Family Tree Maker does not.

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• Family tree maker does not connect to internet

  I HAVE WINDOWS 7 MY FAMILY TREE MAKER PROGRAM COLLAPSED NO INTERNET CONNECTION TO CONNECT TO THE INTERNET, WITH THE MESSAGE
  (WHERE IT IS) OR FIRWALL BLOCKED ACCESS (FIREWALL IS NOT ENABLED)

  Hello

  1. Able to connect to the internet do you use Internet Explorer and other Applications?
  2. Did you get the program to connect to the Internet earlier?
  3. I know the error message right that you found when you connect Internet fails with the program?
  4. What antivirus do you use?

  Step 1: To disable the anti-virus program to check if his conflict with the program.

  Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

  If the issue is resolved by disabling the Antivirus Software, contact the seller of antivirus protection for further assistance regarding this issue. »

  http://www.familytreemaker.com/support/contact

  Step 2:

  Open a port in Windows Firewall

  http://Windows.Microsoft.com/en-us/Windows7/open-a-port-in-Windows-Firewall

  If the problem persists, then contact family tree click the link below:

  http://www.familytreemaker.com/support/contact

  It may be useful

• Family tree software does not run on Windows 7, Help!

  I use a PC running XP for my family tree research and wouldn't buy a laptop to facilitate this, but the software I use--Family Tree Maker 2006 - doesn't have a patch of windows 7 and Family Tree Maker say they have no intention to create one, too much work for them apparently.  I bought and tried the new FTM versions that work on Windows 7, but doesn't like them.  Can I buy a Windows 7 laptop and 'swap' of Windows 7 for XP? Do I have other options?  Do I have to buy a second-hand XP laptop?  I also use a scanner LIDE60 cannon that seems not to have an upgrade to Windows 7. Any advice would be great.

  See you soon

  Bob

  Hello

   
  Method 1:
  You can make programs designed for older versions of Windows to run in Windows 7. Check out the link and check.
   
  Make older programs in this version of Windows
  http://Windows.Microsoft.com/en-us/Windows7/make-older-programs-run-in-this-version-of-Windows
   
  Method 2:
  If your laptop has windows with the professional, Ultimate or Enterprise version, you can install XP mode on it. Check out the link:
  Windows XP Mode
  http://Windows.Microsoft.com/en-us/Windows7/products/features/Windows-XP-mode

• Error - 'Auntentication with the server failed. Family Tree Maker software does not connect on the Web dashboard.

  Original title: Family Tree Maker does not connect on the Web dashboard.

  My Family Tree Maker 2009 does not connect to the Internet comes up with the message which is cannot authenticate the server, but it tells me that my version is up-to-date.  He has always worked so far? Comes with the following message if I try to do anything that involves the net.

  "Auntentication with the server failed.

  Hi HelenTL,

  You did changes to the computer before this problem?

  If you have any software security & firewall installed, disable them temporarily and check if the problem persists.

  
  Note: check to allow them back on the computer after you complete these steps.

  Hope the helps of information.
  Please post back and we do know.

• My Vista SP1 is not compatible with my Family Tree Maker version 16. __

  I have the program windows Vista SP1 and my Family Tree Maker version 16 is not compatible with it. What should I do so that I can use this program on this Vista computer? Thank you

  Hi tondsmith,

  Family Tree Maker is compatible with Windows XP? (You don't actually say if it worked on Vista but is no longer works since installing SP1). If this worked on XP and then try to install in compatibility mode.

  1 / locate the "setup" for Family Tree Maker file and right-click on it.

  2 / in the drop-down menu, click Properties.

  3 / in the Properties window, click the Compatibility tab.

  4 / in the compatibility window you will see a section (top) marked 'compatibility mode '.

  5 / in this section, you will see a box with the words "run this program in compatibility mode for" to the right.

  6 / click in the box to appear a "tick".

  7 / in the dialog box below, you should see "Windows XP (Service Pack 3)."

  8 / If you don't see it, click the arrow to the right of the box and select Windows XP (Service Pack 3) from the drop-down list.

  9 / Finally, click OK.

  10 / your Family Tree Maker software should now begin to install in compatibility mode for Windows XP.

  If this does not work (it usually works) then you may need to upgrade to a version of Family Tree maker that supports Windows Vista.

