needed to access the Internet or other computers on your network.

Start settings for Windows (including safe mode)
http://Windows.Microsoft.com/en-in/Windows-8/Windows-startup-settings-including-safe-mode

Step 2: If the problem persists, then the question also could be due to some third-party programs, the origin of the problem. Clean boot helps eliminate conflicts of software that occur when you install a program or an update or when you run a program in Windows. You can also troubleshoot or determine what conflict is causing the problem by performing a clean boot.

How to perform a clean boot in Windows
http://support.Microsoft.com/kb/929135

Note: Follow How to reset the computer to start as usual after a clean boot troubleshooting article KB929135 to reset the computer in normal mode.

Method 2: I suggest you for online virus scanner to make sure that this computer is not affected by the virus.

The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.
http://www.Microsoft.com/security/scanner/en-us/default.aspx

Note: 1) the Microsoft Safety Scanner expires 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.

2) if you run the virus scan of the program which is infected with the virus will be deleted. Therefore, reinstall the program. Also, if files and folders are affected by the virus, while they might even get deleted.

I hope this helps. Let us know if you have other problems with Windows in the future.

Tags: Windows

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