Failure of the attempt to retrieve ENVY 17-j053ea

Hi, I have a HP ENVY 17-j053ea I had to buy recovery disks for. I have used several times recovery disks following different instructions and using various BIOS settings and have been in 3 different chats with HP but I still get an error message. In the last cat HP told me that I should take the laptop to the retailer who should repair/replace for me and if they are not then contact HP chat.

The error message is a dialog box with a black background entitled "Recovery Manager" and the message said: "the recovery attempt failed. Select one of the following buttons:' where the buttons 'Save Log', 'Détails' and 'Retry '. If I click on 'Retry' he invites me to insert the disc 1 again once (at the stage of receiving this error message the two discs have already been used) and if I click on 'Détails' a file named 'CTOERROR.flg' opens in Notepad and contains the following text:
ChkErrBB.CMD: Detects an error in the PININST_BBV.
ChkErrBB.CMD: Check c:\system.sav\logs\BurnBootWarn.log
ChkErrBB.CMD: or, visit c:\system.sav\logs\BurnBootMerge.log

Is there anything anyone can offer before returning the laptop?

Enter the BIOS and reset the date system from the laptop to the 14/01/2014. Run recovery. When you get to where you're askedif cane for laptop with additional support, remove the recovery media and let the computer restart.

You may need to run the recovery once more and reset the date to 01/01/2014 system. I did five + overlays on my spectrum 13 HP TouchSmart Ultrabook current of loan product in order to familiarize yourself with the process when a GPT disk is involved. Whenever it took me three times to achieve a factory recovery image.

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