Failure USB port?

Similar Questions

• HP Envy x 360 (M1V68UA): USB Ports all failed - resembled HW failure, but resolved by reinstalling a driver

  This post is an explanation of the complete absence of the laptop (2.0 & 3.0) USB ports and the later hotfix.

  Suspecting a hardware failure, I ran the Diagnostics UEFI and received confirmation of a default by a character 27 failure code.  This type of information is supposed to be useful to someone, but I couldn't find any documentation on this failure on the Web code and technician HP customer care has never offered an explanation.  The ID of the failure, I received was:

  0GF87X-7NW88A-GXGJMF-8D3Q03

  I made arrangements to ship the laptop to HP repair, but while waiting to receive their shipping box, I continued to research.  I happened to run System Mechanic from iolo and noticed a tool "Toolbox |" Recover | Troubleshooting of the system"that took me as a result of convenience store window 10.  I ran the hardware and devices troubleshooter, and confirmed a problem with the USB ports.  But, surprisingly, the fix was to install the latest driver for the Intel USB 3.0 eXtensible host controller (USBXHCI. (SYS).

  Once the driver has been reinstalled, the USB port problem has been resolved.  He worked for 3 days and I was able to back up my laptop on an external hard drive into a USB port, as I usually do.

  So if you see a problem with your USB ports, which can resemble a hardware failure, it is better running of the utility window hardware & peripheral troubleshooting.  It can save you an unnecessary repair work.

  Best regards, Mike
  
  

  @mike_d177

  Welcome to the HP Forums
  
  I would like to take a moment and thank you for the use of this forum, it is a great place to find answers.
  You have the best experience on the HP forum, you can also visit our Guide of Forums from HP for the first time here? Learn how to post and much more.
  
  As I understand it you had conducted a test of material using the UEFI diagnostic tool and received a failure ID, however, you install the latest driver and solved the problem.
  
  I'm glad that worked for you, even if you keep the only common, the ID of the failure you captured represents a "Communication error" device on devices such as GPS, switch and/or USB, HUB, Modem, network card, network drive, PCI, PCMCIA card.

  Install the most recent driver is one of the first steps to solve the communication error, however, if the problem is intermittent because it sometimes a repair would be the best way to go.

  Click here to see details on the HP Service Center.

  If you are unable to reach a resolution, please click on accept the Solution to help others with similar issues.
  If you like my assistance, please click on the thumbs up icon.
  The two icons are below this post.
  
  Have a good day Ahead.

• On the Satellite P300-172 USB port failure

  I bought this laptop in August 2008, I had no problems with it until last week when the USB port I plug the mouse in stopped working.
  I changed to the following, it also wasn't work, but one of the other side worked ok. Use the computer laptop all that evening, the next day it would not start, just got a whole screen, that came out and it turns off, back on, power lights all came, but just a blank screen. I noticed that the area round the s defective USB was really hot in a few minutes.

  According to me, the failure of USB caused a significant fault, motherboard maybe.
  I paid a lot of money for this laptop and I expected to last more than 13 months. I tried to call Toshiba but I can t live without it repeat press this button for the Department you want, but whatever the button that you press it back to the original message.

  If he had an idea of what could be the problem with the laptop and he thinks that too much power going to him, asked a computer engineer.

  Someone at - it an idea what could be causing this, I am housebound and rely on the internet.

  Hello

  His pity to hear that your laptop has started to malfunction, but a hardware malfunction can always happen. Generally, you should contact the ASP (certified partner) in your country for assistance.

  I put t know where you are but I found this page from Toshiba Europe ASP database:
  http://EU.computers.Toshiba-Europe.com-> support download &-> find an authorized service provider

  Regarding your question.
  In most cases, the higher internal temperature might be the reason for this closure downs.
  Portable media some sensors that would power the laptop off to prevent material damage the temperature can increase because the cooling modules are blocked because of the dust and debris also use of non-Toshiba graphics card driver can cause problems of graphics so it s always advisable to use the graphics drivers from Toshiba.

  In any case it seems that your laptop needs expert help then get in touch with ASP in your country and ask for more details.

• USB ports all failure Tecra S1

  Hello

  my old Tecra S1 video card died last week and I managed to find an another identical Tecra S1 very cheap.
  I swapped my portable hard drive in the new computer and everything works fine apart from any of the USB ports work.
  Food sent to external drives USB but my computer does not recognize one of the 3 USB ports at all.

