file save lost Bluetooth

When transferring files via bluetooth, the file will direct save to the folder of bluetooth. However, the othe day when I opened my laptop, I found that the bluetooth file transfer file has disappeared.  I try to find the name of the file in the folder all the also don't hv, the file not in my laptop at all... I try check hidden folders and files, but is always the same. no record of research in my laptop I don't understand why this happened. Please how can I get back my account

Hello

Let us work together to solve this problem.

I ask you to answer a few questions, so that we can diagnose this problem properly:

1. is the question that is specific to a particular file?

2. What is the file type of the transferred file?

3. from which device you are transferring the file?

4. don't you make changes to the computer before this problem?

Please get back to us with answers. Your request is important to us.

Tags: Windows

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