  This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

  John Barnett MVP: Windows XP Expert associated with: Windows Desktop Experience: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

• Family Tree Maker not compatible w/Vista

  Just bought new computer and you want to do the work that I did on my family tree.  Went to install Family Tree Maker 2006 and I get a window that this program is not compatible with Vista, click and get the free update, but nothing happens.  I'm using Vista SP1.  I need to download this, please!

  You do not get the update for Microsoft's "Family Tree Maker".

  You contact the manufacturers of "Family Tree Maker".

  http://www.familytreemaker.com/

  See you soon. Mick Murphy - Microsoft partner

• When you try to reinstall Family Tree Maker version 9, I can't go past a required DLL file error message. LTKRN10N. DLL was not found.

  Family Tree Maker no longer supports this version, but I don't want to upgrade to a new complex program.  Do a search, I found a page of FTM, who explained that the program needs a set of files to display and manipulate images.  These files are supposed to be installed as a group and the software will check for one of them.  Support provided FTM one page set of measures to "solve" the problem, but it did not work for this version.  Supposedly, the file is found somewhere in Windows.  I'd appreciate any help.

  Hi bendtraveler,
   
  As there is a specific problem of the program, I suggest you to contact the manufacturer of the program for better assistance on this issue since it is not related to Windows.

• My Family Tree Maker 6 2005 version will not work on Windows 7

  I've recently set up a local network with the computer of my husband that is running Windows XP. There our version 6 Family Tree Maker 2005 installed and wish to access it from my new computer running Windows 7. Family Tree Maker, I installed from the original CD (him even that we used to install it on his machine originally), but when I try to open our family through the network, I get the message "the file you are trying to load is from a newer version of Family Tree Maker and cannot be loaded. To upgrade the call 1-800-548-1806 (a number in the United States). I didn't update anything because the two installations of the program should be the same. Help!

  It's just a thought - is - it possible, some time after that you installed version 6 of 2005 on the XP machine that an update of some type has been downloaded or installed to it and so it's actually newer than what's on your disk that you have installed on the Windows 7 computer.  Most of the software indicates the version number detailed in a Help menu and choosing an element of words.  You could try to see if the versions are actually on both the.  As you may know, they have a support site, but it probably won't have a great utility for the 2005 version: http://www.familytreemaker.com/Support

• program guard fence family tree Maker, why?

  Whenever I started with Family tree maker, it closes & I get a message from microsoft that a program unknown if he stops & they will check a solution, but I never get an answer.

  The message "check for solution" actually does not mean that you will get a response. Why they even this false alert is beyond me. Try contacting support Family Tree Maker.

• All shortcuts open with Family Tree Maker

  I was looking for a file. I found it. I chose to open with my Family Tree Maker program. It changed all my shortcuts to be open by the Family Tree Maker program.

  Original title: some how I screwed up my shortcuts. they try all to open by my Family tree maker program. How can I fix it

  Hello

  • What version of Windows are you using?

  Please see these methods:

  Method 1:

  You can check the following link and try to run the Fixit to solve the problem.

  When you run an .exe on a Windows Vista-based or Windows 7 computer file, the file may start another program

  http://support.Microsoft.com/kb/950505

  Method 2:

  If this does not work, create a new user account and check. If it works in a new user account, then probably your user account have been damaged and would need a fix.

  Create a user profile
  http://Windows.Microsoft.com/en-us/Windows7/create-a-user-account

  Now search for the question.

  Follow the link provided below to fix the damaged user profile.
  http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile

• Error code 404 trying to update Family Tree maker

  Have been looking for Family Tree Maker Update for Vista but it gave error code 404.

  Help, please.

  Thank you in advance.

  Hello

  see if you have a compatible version of it

  http://www.Microsoft.com/Windows/compatibility/Windows-Vista/search.aspx?type=software&s=family%20Tree%20Maker

  If a program is compatible with vista you can try right click on the setup.exe, and then selecting run as administrator

  It is not compatible with vista, you can try running it in a previous operating system mode

  This does not work for all programs

  read the information below

  http://www.howtogeek.com/HOWTO/Windows-Vista/using-Windows-Vista-compatibility-mode/

• To load Family Tree Maker version 16 on laptop with Windows 7 64 bit

  I am trying to load Family Tree Maker version 16 on my lap top. I have Windows 7 64 bit and FTM claims, it does not load on 64-bit.  Whjat I do now?

  Hello howstreet,

  First, check to see if the program is compatible with the Windows 7 Compatibility Center.
  Family Tree Maker is recommended upgrade if your version is earlier than 2008 FTM.