  I tried to remove / replace the drivers but no change.
  Also as I had my same old laptop for spare parts I have even replaced the USB turntable (as one of the original USB ports has been damaged) but still no change.

  Could this be something to do with the version of the BIOS on the laptop as surely everything else should be already on my hard drive?
  Maybe my old laptop had an older BIOS which might make a difference?

  any help would be gratefully receieved as I looked the net but don't have anywhere!

  Thank you very much
  Ian

  Hello

  First of all, you aren't sure if the USB port hardware is ok for this second Tecra S1. Right?
  So, theoretically, it might be a hardware and software problem.

  Generally, the USB ports are controlled by the chipset driver.
  You replaced the HARD disk where the operating system is already installed
  I think you should try to install the operating system once more on this second Tecra S1.
  Then you should check the Device Manager if all the USB ports have been recognized correctly.

  If the USB ports would be NOT visible in Device Manager, then I would tend to a hardware problem

• Tecra 9000 USB port failure

  Hello Helpers,
  My Tecra 9000 IGH with Windows XP model has two usb ports dead and taken from mouse. From what I've read, it's a defect with this model. The USB ports are on a separate module that is plugged into the main Board.

  Is the fault on the set of the USB module or on the main Board or the fault lies in the power plug. Is the fault of the joints for example dry easily repairable, where a quick touch of a soldering iron can redo them. Does anyone have a circuit diagram which would make tracing easier fault.

  I had partially circumvents the problem by using a USB card, but this often causes freezing the computer and my laptop hard drive will not work with it.

  Any help appreciated.
  Linlithgow your sunny.
  Derek

  Hello Derek

  On this path, it is not easy to say what the problem is here, but I guess there is a contact problem. It is really not easy to say it's the problem motherboard or separate module itself. I think that it should be checked on professional way.

  The second problem is the scheme of construction. As far as I know that is not a public document and you'll be lucky if anyone has it for you. I know that you will not be satisfied by my suggestion, but I think the best way is to communicate with the technicians and talk with them. Maybe there really small problem and can be cheaply repaired.

  Good luck!

• Failure of USB ports after installing HP PSC 2510 wireless

  Just installed a HP PSC 2510 printer / scanner by using the wireless network on a Toshiba Satellite P10 using Windows XP Home SP2. After rebooting the system, all USB ports not recognized by any device. Assistance service HP told us to uninstall SP2 that we did, but still no USB.

  Have checked to see if all the USB drivers are on the computer and they are. Have uninstalled and reinstalled all USB drivers without success. Still no recognition for any device.
  Have checked to see if THE system BIOS is enabled - it is!
  Help! Any ideas?

  Hi sax,.

  First that I want to know y at - it problems with your HP printer. You can print all your documents? You use the printer for wireless data transfer or you make the USB connection?

  If I understand you right in Device Manager there is no problem, but you cannot use the USB Ports. What are the USB devices was not recognized?

• Dock Station LE877AA #ABA: EliteBook 2560p Dock Station LE877AA #ABA: failure of USB Port

  Dock Station LE877AA #ABA comments

  Power button on the laptop dock turns: mouse USB LED lights at the start but cuts when windows starts.

  * Mouse works when connected directly to the laptop (the mouse is good and not the question)

  * When it is docked, ethernet LAN card is working properly

  The dock audio port works correctly with a helmet

  DisplayPort product dock image on HD TV

  What can be done to "activate" USB ports: is there something that I missed?  An action diagnosis of suggestions or questions are appreciated.  Thank you.

  UPDATE: Screenshot of the System Device Manager anchored.

  

  United Nationsversion anchored: has no 'unknown device' http://s6.postimg.org/u4338ky9t/snap00242.jpg .   Now you're wondering how to find the driver: disk comes with docking station doesn't have a drivers...

  Although I have installed the first set of drivers, I ended up click with the right button on the "unknown device" in Device Manager and install the "Generic USB hub" and it works now.

  Thanks for the answers!

