Failed to start the test

I have a hp pavilion g7, Windows 7

Starting tonight, my laptop fails to start and freezes on the "getting started" page view. After several of the recommended options, I ran the test that does not start.

The display screen reads-
Memory test: past
Smart check: past
Dst short: failure

Failure ID: GU6E00 - 63479 L-MFPX01-60TP03
Product ID: A7A44UANBA

Hard drive 1

Starting test: failed

Where should I go here for this problem?

Hello

Error code 24 characters for short drive Self Test (DST) would indicate that hard is defective and must be replaced.  It is also compatible with startup problems you describe.

If your laptop is still under warranty, contact HP and arrange for the disk replaced - you can check the status of your warranty here.

If you live in the United States, contact HP here.

If you are in another part of the world, begin here.

If you are out of warranty and you want a guide on replacing the hard drive you, please let me know...

Kind regards

DP - K

Tags: Notebooks

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