  If you have an older application for Windows XP or Vista, which does not work in Windows 7, you can make it work properly by running the program in compatibility mode.
  1. to start, find the application or the shortcut which is the cause of the problem, and then right-click on it and select Properties.
  2. then, select compatibility in the menu tabs at the top of the properties page:
  3. now check the box run this program in compatibility mode "dethrone" and select the operating system you want to emulate. For most applications, this will be Windows XP SP2. Once you are finished, click OK.
  4. When you then run the application, it must run under compatibility using the OS mode you have selected. If it runs properly, try another selection of OS in step 3, and then try again.

  Run the installer in compatibility mode:
  1 right click on the file icon installation.
  2. click on properties > compatibility.
  3. Select the compatibility mode for Windows XP.
  4. click on OK.
  5. run the installation program.

  After installation, run the program in Windows XP compatibility mode by doing the same thing with the installed program.
  If this does not help, if you are running Windows 7 Professional or ultimate, you can try the program in XP Mode and Virtual PC. If you use the version of Windows 7 Home Premium, you can not use the XP Mode but can perform a search on the internet for 3rd party virtualization programs. You can find a few free programs that are very good.

  I hope this helps.

  Sincerely,

  Marilyn
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• How can I update v16 Family Tree Maker (windows XP) to install on Windows 7?

  My old computer used Windows XP and had Family Tree Maker version 16 on it. I now have a new computer with Windows 7. I tried to install my old program on the new computer. During the Setup process a message came that says that the program is not compatible. Is there a fix, or does that mean I have to buy a new version of Family Tree Maker?

  Try to install in Windows XP compatibility mode. If this does not work, buy the latest version.

• Incompatible program, I have a problem with my ancestry Family Tree Maker program 2012

  I have problems with my ancestry Family Tree Maker 2012 program.  I have contacted ancestry and have tried everything they suggested a fix.  Maybe they thought THAT FTM crashed in windows.  When I click on the FTM icon on my desk a message appears indicating that FTM was badly closed the last time.  He suggests to compact the file, but I can't get open FTM to do this.  The message keeps telling me that Windows has detected a problem and he'll let know me if a solution is found.  When I right click the icon FTM the menu has "inconsistent application" at the top.  When I used the resolution of Windows problems he also indicated an incompatible application.  FTM was working great for me.  Inproper closing was caused by a power failure while I was with FTM.  My computer is a lot of work and is common to the updates being FTM.

  Amy

  Hi amyandre.
   
  Welcome to the Microsoft community. According to the description of the problem, I realized that you have a problem with the delivery of the program Family Tree Maker 2012. I would ask to send us additional information as indicated below to help you better.
   
  1. what version of Windows are you using?
  2 have you made changes on the computer before this problem?
   
  If you are using Windows 7, I suggest you to try these methods and check the status of the issue.
   
  Method 1:
  Keep the computer in a clean boot and check the status of the issue. If everything works well after a clean boot, you can deduce that some third-party services are at the origin of the problem. Continue with the remaining steps to pin-point on the third party service. After find you the program that is causing the problem, you will have to perhaps to update or install a newer version of the program, if you rarely use that you should consider uninstalling the software.
  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7.
  http://support.Microsoft.com/kb/929135
  Note: Please go through step 3 KB to maintain the computer to a normal startup after you resolve the issue.
   
  Method 2:
  Uninstall and reinstall the Family Tree Maker 2012.
  Uninstall or change a program.
  http://Windows.Microsoft.com/en-us/Windows7/uninstall-or-change-a-program
   
  Method 3:
  Install the   Family Tree Maker 2012 compatibility mode.
  Make older programs run in this version of Windows.
  http://Windows.Microsoft.com/en-us/Windows7/make-older-programs-run-in-this-version-of-Windows
   
  If the problem persists, I suggest you to contact the program support.
   

• Family Tree maker invites you to run in the sandbox

  When I try to run my Family Tree Maker or my Quicken programs, sure I wonder run in sandbox. What does that mean?

  Hello

  1 made with Family Tree Maker or my Quicken programs?

  2. you did it all change software and hardware before the show?

  3. are you logged in as administrator?

  Sandbox is the practice of the program running in a restricted security environment, which limits the access permissions granted to the program.

  Try now to the KB article to perform the clean boot:
  http://support.Microsoft.com/kb/310353
  Important: After you use the clean boot in order to solve your problem follow the steps in the "steps to configure Windows to use a Normal startup state" section to start your system in normal mode.