"Failed to update" Adobe Creative Cloud

I'm a Mac 10.8.4 user

I followed the instructions for updating the CS6 applications, but this results in the message "Failed to update" after the download and installation.

"Error enccountered during installation. (U44M1P7) »

The Setup log seem to indicate a problem with the CS6 extensions Manager.

"DW050: the following payload errors were found during the installation:

19/06/13 12:45:18:971 | [WARNING] |  | OOBE. OF |  |  |  | 4000 | "DW050:-Adobe Extension Manager.

CS6 extensions Manager is not listed on the Site of cloud and there's no unistall

Should I remove it and try again, or does have a better suggestion.

Mark

Hi Mark,

This Help article refers to the error message you are getting.  Let us know if this solves your problem, or if you still have problems: http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html

Tags: Adobe

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