• I have an imac 27 "... on power there is no signal to startap, usb ports are not working and its deadlock with the logo of the Apple with the circle of rotation... Help, please

  I have an imac 27 "... on power there is no signal to startap, usb ports are not working and its deadlock with the logo of the Apple with the circle of rotation... Help, please

  Wake the computer to your Apple store or Apple authorized service for the service provider. He probably suffered a hardware failure.

• Satellite M30x not recognizing not all USB ports

  My Satellite M30x has recently ceased to recognize all USB devices are connected that he, being a huge super biff computer I can only assume all my USB ports are totally exhausted.

  If anyone has any other theories id be more than happy to hear... Thanks :)

  Hello

  Something similar happened on my laptop. The laptop has stopped to recognize the external device (USB HDD). Someone told me that it happened because I used the safely remove. Usually, if you want to for example disconnect the USB HDD or USB key, you must use the remove before disconnecting the device from the laptop.
  I just deleted all ports USB device and Manager after restarting the laptop operating system recognized all the USB ports again. Further, I have connected my external HARD drive, and it worked!

  I put t know which external USB devices you use, but sometimes the machines cannot be allowed because the ports USB don t provide enough power.
  In this case, you can disable the mode without power failure in the USB hub properties in Device Manager.

  Good luck

• Pavilion 15: HP not Pavilion no USB port works, that means UEFI diagnostic code

  All USB ports stopped working (as in no popup when it is plugged in and the devices get not power port).

  I did all the thingsm usual as uninstall drivers and re - detect.

  USB port running in UEFI test, I get the following for all three ports

  ID 0URK1V-75E89A-MFPV6J-8D4E03 FAILURE

  FAILURE IF G5FF00EA #ABU

  Searching the Web I can't find what do these codes mean someone at - it a pointers please?

  Thanks in advance

  A hardware failure in the usb on the motherboard controller chip, which means that it needs a new motherboard. Are you still under warranty?

• Satellite M30X powers off the power when you touch the USB port

  Hello everyone, just registered and it is the first problem:
  As there is no general hardware forum, I post my problem here.

  I got it twice, my laptop
  (Product: Satellite M30X, Version: PSA72E - 008010GR) just went completely off.

  Motherboard:

  NorthBridge: Intel i855GME
  SouthBridge: (ICH4-M) of 82801DBM LPC Interface Bridge
  Motherboard model: Toshiba EAL20

  USB:

  82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) USB UHCI controller #1-3
  Version: 1.0
  Interface: UHCI
  Frequency: 48 MHz

  82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) USB 2.0 EHCI controller
  Version: 2.0
  Interface: EHCI

  I have the latest Intel Chipset drivers installed and Windows XP Home SP3 with all updates.

  Once when I hit just the back USB ports with a USB plug, the other time when I unplugged my bluetooth key (climbing din't remove it).
  There was no blue screen or message of any kind, not even in the registry after you start the system again or this fatal system error box when you start after a system error.

  Just a total failure. But it works fine the rest of the time. I also tried to remake the script, but it didn't work.
  I have cleaned with a vacuum cleaner to remove dust and has taken a good look, but saw no difference to the side track.
  Maybe the clamps of the wand to shield a little more out to the contact pins on the rear.

  What bothers me a bit, it's some time ago, I had the laptop one computer my knees and I forgot that a memory stick has been connected to the rear. The stick was pushed up and was slightly damaged.
  Still works well. Now for me, that I broke the USB port Insider somehing.
  I could not determine also the loose parts or unfirm at all.

  Y at - it there, diagnostic software that measures the motto of the port or power problems?
  I have a multimeter, fetch short-circuits with it?

  I saw a package of drivers Intel for USB 2.0 over there, but I can't find it on their page, advice?

  Thank you very much for your help, I just wanted to update my RAM and now I am not so shure if my laptop will last the next week.

  Fabian

  Hello

  I put t know any diagnostic software that could analyze this question, I think that a technician of the ASP may be able to provide exactly this question results

  > What bothers me a little is that some time ago, I had the laptop and my knees and I forgot that a memory stick has been connected to the rear. The stick was pushed up and was slightly damaged.

  I think this might be the reason why the laptop stopped while you touch the USB port eventually ports were damaged by using the memory stick, this could cause the laptop off

  However, what we can do is to provide some suggestions and assumptions
  It you want to know why this is happening exactly, then you need to contact a technician laptop for a control.

