False virus for AVG problems
I had a virus AVG 'false '. He resumed and me locked out all my programs (except it would allow me to open a browser because he wanted me to go to his site and 'buy' his removal program). I don't have that. After fruitless attempts to remove it otherwise, I rebooted in safe mode and restore my computer to a configuration earlier and restarted in normal mode. My computer seems to agree and operates fully in all abilities - I thought that fixed the problem - EXCEPT now I can't open and run moy. She is turned 'off' and does not allow me to 'works '. I tried to download other programs such as Spybot, Viper, Malwarebytes anti virus. I'm coming to the party 'run program' installation and nothing more happens. Someone told me that I have to go into my registry and remove the H_Keys virus, but I (1) do not know how to and (2) not sure if that will fix the problem. Again, my computer works very well and all the pop ups virus telling me that I got the virus has disappeared, but I'm uncomfortable, internet connection not knowing if it's really gone and do not have a security against new viruses. HELP PLEASE...
In addition, for full scan online you can use:
http://OneCare.live.com/site/en-us/default.htm
Run in safe mode with networking
Tags: Windows
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What is the full error message that you receive?
I see a similar problem discussed on the Avast forum, you can follow the steps mentioned in the link below to uninstall Avast
How to uninstall Avast using aswClear.exe:
http://www.avast.com/uninstall-utility
Avast forum link
http://Forum.avast.com/index.php?topic=41526.0If you have problems updating AVG anti-virus, you can check with the manufacturer of the program for known problems
http://www.Avg.com/us-en/supportImportant: This response contains a reference to third party World Wide Web site. Microsoft provides this information as a convenience to you. Microsoft does not control these sites and no has not tested any software or information found on these sites; Therefore, Microsoft cannot make any approach to quality, security or the ability of a software or information that are there.
For your protection of computers and security, it is recommended to have security software installed.
Thank you, and in what concerns:
Ajay K
Microsoft Answers Support Engineer
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