feat. Java/cue2013

seems that my laptop is infected again by that. kind of things. Noticed a small and fast window white while surfing. Don't have the name, or publisher of the thing.

now laptop very slow to respond to the change of page with the mouse.

Hello

Thanks for posting your question in the Microsoft Community forums.

The description of the problem, I see that the computer is infected with a Virus and computer performance is very slow.

I imagine the inconvenience that you are experiencing. We are here to help and guide you in the right direction.

To provide the proper resolution, that I would need more information on your side.

1. what web browser do you use?
2. What antivirus do you use?

This problem may occur due to the infection by the virus.

Method 1:
I suggest you analyze your computer by using the Microsoft Safety Scanner to check that there is no infection by the virus.

Microsoft safety scanner will help us to get rid of software viruses, spyware and other malicious software.

The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.

http://www.Microsoft.com/security/scanner/en-us/default.aspx

Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.

Warning: If you run the antivirus program that is infected by the virus scan will get deleted. Therefore, reinstall the program. Also, if files and folders are affected by the virus, while they might even get deleted.

Method 2:
If you get unwanted popup window while using Internet Explorer, you can enable the pop-up blocker and check if that helps.

(a) open Internet Explorer.
(b) click on the Tools button on the top left corner, click internet options.
(c) click the tab privacy.
(d) check the option "turn the blockerpop up.
(e) click apply and then click OK.

Method 3:
To improve the speed and performance of your computer, you can try the procedure described in the article and check if it helps.

Optimize Windows 7 for better performance
http://Windows.Microsoft.com/en-us/Windows7/optimize-Windows-7-for-better-performance

Optimize Windows 7 for better performance

http://Windows.Microsoft.com/en-us/Windows7/optimize-Windows-7-for-better-performance

Note: Disk Cleanup cleans the files associated with your user account. You can also use Disk Cleanup to clean all the files on your computer.

Also: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

Note:  After the boot minimum troubleshooting step, follow the "How to reset the computer to start as usual after a clean boot troubleshooting" section in the link provided to return the computer to a Normal startup mode.

Let us know the status of the issue after you perform the troubleshooting steps. If you need help or information about the issue with the virus, I'll be happy to help you. We, at tender Microsoft to excellence.

Tags: Windows

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