• Satellite C660-258 Series USB ports

  Well basically one of my USB ports, the closest for me to be more precise is reported missing.
  At first I thought that the USB slot might be brouilla somewhere, somehow, but after watching upstairs and downstairs I found nothing.

  I have absolutely no idea what happened because the day before, I had been using my USB slot perfectly and the next I'm going to use it and it is not what makes me very suspicious of how these Toshiba laptops are set up since I was the only one who uses the thing.

  I resorted to my 2nd USB port which worked for about 2 weeks after another the disappeared but now it has also stopped working and I need some advice on the question of whether I can restore the other somehow or if it could be physically damaged in some way.

  I rang Toshiba while my laptop was still under warranty on it, but they told me the usb slots are not covered by the latter and told him it could be quite an expensive repair because the ports are connected to the motherboard. I don't want to really folk big money to solve this problem, given A) I don't think I can afford it & B) I don't feel like paying a large sum of money, because frankly I didn't use excessive force for her to get out or get pushed in which really makes me the issue of making the laptop.

  Can someone give me advice on what I could do because I rely heavily on my USB ports/slots

  > I rang Toshiba while my laptop was still under warranty on it, but they told me the usb slots are not covered by the latter and told him it could be quite an expensive repair because the ports are connected to the motherboard.

  This is nonsense if the warranty is valid, any part of the material is covered by the warranty so its no matter if the USB ports are defective or other parts if there is a hardware failure, the service partner should set free.

  But in your case I would guarantee that it is really a hardware failure
  Take a recovery disc or use HARD drive recovery option to put the laptop back to factory settings.
  If the USB ports wouldn't even using the pre-configured Toshiba system, then hardware problem might be possible

  In this case get in touch with the Toshiba ASP in your country and ask for help.

• On Satellite Pro A300-13Y USB port problem

  I have a Satellite Pro A300-13Y with 4 USB ports. The USB ports of two right don t work. I bought this phone recently (2-3 weeks ago). It has a Windows Vista Business SP1 on it. I put chip in utility installed on it, I checked the Device Manager and tried to find driver for it but I couldn't solve this problem.

  So I called Toshiba service dek, they say that I need to install new standard to factory install to see if it can be solved. But I don t find it the best way and I have some applications installed on it and get some info on my laptop, so I would find another way to solve this problem.

  Also, I think it might be a hardware problem. Can someone show the way in which I can find or fix this? I can also send it to guarantee, but I made a mistake and if there is not a hardware problem that I have to pay for it.

  Hello

  I know it s not the best way, but it's the only way to exclude a hardware failure. If after a recovery of the won´t of USB ports not work then you can send it to repair without being in doubt that they will charge you for the repair.

  Welcome them

• HP pavilion 15-n001: all 3 USB ports not working not

  my new hp Pavilion 15-n001, suddenly all 3 USB ports do not work. Help me solve this problem

  Have you checked the status of the warranty that I asked?

  The resolution of the issue will be a replacement of the motherboard equipment.

  Contact HP support for warranty repair and provide the code to hardware failure.

  Let the technician customer you talk with know that you came here for help.

• Test product with USB Port

  Hello world

  I'm working on a project that requires testing in the production environment.

  These products have USB Port, and the only way that we can talk to the product is via the USB Port.

  The USB port inside the unit under test uses a USB to Serial Converter of FTDI chip.

  The problem is that every time when a new branch produced on the tester, windows detects it and takes its time to install the drivers, which leads to a long cycle time. Once the drivers are installed, configure the FTDI chip for the description of the product!

  After you have configured the FTDI chip, we configure the microcontroller on the product speaks through the FTDI chip.

  Is there another way this communication could be achieved, I mean using any other platform shipped, or if some how the process can be accelerated on windows?

  Any ideas would be appreciated.

  Kind regards

  Try to add a Windows registry entry:

  Windows Registry Editor Version 5.00

  [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\UsbFlags]

  "IgnoreHWSerNum04036001" = hex: 01

  0403 6001 and corresponding to the ID of the seller (hex) corresponds to the product ID (hex)

  I used this hack successfully on test machines that go to USB FTDI serial front controller.

  Edit:

  As a side note, if the device is plugged into a different port, Windows will "load drivers" and give it a new COM port.  Take care, he still has the same physical connections and verify the port assignment after replacing the USB hubs, etc. of power failures.