With Cisco Secure ACS for Windows GANYMEDE +, authentication fails with AD

I'll put up a Cisco Secure ACS 4.2 server to act as a RADIUS server for switches and routers I use Windows 2003 server for the candidate countries.
and an Active Directory of Windows 2003 server.  The ad server is very good, it is used for many other things.

I've implemented ACS as defined nit it installation guide, including all the steps in the "Member Server" section of the installation guide
When you use AD as an external database (e.g. setting up services to run with a domain administrator account, set up a machine called "CISCO"
on the field, etc.).

I've set the unknown user policy to use the database of Windows, if the internal database does not contain the details of the user.

If I add a user to the internal database, authentication goes through fine, with an entry in the journal "Authentication," spent

02-24-2010, 05:07:03, authentic failed, eXXXX, Network Administrators (NDG), X.X.X.X, (default), internal error, (get the internal error error message)

I scoured google etc and just cannot come up with any reason why this should be the case.
I followed all of the installation to the letter guides.  I need to get this up and running as soon as possible,
so am eager to know if someone can help me with this one!

Thanks and greetings

Sharan

George,

Internal error is fairly generic, but a common situation, we see this error is when ACS is installed on a

64-bit computer.  ACS would not work with the active Manager when it is installed on the 64-bit before machines

ACS 4.2.1.

-Jesse

Tags: Cisco Security

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