file not available

When I try to open one of my Word Documents, it says "file not available" I noticed that they all DOCX at the end of the name, and I remember it being only .doc in the past. I even created a new test document and saved it and still the message from sam, help please. p.s. I have Vista

Thanks for your suggestion, it turns out I had tried to install Norton anitvirus had "compatibility issues" and won't let me access my files because it could not scan the.  I had to call Symantec and ask them to uninstall remotely because it wouldn't let me, they have a special tool and were very helpful.

Tags: Windows

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