file C:/windows/RtlUpd.exe is to stop my antivirus of my PC analysis. It crashes when it hits this file?

McAfee has said I need to contact Microsoft to resolve...

Any ideas?
Thank you

Hi Tempol,

You can try these steps and see if it helps.

Step 1:

You can try to perform a clean boot and check if you can perform a scan using Mcafee.

A clean boot to check if startup item or services to third-party application is causing this issue.

You can read the following article to put the computer in a clean boot:

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

After the troubleshooting steps, please refer to clean the boot link to put the computer to normal startup mode.

Step 1:

You can also try to rename the RtlUpd.exe to RtlUpd.old and see what happens.

a. navigate to the C:/windows/RtlUpd.exe location.

b. right-click on the file and rename it RtlUpd.old.

Hope this information is useful.

Tags: Windows

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    Autoruns - free - see what programs are configured so that it starts automatically when your system
    boots and you login. Autoruns shows you the full list of registry and file locations where
    applications can configure Auto-start settings.
    http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
    Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.
    http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspx

    There are many excellent free tools from Sysinternals
    http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx

    -Free - WhatsInStartUP this utility displays the list of all applications that are loaded automatically
    When Windows starts. For each request, the following information is displayed: Startup Type
    (Registry/Startup folder), Command - Line String, the product name, file Version, company name,.
    Location in the registry or the file system and more. It allows you to easily disable or remove unwanted
    a program that runs in your Windows startup.
    http://www.NirSoft.NET/utils/what_run_in_startup.html

    There are many excellent free tools to NirSoft
    http://www.NirSoft.NET/utils/index.html

    Window Watcher - free - do you know what is running on your computer? Maybe not. The window
    Watcher says it all, reporting of any window created by running programs, if the window
    is visible or not.
    http://www.KarenWare.com/PowerTools/ptwinwatch.asp

    Many excellent free tools and an excellent newsletter at Karenware
    http://www.KarenWare.com/

    Hope these helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • trying to get my windows media player works it stopes working it says Media Player fitted cap and it is said that com is missing

    Help, please.

    trying to get my windows media player works it stopes working it says Media Player fitted cap and it is said that com is missing

    I have no idea of what to do combat it if all that can help I would appreciate it so much I am so lost and don't know was to begin.

    Hello

    Follow these steps to remove corruption and missing/damaged file system repair or replacement.

    Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

    Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

    sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Then, run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    -------------------------------------------------------

    After the above, which could correct the problem and should be considered as pprerequisites:

    Solve problems in Windows Media Player
    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-in-Windows-Media-Player

    Support for technical problems of Windows Media Player
    http://support.Microsoft.com/ph/7763#TAB0

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

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